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Sugar Palm Grand Hillside

4-star4 stars
1 Khoktanod Soi 3Kata Beach, PhuketPhuket83100Thailand

4-star hotel with outdoor pool, near Big Buddha
  • Free WiFi and free parking
Fabulous8.6
Location
Great location
Value for money
Best value for money
WiFi
Good internet service
Wellness Area
Wellness & sports facilities could be improved
137See all 137 Hotels.com reviews
From 1,036 reviewsTripAdvisor Traveller Rating

Sugar Palm Grand Hillside

from £57
  • Grand Deluxe
  • Grand Room, Pool Access
  • Grand Jacuzzi

At a glance

Key facts

Hotel size

  • This hotel has 106 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon
Airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking (limited)
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Waterskiing nearby
  • Windsurfing nearby
  • Pool sunloungers
  • Sauna
Working away
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter
Facilities
  • Number of buildings/towers - 3
  • Built in 2009
  • Lift
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Baby Palm – This restaurant serves breakfast and lunch.

Recreation

On Site

  • Fitness facilities
  • Sauna

Nearby

  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Waterskiing nearby
  • Windsurfing nearby

Sugar Palm Grand Hillside’s small print

Also known as

  • Sugar Palm Grand Hillside Hotel Karon
  • Sugar Palm Grand, Hillside Hotel Kata Beach
  • Sugar Palm Grand, Hillside Phuket/Kata Beach
  • Sugar Palm Grand Hillside Hotel Karon
  • Sugar Palm Grand Hillside Karon
  • Sugar Palm Grand Hillside Hotel
  • Sugar Palm Grand Hillside Karon
  • Sugar Palm Grand Hillside
  • Sugar Palm Grand, Hillside Hotel Kata Beach
  • Sugar Palm Grand Hillside Kata
  • Sugar Palm Grand Hillside Phuket/Kata Beach
  • Sugar Palm Hillside
  • Sugar Palm Grand Hillside Kata

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

For transfers, guests must contact the property 72 hours prior to arrival on the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Early check-in can be arranged for an extra charge of THB 200

Rollaway beds are available for THB 1300.00 per night

Buffet breakfast is offered for an extra charge of THB 450 for adults and THB 225 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sugar Palm Grand Hillside

Landmarks

  • In Kata Beach
  • Kata Porpeang Market (15-minute walk)
  • Dino Park Mini Golf (20-minute walk)
  • Kata View Point - 1.9 mi / 3 km
  • Karon Temple - 2.8 mi / 4.5 km
  • Karon Market - 2.8 mi / 4.5 km
  • Chalong Temple - 5.7 mi / 9.2 km
  • Patong Beach - 6.9 mi / 11.1 km

Getting around

  • Phuket (HKT-Phuket Intl.) 55-min drive
  • Free self parking
  • Limited parking
  • Airport shuttle (surcharge)

Recent reviews

Fabulous 8.6 From 137 reviews

Sugar Palm Grand Hillside
Exceptional10.0
stunning architecture, high quality, affordable
Cleanliness of room and hotel were second to none. Cleanest place we stayed in over the three week holiday across Thailand and islands. Quality of service highly professional; room service, golf buggy service for customer luggage or if customer is elderly or has a disability. Staff allowed us to use their computer due to a fault on the reception PCs. Free internet free printing free wifi for room and pool area. Complimentary items in the mini bar (full size fridge). We were upgraded to a corner room with a sea view, private jacuzzi on balcony due to our trip being a private celebration. The architecture is breathtaking! Hotel on a hill so they've built 4 or 5 infinite swimming pools with the illusion that each one is a waterfall into the one below. 5 min walk to Kata Beach. Great breakfast. 100% recommend. Word of caution: extremely steep but short distance hill to entrance difficult to walk up if you have a pram/elderly/wheelchair. Apart from that....wow!
Elizabeth, gb2 night romance trip
Sugar Palm Grand Hillside
Very Good8.0
GOOD CHOICE
STAYED ON 7TH FLOOR 2 LIFTS FROM RECEPTION. BIG ROOM GOOD VIEW COMFY BEDS. RECEPTION ALLOWED US IN 10AM.GOOD LOCATION STEEPLAST BIT OF ACCESS ROAD! GOOD BREAKFAST
Mr. anthony, gb3 night romance trip
Sugar Palm Grand Hillside
Very Good8.0
Good location
Great location, big non fussy rooms, nice view. Good budget hotel
A Traveller, gb5 night romance trip
Sugar Palm Grand Hillside
Good6.0
Bussines man one night stay type hotel
Hi The hotel is located 1.5 hr drive from airport and in on a very steep hill, most taxis and tour busses want to leave you at ghe bottom of the hill for you to claim it . Not suitable for older people or families and if you are in general not as fit and strong . Our room was in a upper level which was great for the view and private pool ghat teo room shares - its nice to cool down after a long day . However to get there was something else - 1 elevator to 4 floor then walk acros the whole building take another elevator to 9 floor and then clAim two more floors of stairs - i mean you need 10 min just to go down from your romm to loby ans then another 5 to main road Beach was close by , nice but nothing special a lot of russian tourist and prices of food is ober inflated and the food itself not great - we asked for local people places and walked to main road to have some nice simple street food and it was cheap and fantastic The hotels room shower needs ipgarding as tiles were mouldy and toilet seat very ssqueeky and hard to open Mini pool by ghe room not so clean and fake grass carpet surpunding it was strange The hotel has this modern concrete design and it was not cosy and not romantic at all , grey and white rooms more like bussiness man one night stay hotel - we were glad we stayed juat two night and used it as a base for trips
Inga, gb2 night romance trip
Sugar Palm Grand Hillside
Exceptional10.0
Fabulous stay
What a fantastic hotel. Located at the quiet end of Kata it provided a peaceful and tranquil location for our stay. From the moment we arrived we were greeted with a cooling drink and checked in without any fuss. In fact the staff throughout our stay went out of their way to make us feel welcome and comfortable. Our room was a good size with a large king sized bed. Lots of extras (bathrobe, slippers etc) were a welcome addition as was the minibar being refilled everyday on the house! The infinity pools were gorgeous and we were lucky enough to have them to ourselves for a lot of our stay. Breakfast was substantial and filling and set us up for the day. Loved our stay so much that booked for a further 5 nights after returning from a tour. Free luggage storage was provided for us whilst away and we were upgraded to vip status as returning guests ( free airport transfer, discounts on hotel services etc) absolutely fantastic and a lovely touch showing they value their guests. We look forward to our return here in the future!
sharon, gb5 night romance trip

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Sugar Palm Grand Hillside

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