Hilton Richmond Downtown

Photo gallery for Hilton Richmond Downtown

Primary image
Indoor pool
55-inch LCD TV with cable channels, TV
Down duvets, pillow-top beds, in-room safe, desk
Down duvets, pillow-top beds, in-room safe, desk

Overview of Hilton Richmond Downtown

Hilton Richmond Downtown

4.0 star property
4-star hotel with 3 restaurants, near Greater Richmond Convention Center

8.6/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
The price is £156
Price available on 30/8/2022
Map
501 E Broad St, Richmond, VA, 23219
Main amenities
  • Housekeeping (on request)
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Coffee shop/cafe
  • 9 meeting rooms
  • 24-hour front desk
  • Lobby fireplace
  • Front desk safe
  • Corner/local shop
For families
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Richmond
  • Virginia Commonwealth University - 12 min walk
  • Broad Street - 1 min drive
  • Greater Richmond Convention Center - 1 min drive
  • Richmond International Raceway - 10 min drive
  • University of Richmond - 15 min drive

Getting around

  • Richmond, VA (RIC-Richmond Intl.) - 13 min drive
  • Richmond Staples Mill Road Station - 11 min drive
  • Richmond Main Street Station - 17 min walk
  • Ashland Station - 23 min drive

About this property

Hilton Richmond Downtown

Hilton Richmond Downtown offers a great location, putting you within a 15-minute walk of Virginia Commonwealth University. Guests can take a dip in the indoor pool or grab a bite to eat at 1885 Cafe & Market, which is one of 3 restaurants and serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a 24-hour fitness centre and a bar/lounge. The helpful staff and overall comfort get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 250 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 50 lbs)*
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (USD 32 per night; includes in/out privileges)
  • Electric vehicle charging point on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Local/corner shop
  • Children's menu

What to do

  • Bike tour information
  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Segway hire/tours nearby

Working away

  • 9 meeting rooms
  • Conference space (15000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Close-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Composting
  • Recycling
  • Mobile key entry

Special features

Dining

1885 Cafe & Market – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Gather & Hem – This lobby lounge serves lunch, dinner and light fare. Happy hour is offered. Open daily.
LaGrotta Restaurante – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 16.00 per person (approximately)
  • Late checkout can be arranged for an extra charge of USD 50 (subject to availability)
  • Safes in guest rooms can be used for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Valet parking costs USD 32 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Garden Inn Hotel Richmond Downtown
Hilton Garden Inn Richmond Downtown
Hilton Garden Inn Richmond Hotel Richmond
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown Richmond
Hilton Richmond Downtown Hotel Richmond

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.1/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Fredrik, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Front desk service and in the food area was horrible . Waiting time long because nobody is there to help you . Our booking was changed without any notification . We made reservation for two double beds and hotel put us in a room with just one king bed because they overbooked . Room lights were broken , A/C was loud and bathroom door was suite heavy and loud .
Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great
It was a very spacious room. I like the huge windows. The only thing I would say is that it was a strange smell in the room. And someone from the staff opened my door around 8:00am. The regular checkout is at 11:00. Also there is no free parking except on the street.
Tomika, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was extremely friendly. room was clean and bed was comfy. We plan to continue to have this be our hotel to go to in Richmond. Close to fabulous restaruants!
Sonja, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice location
Went to see, Richmond and it was enjoyable. Hotel was close to several nice restaurants. Not too far of a drive to anything.
Geric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a lovely experience, except there was no soap for the shower
Robin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Justin, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

AIMEE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 1-night trip with friends
Verified Hotels.com guest review