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All properties in Boca del Rio, Veracruz, Mexico
1 room, 2 adults

Ramada Plaza by Wyndham Veracruz Boca del Rio

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Free WiFi
Av Las Americas 241, Boca del Rio, VER, 94299, Mexico

4-star hotel with outdoor pool, connected to the convention centre, near Plaza Las Americas Shopping Mall
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Supervised childcare/activities (surcharge)
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.
  • Due to COVID-19, this property’s food and beverage options may be limited.
  • This property was very nice clean and friendly staffDec 23, 2020
  • Excellent customer service and the room were very cleanDec 4, 2020

Ramada Plaza by Wyndham Veracruz Boca del Rio

from £39
  • Suite, 1 King Bed, Non Smoking (Castelo)
  • Junior Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Junior Suite, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking

What’s around Ramada Plaza by Wyndham Veracruz Boca del Rio

Landmarks

  • In De Las Americas
  • Plaza Las Americas Shopping Mall - 1-min walk
  • World Trade Center Veracruz - 6-min walk
  • Mocambo Beach - 13-min walk
  • Andamar Lifestyle Center - 7-min walk

Getting around

  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) 18-min drive
  • Veracruz Central Station 25-min drive

At a glance

Key facts

Hotel size

  • This hotel has 141 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is 1 PM
  • Express check-in/out
To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Guests booked in a Breakfast Included rate plan receive breakfast for registered adults only. Additional breakfast fees apply for children up to 17 years of age, collected at the property.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cots (infant beds)

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free on-site self-parking

  • Free on-site valet parking

  • On-site extended parking (fees apply)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Playground on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2920
  • Conference space size (meters) - 271
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers: 1
  • Year Built – 2006
  • Lift
  • Safe-deposit box at front desk
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Low-height counters/sink
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Ramada Plaza by Wyndham Veracruz Boca del Rio’s small print

Also known as

  • Castelo Hotel Boca Rio
  • Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel
  • Ramada Plaza by Wyndham Veracruz Boca del Rio Boca del Rio
  • Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel Boca del Rio
  • Castelo Boca Rio
  • Castelo Hotel Veracruz/Boca Del Rio, Mexico
  • Castelo Hotel Boca Rio Veracruz Boca del Rio
  • Castelo Hotel Boca Rio Veracruz
  • Castelo Boca Rio Veracruz Boca del Rio
  • Castelo Boca Rio Veracruz
  • Castelo Hotel Boca del Rio
  • Castelo Boca Veracruz Boca l

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Count on Us (Wyndham) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Optional extras

Early check-in can be arranged for an extra charge of 50 per cent of room rate (subject to availability)

Late check-out can be arranged for an extra charge of 50 per cent of room rate (subject to availability)

Buffet breakfast is offered for an extra charge of MXN 185 for adults and MXN 95 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ramada Plaza by Wyndham Veracruz Boca del Rio

  • Does Ramada Plaza by Wyndham Veracruz Boca del Rio offer free cancellation for a full refund?
    Yes, Ramada Plaza by Wyndham Veracruz Boca del Rio does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Ramada Plaza by Wyndham Veracruz Boca del Rio?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Ramada Plaza by Wyndham Veracruz Boca del Rio?
    Yes, there's free self and valet parking.
  • Is there a pool at Ramada Plaza by Wyndham Veracruz Boca del Rio?
    Yes, there's an outdoor pool.
  • Are pets allowed at Ramada Plaza by Wyndham Veracruz Boca del Rio?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Ramada Plaza by Wyndham Veracruz Boca del Rio?
    You can check in from 3:00 PM - 10:00 PM. There's a 50% charge for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a 50% charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
  • Are there restaurants at or near Ramada Plaza by Wyndham Veracruz Boca del Rio?
    Yes, there are 2 on-site restaurants. Nearby restaurants include Domu Sushi Bar (4-min walk), La Estancia de Boca (4-min walk) and Plaza Andamar (6-min walk).
  • What is there to do at Ramada Plaza by Wyndham Veracruz Boca del Rio and nearby?
    Have fun with nearby activities such as skydiving and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.

Recent reviews

Superb 9.0 From 353 reviews

Exceptional 10.0
Everything was great, I strongly recommend the hotel
Carlos, us1 night family trip
Good 6.0
Service is great, people always willing to help, I did not like the smell in the hallway , it smells like mold and we did not like they did not have a transportation to the main malls across the street.
Claudia, us3 night family trip
Exceptional 10.0
Staff were very friendly, helpful and professional. Food was good and service was excellent. Can highly recommend this property.
ca2 night romance trip
Good 6.0
Pay for upgrade the 3rd floor was broken door and rooftop view. I got upgrade and was beautiful. Higher floor better quality
ca2 night family trip
Good 6.0
The hotel is okay, the food is quite bad, it really is bad, the convenient thing is the mall across the street
Miguel, ca3 night business trip
Very good 8.0
Convinient location
Stayed overnight, very confortable. Not too far from airports
ca1 night family trip
Exceptional 10.0
Great location! Next to Mall of Americas where it was the only place to walk when it was 100 degrees outside with 95% humidity. 😉
Beatriz, us11 night trip
Exceptional 10.0
I liked location, transportation and shopping plazas around it , personal was very kind and friendly
us3 night family trip
Exceptional 10.0
Mine was a short stay. I only slept there but everything was just great.
us2 night business trip
Good 6.0
Hotel location is great because pretty much you have everything around. The problem we had with this hotel was: First 3 days, cleanliness of the room was nice, coffee, shampoo etc. The fourth day until our departure, no coffee and floor was dusty. Lounge area: waiters and service is so slow! We went twice for late dinner and they took over 20 minutes to sit us and ask for drinks, lounge was always empty. Morning buffet: omg this’s our only good best part Of this hotel, starting from service, food, cleanliness. Everybody from that schedule work as a team. Thanks to Francisco- manager. Doesn’t compare to the afternoon shift! Overall was ok but I think I’ll consider another hotel before thinking to coming back to this location.
Juana, us7 night family trip

Ramada Plaza by Wyndham Veracruz Boca del Rio