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All properties in Boca del Rio, Veracruz, Mexico

Ramada Plaza by Wyndham Veracruz Boca del Rio

4-star hotel with outdoor pool, connected to the convention centre, near Plaza Las Americas Shopping Mall

  • Free WiFi and free parking
From
£33

Image gallery

  • Pool
  • Pool
  • Pool
  • Outdoor Spa Tub
  • Pool
Pool. Image 1 of 40.
1 / 40Pool
9.0.Superb.
  • This property was very nice clean and friendly staff

    Dec 23, 2020

  • Excellent customer service and the room were very clean

    Dec 4, 2020

See all 340 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Count on Us (Wyndham) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Safe
Dining options
Quiet
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 141 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available

For families

  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Private bathroom
  • Television

What’s around

  • In De Las Americas
  • Plaza Las Americas Shopping Mall - 1-min walk
  • World Trade Center Veracruz - 6-min walk
  • Mocambo Beach - 13-min walk
  • Andamar Lifestyle Center - 7-min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite, 1 King Bed, Non Smoking (Castelo)
  • Junior Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Junior Suite, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking

Location

  • In De Las Americas
  • Plaza Las Americas Shopping Mall - 1-min walk
  • World Trade Center Veracruz - 6-min walk

What’s around

Landmarks

  • In De Las Americas
  • Plaza Las Americas Shopping Mall - 1-min walk
  • World Trade Center Veracruz - 6-min walk
  • Mocambo Beach - 13-min walk
  • Andamar Lifestyle Center - 7-min walk

Getting around

  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) 23-min drive
  • Veracruz Central Station 26-min drive

At a glance

Hotel size

  • This hotel has 141 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is 1 PM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Guests booked in a Breakfast Included rate plan receive breakfast for registered adults only. Additional breakfast fees apply for children up to 17 years of age, collected at the property.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)
  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • On-site extended parking (fees apply)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Fitness facilities
  • Playground on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2920
  • Conference space size (meters) - 271

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2006
  • Lift
  • Safe-deposit box at front desk
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Low-height counters/sink

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board
  • Washer/dryer

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Small print

Also known as

  • Castelo Hotel Boca Rio
  • Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel
  • Ramada Plaza by Wyndham Veracruz Boca del Rio Boca del Rio
  • Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel Boca del Rio
  • Castelo Boca Rio
  • Castelo Hotel Veracruz/Boca Del Rio, Mexico
  • Castelo Hotel Boca Rio Veracruz Boca del Rio
  • Castelo Hotel Boca Rio Veracruz
  • Castelo Boca Rio Veracruz Boca del Rio
  • Castelo Boca Rio Veracruz
  • Castelo Hotel Boca del Rio
  • Castelo Boca Veracruz Boca l

Optional extras

Early check-in can be arranged for an extra charge of 50 per cent of room rate (subject to availability)

Late check-out can be arranged for an extra charge of 50 per cent of room rate (subject to availability)

Buffet breakfast is offered for an extra charge of MXN 185 for adults and MXN 95 for children (approximately)

Babysitting/childcare is available for an extra charge

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Count on Us (Wyndham) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Ramada Plaza by Wyndham Veracruz Boca del Rio does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 10:00 PM. There's a 50% charge for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a 50% charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 2 on-site restaurants. Nearby restaurants include Domu Sushi Bar (4-min walk), La Estancia de Boca (4-min walk) and Plaza Andamar (6-min walk).
  • Have fun with nearby activities such as skydiving and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.
9.0.Superb.
  • 10.0.Exceptional

    Everything was great, I strongly recommend the hotel

    Carlos, 1 night family trip, Mar 25, 2020

    Verified Expedia guest review

  • 6.0.Good

    Service is great, people always willing to help, I did not like the smell in the hallway , it smells like mold and we did not like they did not have a transportation to the main malls across the street.

    Claudia, 3 night romance trip, Mar 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff were very friendly, helpful and professional. Food was good and service was excellent. Can highly recommend this property.

    2 night romance trip, Feb 24, 2020

    Verified Expedia guest review

  • 6.0.Good

    Pay for upgrade the 3rd floor was broken door and rooftop view. I got upgrade and was beautiful. Higher floor better quality

    2 night family trip, Nov 23, 2019

    Verified Expedia guest review

  • 6.0.Good

    The hotel is okay, the food is quite bad, it really is bad, the convenient thing is the mall across the street

    Miguel, 3 night business trip, Nov 12, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Convinient location

    Stayed overnight, very confortable. Not too far from airports

    1 night family trip, Nov 2, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location! Next to Mall of Americas where it was the only place to walk when it was 100 degrees outside with 95% humidity. 😉

    Beatriz, 11 night trip, Aug 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I liked location, transportation and shopping plazas around it , personal was very kind and friendly

    3 night family trip, Aug 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Mine was a short stay. I only slept there but everything was just great.

    2 night business trip, Jul 19, 2019

    Verified Orbitz guest review

  • 6.0.Good

    Hotel location is great because pretty much you have everything around. The problem we had with this hotel was: First 3 days, cleanliness of the room was nice, coffee, shampoo etc. The fourth day until our departure, no coffee and floor was dusty. Lounge area: waiters and service is so slow! We went twice for late dinner and they took over 20 minutes to sit us and ask for drinks, lounge was always empty. Morning buffet: omg this’s our only good best part Of this hotel, starting from service, food, cleanliness. Everybody from that schedule work as a team. Thanks to Francisco- manager. Doesn’t compare to the afternoon shift! Overall was ok but I think I’ll consider another hotel before thinking to coming back to this location.

    Juana, 7 night family trip, Jun 10, 2019

    Verified Orbitz guest review

See all 340 reviews