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Pier House

3.5 star property
Beach B&B in St Austell with restaurant, bar/lounge

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Revitalized in 2024, Pier House offers a seaside escape with a bar, restaurant, and outdoor furniture. Take in the ocean views from the terrace or connect to WiFi in your room.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Free Wi-Fi
  • Bar
  • Non-smoking

Main amenities (4)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Terrace
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Digital TV service
  • Free toiletries
The current price is £153
includes taxes & fees
22 Jun - 23 Jun

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Signature Double Room

Signature Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Signature Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • Harbour view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

9.4 out of 10
Exceptional
(12 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room (Cosy)

Double Room (Cosy) | Desk, iron/ironing board, free WiFi, bed sheets

Double Room (Cosy)

9.0 out of 10
Wonderful
(4 reviews)
  • 5 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room

Premium Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Premium Double Room

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Map
Harbour Front, Charlestown, St Austell, England, PL25 3NJ

What's nearby

  • Charlestown Shipwreck and Heritage Centre - 1 min walk - 0.2 km
  • Charlestown Harbour - 2 min walk - 0.2 km
  • Charlestown Beach - 3 min walk - 0.3 km
  • Duporth Beach - 14 min walk - 1.2 km
  • Porthpean Beach - 5 min drive - 2.4 km

Getting around

  • Newquay (NQY-Newquay Cornwall) - 28 min drive
  • St Austell Station - 8 min drive
  • St Austell (USX-St Austell Train Station) - 9 min drive
  • Par (PCW-Par Train Station) - 13 min drive

Restaurants

  • ‪Pier House Hotel & Restaurant - ‬2 min walk
  • ‪Rashleigh Arms - ‬3 min walk
  • ‪Chinese Kitchen - ‬16 min walk
  • ‪The New Taj Bangladeshi and Indian Cuisine - ‬19 min walk
  • ‪The Holmbush Inn - ‬14 min walk

About this property

Pier House

  • When you stay at Pier House, you'll be within a 15-minute drive of Lost Gardens of Heligan and Eden Project. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.

At a glance

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Hotel size

    • 23 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
    • Minimum check-in age – 18
    • Check-out time is 10:30 AM
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Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
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Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
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Children

    • No cots (infant beds)
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Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Off-site parking within 150 ft (GBP 8.00 per day)
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Services

  • Front desk (limited hours)

Facilities

  • Terrace
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Tile flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 42-inch Smart TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 25 December:
  • Bar/Lounge
  • Dining venue

Parking

  • Parking is available nearby and costs GBP 8.00 per day (150 ft away)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Pier House Charlestown
Pier House Hotel Charlestown
Pier House Hotel St Austell
Pier House St Austell
Pier House B&B St Austell
Pier House Hotel
Pier House St Austell
Pier House Bed & breakfast
Pier House Bed & breakfast St Austell

Frequently asked questions

Does Pier House offer free cancellation for a full refund?

Yes, Pier House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Pier House?

Sorry, pets aren't allowed.

Is parking offered on site at Pier House?

No, unfortunately. However, there's street parking available.

What are the check-in and check-out times at Pier House?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 10:30 AM.

Are there restaurants at or near Pier House?

Yes, there's an on-site restaurant.

What's the area around Pier House like?

Pier House is a short 1-minute walk from Charlestown Harbour and 2 minutes' walk from Charlestown Shipwreck and Heritage Centre.

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Reviews

Pier House Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was plentiful, delicious, and had a great selection of options. (31 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Food
Breakfast
View
Port
Bed
Restaurant
Bathroom

Reviews

Verified

10/10 Exceptional

Amazing hosts, amazing food (both dinner and breakfast), spacious room and a lovely neighbourhood! We will come back!
Sabrina, 1-night trip
Verified

10/10 Exceptional

Stunning hotel right on the pier. Incredible value for money. Best hotel room and breakfast we’ve had in Cornwall!
Jack, 1-night trip
Verified

10/10 Exceptional

Excellent place to stay, scenery is beautiful.
Lee, 1-night trip
Verified

10/10 Exceptional

Fantastic St. Germain Winter High Spritz cocktail, incredible dinner and breakfast!
Glen, 2-night trip
Verified

