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Napoli Palace & SPA

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Seasonal outdoor pool, open 6:00 AM to 7:00 PM, pool umbrellas
Seasonal outdoor pool, open 6:00 AM to 7:00 PM, pool umbrellas
Classic Room | Premium bedding, memory-foam beds, minibar, in-room safe
Junior Room, 1 King Bed, Terrace | Premium bedding, memory-foam beds, minibar, in-room safe
Premium bedding, memory-foam beds, minibar, in-room safe

Overview of Napoli Palace & SPA

Napoli Palace & SPA

5.0 star property
Luxury Naples hotel with restaurant, connected to a railway/underground station

6.0/10 Good

2 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is £199
Price available on 12/2/2023
Map
Viale di Augusto 74, Naples, 80125

Room options

About this area

What's nearby

  • In Fuorigrotta
  • Castel dell'Ovo - 15 min drive
  • Molo Beverello Port - 15 min drive
  • Piazza del Plebiscito - 23 min drive
  • Port of Naples - 20 min drive
  • Naples National Archaeological Museum - 23 min drive
  • Mount Vesuvius - 32 min drive

Getting around

  • Naples International Airport (NAP) - 33 min drive
  • Montesanto Station - 8 min drive
  • Naples Campi Flegrei Station - 10 min walk
  • Cavalleggeri Aosta Station - 20 min walk
  • Augusto Station - 1 min walk
  • Naples Piazza Leopardi Station - 2 min walk
  • Fuorigrotta Station - 5 min walk

Restaurants

  • Pizzeria di Napoli - 4 min walk
  • Guest House Pub - 5 min walk
  • Bistecca - 6 min walk
  • Birra & Bollicine - 6 min walk
  • Just Just - 8 min walk

About this property

Napoli Palace & SPA

Napoli Palace & SPA features a rooftop terrace and puts you 4 mi (6.4 km) from Port of Naples. Guests can indulge in massages, facials or body scrubs, and grab a bite to eat at Ristorante Francy, which serves Italian cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar and a 24-hour health club. The property is only a short walk to public transportation: Augusto Station is steps away and Naples Piazza Leopardi Station is 2 minutes.

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 58 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Secured covered on-site self-parking (EUR 25 per day)
  • On-site parking is limited
  • On-site carport and garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach nearby
  • Hot springs nearby

Working away

  • 2 meeting rooms
  • Co-working spaces
  • Conference space (431 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 24-hour health club
  • Seasonal outdoor pool
  • Designer shops on site
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)

Languages

  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Hydromassage shower head
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Ristorante Francy – This restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.50 per person, per night
  • Spa fee: EUR 35 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 28 for adults and EUR 28 for children

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Covered self-parking costs EUR 25 per day
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 7:00 PM
  • The seasonal pool is open from May 01 to October 28
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and debit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Hotel Serius
Hotel Serius Naples
Serius Naples
Serius Hotel Naples

Frequently asked questions

Does Napoli Palace & SPA offer free cancellation for a full refund?
Yes, Napoli Palace & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Napoli Palace & SPA?
As of 8 Feb 2023, prices found for a 1-night stay for 2 adults at Napoli Palace & SPA on 12 Feb 2023 start from £199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Napoli Palace & SPA?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Napoli Palace & SPA?
Yes, there's a seasonal outdoor pool. Guests have pool access from 6:00 AM to 7:00 PM.
Are pets allowed at Napoli Palace & SPA?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per night. Food and water bowls are available.
Is parking offered on site at Napoli Palace & SPA?
Yes. Self-parking costs EUR 25 per day. Parking spaces may be limited.
What are the check-in and check-out times at Napoli Palace & SPA?
You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Napoli Palace & SPA and nearby?
Napoli Palace & SPA has 2 bars, a seasonal outdoor pool and a 24-hour health club, as well as spa services and a garden.
Are there restaurants at or near Napoli Palace & SPA?
Yes, Ristorante Francy offers Italian cuisine. Nearby restaurants include Pizzeria di Napoli (4-min walk), Guest House Pub (5-min walk) and Bistecca (6-min walk).
What's the area around Napoli Palace & SPA like?
Napoli Palace & SPA is in Fuorigrotta, a short 1-minute walk from Augusto Station and 7 minutes' walk from Stadio Diego Armando Maradon.

Reviews

6.0

Good

8.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Very good

Neapolitan neigborhood vs. Luxury Spa hotel
It is surely not like on the pictures. It is very clean, close to the metro, in a typical neigborhood. Don't expect a real Spa hotel at the gulf of Naples. But if you look for a nice city stay in a real not fancy Neapolitan setting not far from the soccer stadium you will be happy. The rooftop terrace plus pool was not in service yet, due to the season. And we cannot judge the kitchen as we did not eat there. It just opened 2 month ago so they still improved some parts. The interior design was cool.
Laurent, 1-night trip
Verified Hotels.com guest review

4/10 Fair

struttura rinnovata
Verified Expedia guest review