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Mercure London Staines-upon-Thames Hotel, Staines

3 stars
Thames StreetStainesEnglandTW18 4SJUnited Kingdom, 0203 027 9779
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  • London (LHR-Heathrow) 16-min drive; 9.3 miles/15 km
  • London (LGW-Gatwick) 49-min drive; 41.1 miles/66.2 km
  • London (LCY-London City) 77-min drive; 65.2 miles/104.9 km
  • Staines Station 10-min walk; 0.5 miles/0.8 km
  • Egham Station 8-min drive; 2.1 miles/3.3 km
  • Chertsey Station 9-min drive; 4 miles/6.4 km
  • Free self parking
  • Limited parking
Good3.8 / 5
Location
Great location
WiFi
Good internet service
Value for money
Fairly good value for money
Vibe
Vibe is not too good
107See all 107 Hotels.com reviews
From 609 reviewsTripAdvisor Traveller Rating

Mercure London Staines-upon-Thames Hotel, Staines

Hotel Info: 020 3027 9803

from £82
  • Non-Smoking
  • Room, 2 Single Beds, View
  • Non-Smoking
  • Classic Double Room
  • Privilege, Double Room, 1 Queen Bed
  • Privilege, Double Room
  • Classic Room, 1 Double Bed, View
  • Classic Room (Family)

At a glance

Key facts

Hotel size

  • This hotel has 88 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

  • 1 per room

Internet

  • Free WiFi in rooms

Transport

Parking

  • Free self parking (limited)

Also known as

  • Mercure London Staines-upon-Thames Hotel
  • Mercure Thames Hotel Staines
  • Mercure London Staines-upon-Thames
  • Accor Thames Hotel Staines
  • Mercure Thames Lodge Staines Hotel Staines
  • Mercure Thames Hotel Staines
  • Mercure Staines-upon-Thames Hotel
  • Staines-upon-Thames Hotel
  • Accor Thames Hotel Staines
  • Mercure Thames Lodge Staines Hotel Staines

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Deposit: GBP 50 per night

Optional extras

Late check-out can be arranged for an extra charge of GBP 50

Full breakfast is offered for an extra charge of GBP 15.50 per person (approximately)

Pets are allowed for an extra charge of GBP 10 per pet, per day

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Riverside Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Lounge Bar - Onsite bar.

Mercure London Staines-upon-Thames Hotel, Staines’s small print

Also known as

  • Mercure London Staines-upon-Thames Hotel
  • Mercure Thames Hotel Staines
  • Mercure London Staines-upon-Thames
  • Accor Thames Hotel Staines
  • Mercure Thames Lodge Staines Hotel Staines
  • Mercure Thames Hotel Staines
  • Mercure Staines-upon-Thames Hotel
  • Staines-upon-Thames Hotel
  • Accor Thames Hotel Staines
  • Mercure Thames Lodge Staines Hotel Staines

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Deposit: GBP 50 per night

Optional extras

Late check-out can be arranged for an extra charge of GBP 50

Full breakfast is offered for an extra charge of GBP 15.50 per person (approximately)

Pets are allowed for an extra charge of GBP 10 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 107 reviews

Mercure London Staines-upon-Thames Hotel, Staines
Good3.0 / 5
Understaffed
The carpets in the corridors smell and need cleaning. The staff are great but are understaffed. They don't seem able to cope with large numbers. The hotel inside could do with a coat of paint in the corridors.
2 night business trip
Mercure London Staines-upon-Thames Hotel, Staines
Excellent4.0 / 5
A night in Staines
The hotel was close to the airport, but quiet. It was close to Staines town centre. The room was clean and the bed was big and comfortable.
1 night romance trip
Mercure London Staines-upon-Thames Hotel, Staines
Good3.0 / 5
Good location and friendly staff.
Frequent visitor to this hotel. The hotel does not have a lift, but there are a number of ground floor rooms available. Rear rooms offer a river view, which is nice. The staff are all very helpful and the breakfast offer is good. Bar prices are high (£39 for three small bottles of beer and a bottle of plonk!). The free parking is a great benefit, but availability can be difficult at busy times or if functions are being held at the hotel. The location provides easy access to the town centre shops and is walk-able from the train station.
1 night romance trip
Mercure London Staines-upon-Thames Hotel, Staines
Poor1.0 / 5
Hotel that makes you sweat, unless you upgrade
Room was too hot, book a cheap room and you don't qualify for air conditioning or that's what I was told anyhow
1 night trip with friends
Mercure London Staines-upon-Thames Hotel, Staines
Good3.0 / 5
Weekend Ascot stopover
Stayed here for 2 nights whilst visiting Ascot Hotel is in a great spot right on the river and although rooms and communal areas are looking quite tired with a fair amount of refurbishment it could be fantastic. That said the Bed was comfortable and the shower worked well which is all you really need in a hotel.
1 night romance trip

See all reviews

Mercure London Staines-upon-Thames Hotel, Staines

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