10/10 Exceptional

Super friendly, lovely room and lovely food. Highly recommended
Tim, 1-night trip
Verified

10/10 Exceptional

The harbour was stunning ,the hotel was excellent in every way,even all the staff greeted and treated every dog that came into the lovely bar.Highly recommend,go!
Paul, 2-night trip
Verified

10/10 Exceptional

Lovely accommodation-lovely staff and a great breakfast !
Karen, 2-night trip
Verified

10/10 Exceptional

Superb hotel in a fantastic location, with excellent staff, lovely rooms and great food and drinks on offer.
Tim, 2-night trip
Verified

10/10 Exceptional

Great location,
John, 1-night trip
Verified

10/10 Exceptional

Fantastic hotel, clean, friendly staff, good food, will be back.
Lee, 1-night trip
Verified

10/10 Exceptional

Amazing!!!

Amazing room, food and all the staff so friendly and helpful - great stay and we will be back!!
David, 4-night trip
Verified

10/10 Exceptional

From the moment I arrived, every aspect of my stay was simply brilliant. The welcome was warm and genuine, setting the tone for what turned out to be an exceptional experience. The staff were attentive without ever being intrusive, always going the extra mile to ensure everything was perfect. The room was immaculate, beautifully designed, and incredibly comfortable — a true haven to relax in. Every detail had clearly been thought through, from the quality of the linens to the thoughtful amenities provided. Dining was another highlight, with delicious food and excellent service that made each meal feel special. The atmosphere throughout the hotel was inviting and elegant, creating a perfect balance of comfort and sophistication. Overall, it’s rare to find a place where everything exceeds expectations, but this hotel managed to do exactly that. I wouldn’t hesitate to return and highly recommend it to anyone looking for a flawless stay.
chris, 1-night trip
Verified

10/10 Exceptional

Fantastic Hotel matched with an incredible location
Luke, 1-night trip
Verified

10/10 Exceptional

A beautiful hotel in a stunning location.
Neil, 1-night trip
Verified

10/10 Exceptional

Perfect stay!

It was amazing. And very friendly and cosy.
Stefan, 1-night trip
Verified

10/10 Exceptional

Great pub hotel right by the harbour and coast path. Some of the rooms are a bit small but they are well appointed and comfortable. The breakfast was delicious.
Melanie, 2-night trip
Verified

10/10 Exceptional

Lovely hotel with excellent food

What a lovely hotel in a stunning location. Rooms are very nice and well appointed. Food was excellent.
Karen, 1-night trip
Verified

10/10 Exceptional

Third time staying at The Pier House and it still excels. Staff are always fantastic, food is great and the accommodation is perfect. I’ll be back again for another stay.
Ash, 1-night trip
Verified

10/10 Exceptional

Lovely friendly people, gorgeous room
Giles, 1-night trip
Verified

10/10 Exceptional

Exceeded expectations

Absolutely fantastic. We paid extra for the sea view and so glad we did. The room decor delightful, as well as being clean and comfortable with well thought out amenities e.g. decent hairdryer and coffee machine. Restaurant experience great and all staff amazing. Thank you everyone for a wonderful stay.
Caroline, 1-night trip
Verified

10/10 Exceptional

Top hotel and proper pub

Amazing hotel and staff with a great view of the harbour Room was luxurious again with views in room touches excellent
Mark, 2-night trip
Verified

10/10 Exceptional

Have a wonderful stay. The room was fantastic and was upgraded to a king size room from cabin room. The whole interior is immaculate and the breakfast was delicious.
Pauline, 3-night trip
Verified

10/10 Exceptional

Our room was lovely, clean and comfortable with everything we needed and more.
Liza, 2-night trip
Verified

10/10 Exceptional

Wonderful views and costal walks. Friendly staff couldn’t fault the hotel in anyway, room no 3 is amazing!
Dawn, 3-night trip
Verified

10/10 Exceptional

The hotel was very good all round. Room, bar area and breakfast all high standard. Staff were very friendly and helpful. Limited parking meant we had to park at the sister hotel at the top of the hill but not too much of an inconvenience. The major downside not really within control of the hotel is the ongoing work around the harbour which had a significant visual impact from our sea view room and also meant there was limited access to the harbour area.
Anthony, 1-night trip