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All properties in Krakow, Lesser Poland Voivodeship, Poland

Novotel Krakow Centrum

Riverfront hotel with spa, near National Museum

  • Free WiFi
From
£67

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  • Novotel Krakow Centrum
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  • Novotel Krakow Centrum
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1 / 97Novotel Krakow Centrum
ul. Tadeusza Kosciuszki 5, Krakow, 30-105, Lesser Poland, Poland
9.0.Superb.
  • Family holiday to Kraków, family thoroughly enjoyed it and we cannot find any negatives…

    Aug 27, 2021

  • Very nice hotel 5 minutes from Wawel Castle with underground car park. High quality beds…

    Aug 28, 2020

See all 310 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually wrapped food options are available

Guests rated location

Walkable
Safe
Convenient
Quiet
Transport options
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 198 smoke-free guestrooms
  • Daily housekeeping
  • Marina
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool

For families

  • Playground on site
  • Rollaway/extra beds (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Krakow City Centre
  • National Museum - 10-min walk
  • Wawel Castle - 12-min walk
  • ICE Krakow Congress Centre - 13-min walk
  • Main Market Square - 14-min walk
  • Cloth Hall - 15-min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 Double Bed
  • Standard Room, 2 Single Beds
  • Executive Room, 1 Queen Bed
  • Standard Room, 1 Queen Bed with Sofa bed
  • Standard Room, 1 Queen Bed
  • Executive Room, 1 Queen Bed with Sofa bed

Location

ul. Tadeusza Kosciuszki 5, Krakow, 30-105, Lesser Poland, Poland
  • In Krakow City Centre
  • National Museum - 10-min walk
  • Wawel Castle - 12-min walk

What’s around

Landmarks

  • In Krakow City Centre
  • National Museum - 10-min walk
  • Wawel Castle - 12-min walk
  • ICE Krakow Congress Centre - 13-min walk
  • Main Market Square - 14-min walk
  • Cloth Hall - 15-min walk
  • St. Mary's Basilica - 16-min walk
  • Krakow Barbican - 23-min walk
  • Oskar Schindler Factory - 40-min walk
  • Tauron Arena Kraków - 3.9 mi / 6.2 km
  • Wieliczka Salt Mine - 8.1 mi / 13.1 km

Getting around

  • Krakow (KRK-John Paul II - Balice) 16-min drive
  • Krakow Lobzow Station 5-min drive
  • Krakow Plaszow Station 6-min drive
  • Krakow Prokocim Station 8-min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 198 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Covered on-site self-parking (PLN 60 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Barbecue grills

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Bicycle rentals on site
  • Kayaking on site
  • Playground on site
  • Scooter/moped rentals on site
  • Marina on site
  • Arcade/game room
  • Billiards or pool table

Working away

  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1572
  • Conference space size (meters) - 146
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1992
  • Lift
  • ATM/banking
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Polish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Novotel Wellness Spa . Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a sauna.

The spa is open daily.

Dining

Novo Square – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of PLN 50 per person (approximately)
  • Airport shuttle service is offered for an extra charge of PLN 90 per vehicle (one-way)

PetsPay at property

  • Pets are allowed for an extra charge of PLN 40 per accommodation, per night
  • Service animals exempt from fees

ParkingPay at property

  • Covered self-parking costs PLN 60 per day

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

Also known as

  • Novotel Krakow Centrum Hotel
  • Novotel Krakow Centrum Hotel Krakow
  • Accor Krakow Centrum
  • Novotel Krakow Centrum Hotel Krakow
  • Novotel Krakow Centrum Krakow
  • Novotel Krakow Centrum Hotel Krakow
  • Novotel Centrum Hotel
  • Novotel Krakow Centrum
  • Novotel Centrum
  • Accor Krakow Centrum
  • Krakow Novotel
  • Novotel Krakow Centrum Hotel Krakow
  • Novotel Krakow Centrum Hotel
  • Novotel Krakow Centrum Krakow

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Novotel Krakow Centrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs PLN 60 per day.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome. There's a charge of PLN 40 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
  • Yes, Novo Square offers international cuisine. Nearby restaurants include Aquarius - restaurant & cocktail bar (3-min walk), Aika Sushi Restaurant (5-min walk) and Musso Sushi (6-min walk).
  • Yes, an airport shuttle is available. The charge is PLN 90 per vehicle one-way.
  • Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Novotel Krakow Centrum also has a sauna and a fitness centre, as well as an arcade.
9.0.Superb.
  • 10.0.Exceptional

    Fantastic

    ROBERT, 4 night trip, Sep 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fabulous Stay

    Definitely stay here again, friendly helpful staff great location

    Emma, 3 night family trip, Aug 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very good

    Very good

    Michael, 4 night trip, Aug 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great family room and breakfast. Swimming pool was great for kids as well as Table Tennis area

    Nick, 3 night family trip, Feb 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Must stay if in Krakow

    Amazing service as soon as we stepped into this hotel. Rooms lovely size , beds extremely comfortable , bathroom clean and big, bar staff and restaurant staff very polite, and helpful, breakfast is a must ! Nothing was too much trouble for the team, even a shoe shine machine on our floor !! I would definitely recommend and stay here again, great location , opposite wewel castle, all sites walkable. Cannot recommend enough !

    2 night family trip, Feb 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Hotel and Location

    Great location, nice walk up to the main Square and Jewish Quarter. A nice modern hotel. Would however help to be able to open bedroom window / have air conditioning as it was often a bit too hot!

    2 night trip with friends, Feb 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The building is brilliant fairly central the staff are great reception hospitality security and spa the masseuse is amazing it’s only like £20 a half hour massage but it was brilliant the pools clean rooms are clean great room service it’s was an amazing find I highly recommend this hotel 5* 10/10

    5 night trip with friends, Feb 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Krakov

    Excellent and very friendly staff, good location with just a 10 minute stroll to the square

    Lenny, 3 night trip, Jan 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice hotel. Modern, clean and good location. Friendly staff.

    3 night trip, Jan 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent modern hotel with all the amenities and friendly staff, also only 10 minutes walk away from the main square.

    3 night family trip, Jan 10, 2020

    Verified Expedia guest review

See all 310 reviews