Regular here, usually visit once a year. Always superior room usually the big room with sofa, but disappointing the room this time round was smaller and not as pleasing.
Room cleaning was disappointing, cobwebs on light fixtures, corner of bathroom. Towel rack dirty & rusty. Shower plug full of hair.
Also some damage throughout the room, marks throughout the wallpaper, punch mark/hole on the bathroom door? Bathroom mirror light didn’t work. Shower temperature controls weren’t great either.
Only 1 hanger and 1 towel in room, had to request more. Personally expect for a couple stay, 2 large towels & 1 hand towel.
Body wash and soap included, no shampoo conditioner. Also no robes & slippers? Which should have been included in our package.
Overall happy with the stay just disappointing to what we are usually used to here, like I said this is a regular stay for us and as a couple one of our favourite places to stay. Hoping this was constructive and look forward to returning hopefully again soon. Thank you