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Pier House

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Exterior
Family Triple Room | Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi
View from room

Overview of Pier House

Pier House

3.5 star property
Beach B&B in St Austell with restaurant, bar/lounge

9.4/10 Exceptional

255 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Bathtub
  • Restaurant
  • Bar
Map
Harbour Front, Charlestown, St Austell, England, PL25 3NJ

Room options

About this area

What's nearby

  • Eden Project - 11 min drive

Getting around

  • Newquay (NQY-Newquay Cornwall) - 28 min drive
  • St Austell Station - 11 min drive
  • St Austell (USX-St Austell Train Station) - 12 min drive
  • Par Station - 13 min drive

Restaurants

  • Rashleigh Arms - 3 min walk
  • Charlies - 3 min walk
  • Edies Kitchen - 14 min walk
  • Eastern Paradise - 15 min walk
  • Taj Mahal Tandoori - 18 min walk

About this property

Pier House

Pier House is a great choice for a stay in St Austell. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travellers say great things about the helpful staff and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 27 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service

What to do

  • Beach nearby

Services

  • Front desk (limited hours)

Facilities

  • Terrace

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Renovations and closures

This property is closed from 30 January 2023 to 30 April 2023 (dates subject to change).

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests are provided with hand sanitiser.

Policies

<p>This property does not have lifts.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Pier House Charlestown
Pier House Hotel Charlestown
Pier House Hotel St Austell
Pier House St Austell
Pier House B&B St Austell
Pier House Hotel
Pier House St Austell
Pier House Bed & breakfast
Pier House Bed & breakfast St Austell

Frequently asked questions

Is Pier House currently open?
This property is closed from 30 January 2023 to 30 April 2023 (dates subject to change).
Does Pier House offer free cancellation for a full refund?
Yes, Pier House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pier House?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Pier House?
Sorry, pets aren't allowed.
Is parking offered on site at Pier House?
Yes, there's free self parking.
What are the check-in and check-out times at Pier House?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 10:30 AM.
Are there restaurants at or near Pier House?
Yes, there's an on-site restaurant. Nearby restaurants include Charlies (3-min walk), Edies Kitchen (14-min walk) and Eastern Paradise (15-min walk).
What's the area around Pier House like?
Pier House is located near Duporth Beach, only a short 1-minute walk from Charlestown Harbour and 3 minutes' walk from Rashleigh Arms. Travellers say that the bed & breakfast is in a great location.

Reviews

9.4

Exceptional

9.7/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Howard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We love Charlestown and the location of Pier House
John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fab stay, lovely staff, great food and wonderful sea views from the room.
Alan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thank you for a wonderful stay.
From the moment we arrived we were treated as though we were the only people there. From reception to dining room and bar all members of staff were courteous and welcoming. The room and the view from it were unbelievable. The bed was enormous and extremely comfortable. The food in the dining room was amazing with perfect sized portions. The selection of real ales (my favourite tipple) was excellent as was the wine ( the bosses favorite). I cannot give enough praise for this hotel, in fact, we enjoyed our stay so much we have already booked to stay there over Christmas next year. To all staff at the Pier House Hotel a massive thank you.
Philip, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent, but...
Very good indeed but was cold during the night and there were no blankets in the room. Ask beforehand! Also no toiletries in bathroom except fixed soap/shampoo dispenser.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pier reviewed for Comfort.
A very warm welcome on arrival set a very good impression. My room was pleasantly decorated and well maintained. The bed was very comfortable and with no external noises, I slept very well. The breakfast was good, again with very welcoming and helpful staff. There was limited on-street parking directly outside of the hotel or a free carpark a short walk away. A lovely hotel in a very picturesque, sleepy part of Cornwall
Simon, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We only stayed one night, (this time), but had an amazing stay! Staff so helpful & couldn't do enough for you. Breakfast was perfect, after a lovely nights sleep in a huge comfortable bed! Fabulous well appointed sea view room with both bath and shower in bathroom. (Room No.12). Highly recommended this Hotel!
SUSAN, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Heulwen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review