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All properties in Genoa, Liguria, Italy
1 room, 2 adults

Best Western Plus City Hotel

4-star4 stars
Via San Sebastiano 6, Genoa, GE, 16123, Italy

4-star hotel with spa, near Teatro Carlo Felice
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Excellent hotel - lovely sized room with large bed and good sized bathroom. Excellent…Oct 19, 2019
  • The room was fabulous. Super size and loads of space to relax and unwind in. Cannot fault…Oct 16, 2019

Best Western Plus City Hotel

from £100
  • Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed)
  • Junior Suite, Multiple Beds, Non Smoking, Balcony (Living Room)
  • Comfort Room, 1 Single Bed, Non Smoking
  • Comfort Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Family Room, Multiple Beds, Non Smoking
  • Junior Suite, Multiple Beds, Non Smoking, City View

What’s around Best Western Plus City Hotel

Landmarks

  • In Genoa Historical Centre
  • Old Port - 9-min walk
  • Teatro Carlo Felice - 2-min walk
  • Piazza de Ferrari - 4-min walk
  • Palazzo Ducale - 5-min walk

Getting around

  • Genoa (GOA-Cristoforo Colombo) 20-min drive
  • Genoa Genova Brignole Station 14-min walk
  • Genoa Piazza Principe Station 18-min walk
  • Genoa Via di Francia Station 4-min drive

At a glance

Key facts

Hotel size

  • This hotel has 64 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
BWH Hotel Group in Italy advises that they will automatically enroll guests, who check in from June 1, 2020 - May 31, 2021, into the Stay Safe healthcare insurance program at no additional cost. BWH Hotel Group also advises that their program may cover benefits such as over the phone medical advice, healthcare assistance, return trip home, hospital expenses for treatments or urgent surgical procedures, and reimbursement in the case of forced prolonged stay. For full details of the program and what it covers, guests are recommended to contact the property.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • No cots (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 1 per room (up to 22 lb)

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking* on site (limited)

  • Electric car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Health club
  • Full-service spa
Working away
  • 24-hour business centre
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1952
  • Lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • French
  • German
  • Italian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Sofa bed
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Best Western Plus City hotel Spa. Services include facials and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Dining

PESCIOLINO – This restaurant serves brunch, lunch and dinner. A children's menu is available. Reservations are required.

Best Western Plus City Hotel’s small print

Also known as

  • Best Western City Hotel Genoa
  • Best Western Plus City Hotel Hotel Genoa
  • Best Western Plus City Hotel Hotel Genoa
  • Best Western City Genoa
  • Genoa Best Western
  • Best Western Genoa
  • Best Western Plus City Hotel Genoa
  • Best Western Plus City Genoa
  • Best Plus City Hotel Genoa
  • Best Western Plus City Hotel Hotel
  • Best Western Plus City Hotel Genoa

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June until 30 September.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 13 years old are not allowed in the spa.

Parking height restrictions apply.

Guests can rest easy knowing that there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

The property affirms that it follows sanitisation practices of We Care Clean (Best Western) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property is licensed under an applicable law.Property registration number CITR 010025-ALB-0044

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

Optional extras

Valet parking costs EUR 30 per day with in/out privileges

Buffet breakfast is offered for an extra charge of EUR 8 for adults and EUR 8 for children (approximately)

Pets are allowed for an extra charge of EUR 15 per accommodation, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Plus City Hotel

  • Does Best Western Plus City Hotel offer free cancellation for a full refund?
    Yes, Best Western Plus City Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Best Western Plus City Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Best Western Plus City Hotel?
    Yes. Valet parking costs EUR 30 per day. Parking spaces may be limited.
  • Are pets allowed at Best Western Plus City Hotel?
    Yes, pets are welcome, with a limit of 1 per room and maximum weight of 10 kg per pet. There's a charge of EUR 15 per accommodation, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Best Western Plus City Hotel?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Best Western Plus City Hotel?
    Yes, there's an on-site restaurant. Nearby restaurants include Il Mugugno (4-min walk), La Berlocca (4-min walk) and Sushi-si (4-min walk).
  • What is there to do near Best Western Plus City Hotel?
    Recommended spots to visit include Teatro Carlo Felice (2-min walk) and Piazza de Ferrari (4-min walk), along with Palazzo Ducale (5-min walk) and Old Port (9-min walk).

Recent reviews

Fabulous 8.8 From 171 reviews

Very good 8.0
Good
The overall experience was good, cleanliness and lighting in the room was also good. The hotel is making great effort towards helping the environment. What would be better is if the toiletries and vanity products were wrapped in environmentally friendly packaging. Also i dont understand why the hotel does not provide mousturisers? I asked they said they didn't have but no reason for not providing moisturisers to guests. I also do not like the lack of a good view from my first floor room window, the hotel was smack bang in the middle of 2 buildings
Adejoke, gb3 night family trip
Very good 8.0
great place - pity about lifts and wifi
great location - have stayed here many times - stones throw from piazza de ferrari - the iconic square in genova. nice staff - but some issues with the wifi and the lifts - if you don't do stairs beware - the lifts don't always work !
Ilesh, gb4 night business trip
Exceptional 10.0
This was a great hotel in the heart of the old town in Genoa.
Phil, gb1 night family trip
Exceptional 10.0
We spent a few nights last year as we have this year before and after a cruise. Staff on reception and breakfast time couldn't do enough, great to see the same staff still there ,definately will stop again. A small problem arose when our hairdryer stopped working and they didn't have a replacement!! They did allow us 5 minutes in a room that was vacant but occupant was due later that evening.
gb2 night family trip
Very good 8.0
Good hotel but need sound proofing!
Nice hotel, very modern and comfortable. Only downside is that the room was very noisy, could hear people going and coming as well as talking outside. Probably due to being close to the lifts in a single room.
gb1 night trip
Fair 4.0
Great Location- Air Conditioning Nightmare
This is a lovely hotel in a great location. Our stay here was spoiled because of their air con policy, which is not to turn it on until June! It was 32 degrees in Genoa when we were there and being on the 6th floor it meant the room was unbearably hot at night.
Ian, gbRomance trip
Fair 4.0
Hotel location is good, but the service was below average... on complaining about the heat, were told that the air-conditioner only works from June-Sept and there was nothing they could do about it. The shower is really small and not comfortable. Wasn't pleased!
gbRomance trip
Exceptional 10.0
Lovely hotel in the centre of Town.
Michael, gb1 night romance trip
Exceptional 10.0
If we go back to Genova, we would stay there again
Good hotel in a great location. We liked everything about the hotel, it was clean, the people were extremely helpful and it has an excellent restaurant downstairs. I think it is called PEscolino, we ate there twice, a Michelin star restaurant with down the earth prices. Location was good, the streets were clean and we felt safe.
MARINA, us3 night trip
Very good 8.0
Great stay overall. Just a note to anyone driving. You will need to prearrange parking if you wish to use their valet service. Otherwise there is a parking garage nearby
ca1 night family trip

Best Western Plus City Hotel

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