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Four Points by Sheraton Victoria Gateway, Victoria

3.5 stars3.5 stars
829 McCallum RoadVictoriaBCV9B6W6Canada
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Excellent4.1 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
322See all 322 Hotels.com reviews
From 458 reviewsTripAdvisor Traveller Rating

Four Points by Sheraton Victoria Gateway, Victoria

from £76
  • Traditional Room, 2 Queen Beds
  • Deluxe Room
  • Suite, 2 Queen Beds
  • Suite, 1 King Bed
  • Traditional Room, 1 King Bed
  • Suite, 2 Queen Beds
  • Traditional Room, 1 King Bed
  • Traditional Room, 2 Queen Beds
  • Room, Accessible
  • Deluxe Room, Jetted Tub
  • Suite
  • Suite
  • Traditional Room, 1 Queen Bed

At a glance

Key facts

Hotel size

  • This hotel has 117 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 19

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

  • Free nearby parking

  • RV/bus/truck parking

Offsite

  • Free area shuttle within 5 km

  • Free casino shuttle

Other information

  • Smoke-free property

Also known as

  • Four Points Sheraton Victoria Gateway Hotel
  • Victoria Sheraton
  • Four Points Sheraton Victoria Gateway
  • Four Points Sheraton Gateway Hotel Victoria
  • Four Points Sheraton Victoria Gateway
  • Four Points Victoria
  • Sheraton Gateway Victoria
  • Sheraton Victoria Gateway
  • Victoria Four Points Sheraton
  • Victoria Gateway

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Deposit: CAD 100 per stay

Optional extras

Microwaves are available for CAD 10 per day

Rollaway beds are available for CAD 15 per night

Breakfast costs between CAD 10 and CAD 20 per person (approximately)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Spa tub
  • Steam room
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sauna
  • Billiards or pool table
Working away
  • 24-hour business center
  • Meeting rooms 2
  • Conference space size (feet) - 54896
  • Conference space size (meters) - 5100
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Pay films
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Metropolitan Grill & Bar – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Patio – Overlooking the garden, this restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Sauna
  • Spa tub
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Four Points by Sheraton Victoria Gateway, Victoria’s small print

Also known as

  • Four Points Sheraton Victoria Gateway Hotel
  • Victoria Sheraton
  • Four Points Sheraton Victoria Gateway
  • Four Points Sheraton Gateway Hotel Victoria
  • Four Points Sheraton Victoria Gateway
  • Four Points Victoria
  • Sheraton Gateway Victoria
  • Sheraton Victoria Gateway
  • Victoria Four Points Sheraton
  • Victoria Gateway

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Deposit: CAD 100 per stay

Optional extras

Microwaves are available for CAD 10 per day

Rollaway beds are available for CAD 15 per night

Breakfast costs between CAD 10 and CAD 20 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 322 reviews

Four Points by Sheraton Victoria Gateway, Victoria
Good3.0 / 5
nice hotel w/ minor annoyances
Our stay was lovely, however the breakfast for two included in the hotel price was much below par. The staff were ignorant and forgetful as they accused us of not handing in the breakfast copon we had gave them 5 minutes prior. Buffet was mediocre, however the coffee was gross so often times although the breakfast was included we chose to walk down to Tim Hortons. The girls on the front desk in the main reception weren't helpful at all when we requested a room clean as we had to go back and remind them time and time again. They often took no notice of us however spoke to almost everyone else. Whenever the men were working we always received friendly service and help when requested. In addition the pool was closed for half of our stay, yet when it opened despite it being small was very relaxing! Excellent bus route took us all over Langford and returned us dirextly across from the hotel. Overall a nice stay with only a few minor hiccups.
12 night family trip
Four Points by Sheraton Victoria Gateway, Victoria
Good3.0 / 5
A Great Property That Needs to Be Great
This is a great property and I wish it was maintained as such. We had satellite TV issues that were investigated by maintenance but never resolved with no reporting back to us about updates. Likewise, the amenities of pool, hot tub etc. are down or non-functional half of the time that I've stayed at this hotel, so if they're important to you, I'd call ahead to make sure everything is working. We were there to celebrate an anniversary, and so not having access to the hot tub was very disappointing. What has been consistent always is the top notch staff of the hotel: friendly and helpful and accommodating.
2 night romance trip
Four Points by Sheraton Victoria Gateway, Victoria
Outstanding5.0 / 5
Excellent hotel that's easy to get to.
I've stayed at the Four Points by Sheraton Victoria Gateway on multiple occasions for weekend getaway's, visiting family and sporting events. It's convenient, clean, comfortable and quiet.
1 night romance trip
Four Points by Sheraton Victoria Gateway, Victoria
Outstanding5.0 / 5
Good Service and Clean.
Service was great. Rooms were clean and well kept. If you want to be picky the pillows were a bit too soft. Enjoyed the stay
1 night trip
Four Points by Sheraton Victoria Gateway, Victoria
Good3.0 / 5
Older dated hotel in Langford
The bed was comfy & the room was fine. This Four Points is OLD & dated. The pool area is not clean enough & the hot tub is not warm enough. Weirdly the pool area & restaurant close at 10 - too early. The whole hotel is scented with a flowery spray smell - if you have asthma or scent sensitivity you will not like this. Oh, and this hotel is in the middle of nowhere -by Costco - it is in Langford not Victoria
1 night business trip

See all reviews

Four Points by Sheraton Victoria Gateway, Victoria

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