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1 room, 2 adults

Candlewood Suites Norfolk Airport, an IHG Hotel

2.5-star2.5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • DVD player
  • Dry cleaning/laundry service
5600 Lowery Rd, Norfolk, VA, 23502, United States of America

Hotel with 24-hour fitness, near Norfolk Premium Outlets
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • DVD player
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Very bad experience and will not stay here again Apr 2, 2021
  • First of all, most of the staff was absolutely amazing outside of our check in and check…Jan 15, 2021

Candlewood Suites Norfolk Airport, an IHG Hotel

from £94
  • Studio Suite, 2 Queen Beds, Non Smoking
  • Standard Room
  • Studio Suite, 1 Queen Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Hearing, Bathtub)
  • Studio Suite, 2 Double Beds, Accessible, Non Smoking (Hearing, Bathtub)
  • Room, 1 Bedroom, Accessible, Non Smoking (Roll-in Shower)

What’s around Candlewood Suites Norfolk Airport, an IHG Hotel

Landmarks

  • Lake Taylor Hospital - 13-minute walk
  • Gallery of Military Circle - 20-minute walk
  • Sentara Leigh Hospital - 35-minute walk
  • Virginia Wesleyan University - 39-minute walk
  • Lake Wright - 3 mi / 4.8 km
  • Virginia Beach Town Center - 5.3 mi / 8.6 km
  • Norfolk Premium Outlets - 2.5 mi / 4 km
  • Norfolk State University - 3.3 mi / 5.4 km

Getting around

  • Norfolk, VA (ORF-Norfolk Intl.) 10-min drive
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.) 38-min drive
  • Norfolk Station 7-min drive
  • Newport News Station 32-min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed*

  • Up to 80 lbs

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Free on-site self-parking

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Barbecue grills
Things to do
  • 24-hour fitness facilities
  • Use of nearby fitness centre (discount)
Working away
  • 24-hour business centre
  • Conference space
  • Conference space size (feet) - 650
  • Conference space size (meters) - 60
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers: 1
  • Lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Kitchen
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Candlewood Suites Norfolk Airport, an IHG Hotel’s small print

Also known as

  • Candlewood Suites Norfolk Airport Hotel
  • Candlewood Suites Norfolk Airport
  • Candlewood Suites Norfolk Airport, an IHG Hotel Hotel
  • Candlewood Suites Norfolk Airport, an IHG Hotel Norfolk
  • Candlewood Suites Norfolk Airport, an IHG Hotel Hotel Norfolk
  • Candlewood Suites Norfolk Airport
  • Candlewood Suites Norfolk Airport Hotel Norfolk
  • Candlewood Suites Norfolk Airport
  • Candlewood Suites Norfolk Airport, an IHG Hotel Hotel
  • Candlewood Suites Norfolk Airport, an IHG Hotel Norfolk
  • Candlewood Suites Norfolk Airport, an IHG Hotel Hotel Norfolk

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Rollaway beds are available for USD 10.0 per night

Pets are allowed for an extra charge of USD 150 per pet, per week (maximum USD 150 per stay)

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Candlewood Suites Norfolk Airport, an IHG Hotel

  • Does Candlewood Suites Norfolk Airport, an IHG Hotel offer free cancellation for a full refund?
    Yes, Candlewood Suites Norfolk Airport, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Candlewood Suites Norfolk Airport, an IHG Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Candlewood Suites Norfolk Airport, an IHG Hotel?
    Yes, there's free self parking.
  • Are pets allowed at Candlewood Suites Norfolk Airport, an IHG Hotel?
    Yes, pets are welcome, with a maximum weight of 36 kg per pet. There's a charge of USD 150 per pet, per week. Service animals are exempt from fees.
  • What are the check-in and check-out times at Candlewood Suites Norfolk Airport, an IHG Hotel?
    You can check in from 3 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
  • Are there restaurants at or near Candlewood Suites Norfolk Airport, an IHG Hotel?
    Yes. Nearby restaurants include Ruby Tuesday (5-min walk), Sal's Pizza - Military Hwy (6-min walk) and Jersey Mike's Subs (6-min walk).
  • Is an airport shuttle service offered by Candlewood Suites Norfolk Airport, an IHG Hotel?
    Yes, a free airport shuttle is available.
  • What is there to do at Candlewood Suites Norfolk Airport, an IHG Hotel and nearby?
    Maintain your daily exercise routine at the 24-hour gym.

Recent reviews

Good 7.6 From 117 reviews

Very good 8.0
Good Stay
Clean hotel in a good location. Lots of restaurants and shopping. Friendly staff!
Daniel, us1 night family trip
Exceptional 10.0
Washers needs some work done
Clean Atmosphere except the broken down washers but everything is good
Tremayne, us3 night trip
Very good 8.0
Candlewood Suites was clean, comfortable and a great price. Staff was helpful and friendly. Fitness center had everything I needed for a great workout. Very COVID conscious with sanitation policies in place. Thank you for a safe stay
Carrie, us8 night family trip
Exceptional 10.0
Can't go wrong with a Candlewood
Very clean room, love having a full size fridge it makes me feel like I'm home. Candlewood suites is one of my favorite places to stay when I'm out on business trips. They are one of the last chains to have functioning ethernet jacks, I hope they never get rid of that.
Stefan, us3 night business trip
Good 6.0
The only negative was that the mask wearing was not enforced. Manage, Dru, and all other employees very pleasant and helpful.
Gary, us10 night trip
Fair 4.0
Upsetting stay
This is an extended stay hotel. So if you're not used to ppl living in a hotel..then i suggest you do not go there. There was a roach and no working iron in my 1st room.asked to switch riims because i was put by the 1st floor doir and it was very noisy and a lot of traffic in and out. Ask to be moved. Waiting for over 2hrs to be placed The 2nd room they moved me to. They wad doing a complete reconstruction The front desk clearly didn't realize that. Then the mgr got involved &gave me keys to the 3rd room. It was way better and had newer furniture . There was no ceiling light in my other family's room. You have to bring your towels and sheets down to the from desk daily if you want fresh ones. They do not make your bed unless you are staying there more than a week. So you have yo make your own bed daily. . Horrible experience
Trina, us4 night family trip
Very good 8.0
Very Clean Rooms. Friendly staff. Everything that I needed
us1 night trip
Good 6.0
Second time not so charming
Get to the hotel, (btw I’ve stayed here before) our room wasn’t ready. But they upgraded our stay to a suite. Which at the time seemed like a great deal. All we had to do was wait 1hr. The room was not ready at all when they let us go in. We came back an 1:30 later. There was no soap, shampoo, conditioner, tissue etc. 5 minutes after being in the room the shower head holder actually fell off the wall and they had to silicon it back in. Within the first 10 mins we honestly couldn’t tell if this was a upgrade or not. Also they charge an extra $75 for pets which they don’t say until you are walking through door.
us3 night family trip
Poor 2.0
Do your self a favor and don’t stay here. So we had no lights in the ceiling they all were gone... our table was gone.. dirty sheets were left on the pull out couch and electrical outlets were not properly secured... don’t ask me what’s going on... but don’t stay
James, us1 night family trip
Very good 8.0
The overall stay was very good, we just had to ask for the room to be sprayed of ants twice but the stay overall was good
T, us2 night romance trip

Candlewood Suites Norfolk Airport, an IHG Hotel