All hotels in Playa Mujeres, Quintana Roo, Mexico
1 room, 2 adults
You can collect Hotels.com™ Rewards nights here

Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly

5-star5 stars
Condominio Playa MujeresPlaya MujeresQROO77400Mexico

Playa Mujeres beachfront Resort with 4 restaurants, spa
  • VIPVIP properties

    VIP properties have been recognised for offering exceptional service to our customers.

  • Free WiFi and free parking
Exceptional9.6
  • Absolutely wonderful few days and I am definitely going to return Mar 23, 2018
  • Wonderful relaxing place to visit staff exceptional service from every level. Food great…Dec 19, 2017
719See all 719 Hotels.com reviews
From 4,082 reviewsTripAdvisor Traveller Rating

Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly

from £398
  • Junior Suite
  • Swim Up Suite W/ Private Garden
  • Junior Suite, Ocean View
  • Ocean View Terrace Suite with Plunge Pool
  • Casita Suite w/private Pool
  • Two Story Casita Suite w/Plunge Pool Ocean Front
  • Ocean Front Penthouse Ste w/plunge pool
  • Terrace Suite with Plunge Pool

At a glance

Key facts

Hotel size

  • This hotel has 109 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in
Airport shuttle service is available during limited hours. Contact the property in advance for details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • 4 restaurants
  • 5 bars/lounges
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Number of outdoor pools - 3
  • Swim-up bar
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Marina on site
  • Beach towels
  • Pool sunloungers
  • Spa tub
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference centre
Services
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 10
  • Built in 2009
  • Lift
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private spa tub
  • Separate sitting area
  • Furnished balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Pay films
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorised water sports are included.

Water activities
  • Kayaking
  • Snorkelling
  • Windsurfing

Land activities
  • Fitness facilities

Spa

The Beloved Spa has 14 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Aroma Restaurant – This fine-dining restaurant overlooks the garden.

Isla Grill Restaurant – This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Lupita Restaurant – Overlooking the garden, this theme restaurant only serves dinner. Guests can enjoy drinks at the bar.

El Mar Restaurant – This beachfront restaurant only serves lunch.

Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly’s small print

Also known as

  • Beloved Playa Mujeres Excellence Group All Inclusive
  • Beloved Excellence Group
  • Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
  • Beloved Excellence All Inclusive AdultsOnly
  • Beloved Playa Mujeres Excellence AdultsOnly
  • Beloved Excellence AdultsOnly
  • Beloved Playa Mujeres by Excellence Group All Inclusive
  • The Beloved Hotel Playa Mujeres All Inclusive
  • Beloved Playa Mujeres by Excellence Group
  • Beloved Excellence Group All Inclusive
  • Beloved Playa Mujeres Excellence Group
  • Beloved Excellence Group
  • Beloved Playa Mujeres
  • Playa Mujeres Beloved Hotel
  • Beloved Playa Mujeres Excellence Group All Inclusive
  • Beloved Excellence Group All Inclusive
  • Beloved Playa Mujeres Excellence Group

Policies

No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly

Top spots nearby

Recommended by this property

  • Punta Sam Ferry Terminal (9-minute walk)
  • Playa Mujeres Golf Club (24-minute walk)
  • El Meco Archaeological Site (32-minute walk)
  • Norte Beach (3.8 mi / 6 km)
  • Costa Occidental de Isla Mujeres National Park (3.8 mi / 6.1 km)
  • Secreto Beach (3.9 mi / 6.3 km)
  • Gran Puerto Pier (4 mi / 6.4 km)
  • Shark Beach (4.7 mi / 7.6 km)
  • San Miguelito Beach

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 48-min drive
  • Free self parking
  • Free valet parking
  • Airport shuttle

Recent reviews

Exceptional 9.6 From 719 reviews

Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly
Exceptional10.0
Best Hotel for pure Rest & Relaxation
My boyfriend and I stayed here for a few days of rest and relaxation before heading to a wedding in Northern Mexico. Our stay was beyond fantastic! Words cannot express how much I'd recommend this hotel. We will definitely come back, hopefully sooner rather than later! I was very anxious about our stay and considered cancelling at the last minute due to the amount of concern raised by the US media in relation to unsafe conditions for tourists in Cancun. However, after arriving at the hotel, I couldn't have felt more safe. The staff was absolutely amazing. The chef of the Mexican restaurant Lupita, went above and beyond to make my boyfriend his favorite tacos for one of the lunches. Another example - I was stung by a bee on the beach on the first day and every subsequent day of our stay, someone from the hotel made sure to check on me (I'm not even allergic to bee stings). From the champagne served on check in to the quality of the hotel room and the food, everything was spot on. My favorite part of the stay was being able to order from a menu rather than having to eat buffet style food.
A Traveller, gb3 night romance trip
Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly
Exceptional10.0
Feeling Beloved at The Beloved
If you are going to Mexico, go to The Beloved Hotel. It is all around SUPERB. I'll have to resort to bullet point highlights, there was that much excellence with this hotel. 1. The rooms were massive, spacious and immaculately clean. We had a junior suite with a partial ocean view. Exactly that, except with a giant bed, sofa area, jacuzzi on the balcony, enormous bathroom, walk in wardrobe and hall area. The mini bar was well stocked, and there was Vodka, Gin, Rum and Whiskey by the large bottle. 2. The grounds were beautifully kept, tidied daily and wonderfully landscaped. The pools were quiet, towels regularly changed and day beds comfortable. The lobby smelt wonderful, the gym was incredibly well stocked and the spa comfortable. 3. The staff went out of their way to help you and be friendly, without being forced. The prime example of this was Samantha on reception, who brought us a cable from her own home as ours had broken so that we could charge our GoPro. Unbelievable service. 4. The food was incredible, especially for an all-inclusive hotel. Lupita was fine dining in a traditional Mexican style, Aroma was a brilliant breakfast buffet and Isla Grill and El Mar were beautiful, looking over the beach and the sea. I'd also recommend using the car service to and from the airport, it's not much more than a taxi and is by far more luxurious. You cannot go wrong with The Beloved Hotel, so go. Go and love it.
Michael, gb8 night romance trip
Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly
Exceptional10.0
Great, relaxing holiday hotel
Great hotel on a lovely beach, mirror-flat water and shallow (3-5m) all 7 miles across to Isla Mujeres. We were hoping for a quiet hotel rather than Cancun nightlife and for the most part this is- they have live music at lunchtime sometimes and in the evening but the timings are always confined to 60-90 min and you can choose to avoid it. Having said that, the quality of the music was really excellent and we found ourselves hanging around to listen. Staff are fantastic- a totally relaxing holiday. Food and drink are good, particularly the fresh lobster and the mexican tasting breakfast on the beach.
A Traveller, gb4 night romance trip
Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly
Exceptional10.0
Was awesome
Was the best trip to Mexico to date. All because of the staff... they pamper you big time! Will go back.
Will, us3 night trip
Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly
Exceptional10.0
Great place to get away in Cancun
The Beloved is truly amazing. Totally enjoyed it
Jason, us4 night trip

See all reviews

Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly

Is the description of this hotel not correct? Tell us