Guests
All properties in Boca del Rio, Veracruz, Mexico

Ramada Plaza by Wyndham Veracruz Boca del Rio

4-star hotel with 1 outdoor pools, connected to the convention centre, near Plaza Las Americas Shopping Mall

  • Free WiFi and free parking
From
£47

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Pool
  • Pool
  • Pool
  • Outdoor Spa Tub
  • Pool
Pool. Image 1 of 40.
1 / 40Pool
Av Las Americas 241, Boca del Rio, 94299, VER, Mexico
8.8.Fabulous.
  • The workers at this hotel were super great best service I have seen I go every 3 months…

    Mar 16, 2022

  • Very nice room. Clean. Staff was great! This is kind of picky on my part, but the…

    Feb 16, 2022

See all 945 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Count on Us (Wyndham) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Safe
Dining options
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 141 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available

For families

  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Private bathroom
  • Television

What’s around

  • In De Las Americas
  • Plaza Las Americas Shopping Mall - 1-min walk
  • World Trade Center Veracruz - 6-min walk
  • Mocambo Beach - 13-min walk
  • Andamar Lifestyle Center - 7-min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 King Bed, Non Smoking (Castelo)
  • Junior Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Junior Suite, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking

What’s around

Landmarks

  • In De Las Americas
  • Plaza Las Americas Shopping Mall - 1-min walk
  • World Trade Center Veracruz - 6-min walk
  • Mocambo Beach - 13-min walk
  • Andamar Lifestyle Center - 7-min walk

Getting around

  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) 17-min drive
  • Veracruz Central Station 23-min drive
map
See on map
Av Las Americas 241, Boca del Rio, 94299, VER, Mexico

At a glance

Hotel size

  • This hotel has 141 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is 1 PM
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests booked in a Breakfast Included rate plan receive breakfast for registered adults only. Additional breakfast fees apply for children up to 17 years of age, collected at the property.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • On-site extended parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/cafe
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 1
  • Fitness facilities
  • Sauna
  • Playground on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2920
  • Conference space size (meters) - 271

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2006
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Accessibility

  • Wheelchair accessible
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Low-height counters/sink

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board
  • Washer/dryer

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 185 for adults and MXN 95 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Count on Us (Wyndham) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

  • Castelo Hotel Boca Rio
  • Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel
  • Ramada Plaza by Wyndham Veracruz Boca del Rio Boca del Rio
  • Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel Boca del Rio
  • Castelo Boca Rio
  • Castelo Hotel Veracruz/Boca Del Rio, Mexico
  • Castelo Hotel Boca Rio Veracruz Boca del Rio
  • Castelo Hotel Boca Rio Veracruz
  • Castelo Boca Rio Veracruz Boca del Rio
  • Castelo Boca Rio Veracruz
  • Castelo Hotel Boca del Rio
  • Castelo Boca Veracruz Boca l

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Ramada Plaza by Wyndham Veracruz Boca del Rio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 3:00 PM - 10:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
  • Yes, there are 2 on-site restaurants. Nearby restaurants include Domu Sushi Bar (4-min walk), Plaza Andamar (6-min walk) and Mariscos El Bayo (7-min walk).
  • Have fun with nearby activities such as skydiving and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a fitness centre. Ramada Plaza by Wyndham Veracruz Boca del Rio also has a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    The service was excellent everyday. Thanks to all.

    Eduardo, 4 night family trip, Feb 12, 2022

    Verified Hotels.com guest review

  • 8.0.Very good

    The property was located near an active area with lots of restaurants and stores. The staff were okay. They took a bit to give me my key, but otherwise everything else was okay.

    Candy, 1 night family trip, Dec 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Fair price, and the breakfast buffet excellent

    ezequiel, 2 night family trip, Dec 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Good service and clean

    Humberto, 2 night trip, Dec 9, 2021

    Verified Travelocity guest review

  • 10.0.Exceptional

    Todo estuvo muy lindo y acogedor. El desayuno fue MARAVILLOSO

    Arantza, 1 night family trip, Dec 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Hotel

    Excellent !

    Juan Manuel, 1 night business trip, Dec 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice !! Clean ,fr

    Emilio, 1 night trip, Oct 9, 2021

    Verified Expedia guest review

  • 8.0.Very good

    la limpieza me dio seguridad. La alberca muy pequeña

    edgar, 2 night family trip, Sep 25, 2021

    Verified Expedia guest review

  • 8.0.Very good

    The property are perfec

    David, 1 night business trip, Sep 12, 2021

    Verified CheapTickets guest review

  • 8.0.Very good

    La atención por parte del gerente del hotel ,el sr.jorge fue de primera y gracias a todo el personal del hotel por sus atenciones .

    7 night family trip, Jul 24, 2021

    Verified Expedia guest review

See all 945 reviews