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The Springs Resort and Spa at Arenal

Mountain resort with spa, near Arenal Natura Ecological Park

  • Free WiFi and free parking
From
£326

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  • Villa Palacio - Living Area
  • Villa Palacio - Living Area
  • Poolside Bar
  • Poolside Bar
  • Villa Palacio - Living Area
Villa Palacio - Living Area. Image 1 of 194.
1 / 194Villa Palacio - Living Area
Arenal, 9 Km West, Monterrey, 21007, Alajuela, Costa Rica
9.8.Exceptional.
  • The service, Food, vibe, room- Basically everything!!!

    Feb 18, 2020

  • Everything was exceptional, beautiful views and amazing service. It was quiet (out of…

    Nov 21, 2019

See all 292 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures

Guests rated location

Safe
Quiet
Dining options
Convenient
Easy parking
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 74 smoke-free guestrooms
  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • 15 outdoor pools
  • Hot springs

What’s around

  • In a national park
  • Arenal Natura Ecological Park - 3.5 mi / 5.7 km
  • Arenal Volcano National Park - 4.6 mi / 7.4 km
  • Ecoglide Arenal Park - 5.2 mi / 8.4 km
  • Lake Arenal - 8.2 mi / 13.2 km
  • Arenal Volcano - 8.3 mi / 13.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Family Suite
  • Vista Guest Room
  • Vista Grande Guest Room
  • Alta Vista Guestroom
  • Honeymoon Vista Guest Room
  • Three Bedroom Premier Suite
  • Villa Palacio

What’s around

Landmarks

  • In a national park
  • Arenal Natura Ecological Park - 3.5 mi / 5.7 km
  • Arenal Volcano National Park - 4.6 mi / 7.4 km
  • Ecoglide Arenal Park - 5.2 mi / 8.4 km
  • Lake Arenal - 8.2 mi / 13.2 km
  • Arenal Volcano - 8.3 mi / 13.3 km
  • La Fortuna Waterfall - 8.4 mi / 13.5 km
  • Mistico Arenal Hanging Bridges Park - 9.8 mi / 15.8 km

Getting around

  • San Jose (SJO-Juan Santamaria Intl.) 140-min drive
  • La Fortuna (FON-Arenal) 20-min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
See on map
Arenal, 9 Km West, Monterrey, 21007, Alajuela, Costa Rica

At a glance

Hotel size

  • This hotel has 74 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:30 PM-11:00 PM
  • Check-out time is 11:30 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 6 AM - 11 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 2 bars/lounges
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Ecotours on site
  • Fishing on site
  • Helicopter/aeroplane tours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Kayaking on site
  • Rafting on site
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Waterskiing nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Conference space
  • Conference space size (feet) - 2313
  • Conference space size (meters) - 215
  • One meeting room
  • Conference centre
  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 3
  • Year Built – 2008
  • Lift
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Private spa tub
  • In-room massage available
  • Furnished balcony or patio

Freshen up

  • Jetted bathtub
  • Designer toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Sanctuary Spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with hot springs/mineral springs, a sauna and a steam room.

The spa is open daily.

Dining

Tres Cascadas – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Las Ventanas – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Ginger Sushi – This restaurant specialises in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Ecotours on site
  • Fishing on site
  • Helicopter/aeroplane tours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Kayaking on site
  • Rafting on site

Nearby

  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Waterskiing nearby
  • Windsurfing nearby

Fees & policies

Optional extras

  • Breakfast costs between CRC 14500 and CRC 16500 for adults, and CRC 9000 and CRC 11000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CRC 96000 per vehicle (one-way)
  • Local area shuttle service is offered for an extra charge

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Childcare is available for an extra charge
  • Rollaway beds are available for CRC 30500 per night
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

  • Hot springs access available from 6:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment and periodic temperature checks are conducted on staff.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

Also known as

  • Springs Resort Arenal La Fortuna
  • The Springs Resort and Spa at Arenal Resort Monterrey
  • The Springs And Spa At Arenal
  • The Springs Resort Spa at Arenal
  • Springs Arenal La Fortuna
  • The Springs Resort and Spa at Arenal Resort
  • The Springs Resort and Spa at Arenal Monterrey
  • The Springs Resort and Spa at Arenal Resort Monterrey
  • Springs Resort Arenal Monterrey
  • The Springs Resort at Arenal
  • Springs Arenal Monterrey
  • The Springs And Spa At Arenal
  • The Springs Resort Spa at Arenal
  • The Springs Resort and Spa at Arenal Resort
  • The Springs Resort and Spa at Arenal Monterrey

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Springs Resort and Spa at Arenal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Motorhome/coach/lorry parking is available.
  • Yes, there are 15 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:30 PM - 11:00 PM. Check-out time is 11:30 AM. Express check-out is available.
  • Yes, there are 5 on-site restaurants, featuring al fresco dining and sushi. Nearby restaurants include Benedictus (2.6 mi), Altamira (3.5 mi) and Restaurante Mi Casa (6.1 mi).
  • Yes, an airport shuttle is available. The charge is CRC 96000 per vehicle one-way.
  • Have fun with on-site activities such as horse riding, kayaking and rafting. Additional recreation on-site includes ecotours, helicopter/aeroplane tours and hot springs. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 15 outdoor swimming pools. The Springs Resort and Spa at Arenal also has 2 bars, a sauna and a steam room, as well as a picnic area and a garden.
9.8.Exceptional.
  • 10.0.Exceptional

    Amazing!

    Amazing resort, amazing staff, amazing rooms, amazing views, what more can I say. Just amazing. Absolutely loved loved it and all the staff were so pleasant and helpful and polite and friendly.

    Shazia, 2 night trip, Jul 10, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My favorite family hotel in the world

    My favorite family hotel in the world. Large and confortable rooms, many activities for kids and family. And unique thermal water pools.

    Pedro P, 2 night family trip, Aug 10, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Maso menos

    Took 30 min to get us a car when we’d call valet. Seemed a little Disneyland ish. Gym wasn’t great.

    RIKKI, 2 night family trip, Jul 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    All was great

    3 night family trip, Jun 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The grounds are beautiful; rooms are spacious and clean; staff is super helpful and courteous; on-site activities are great.

    2 night trip with friends, May 26, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    A great experience and the best hotel

    5 night romance trip, May 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful

    3 night trip with friends, May 7, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    HEAVEN ON EARTH. The service is impeccable and there is so much to do at this resort, especially at Club Rio. You are treated like royalty. The staff makes your stay so much better. Oliviero and Michael, the bartenders are so great and made my time here incredibly enjoyable. My only issue was with the staff and service at the Ventanas Restaurant, but other than that had such a great vacation. You will not leave the pool bar.

    4 night family trip, May 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The view was amazing. The staff was very friendly and accommodating. The food was great as well! We will be back

    5 night romance trip, May 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Exceptional service. Staff knew us by names. They offered to set up custom experiences. Just top notch!

    2 night romance trip, May 1, 2021

    Verified Expedia guest review

See all 292 reviews