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Sercotel Gran Hotel Conde Duque

Property class: 4
Art Deco hotel with restaurant, near Gran Via

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Experience the vibrant energy of Madrid at Sercotel Gran Hotel Conde Duque, with shopping on site and a salon de te serving local cuisine. Indulge in a rejuvenating massage or explore nearby Royal Palace of Madrid and Puerta del Sol. The hotel's helpful staff have made many guests feel right at home.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Conference centre
  • Business centre
  • Meeting rooms
  • Train station pick-up service

For families (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is £64
includes taxes & fees
16 Aug - 17 Aug

Why we love this property

Delicious dining options
Experience local cuisine at the restaurant, sip drinks at the bar, or visit the cafe. This hotel offers a tasty buffet breakfast to start the day.
Sleep sanctuary
Premium bedding, down comforters, and memory foam mattresses create dreamy sleep experiences. Pillow menus and blackout drapes seal the deal.
Art Deco elegance
Marvel at the Art Deco architecture of this city centre hotel. Its stylish design elements offer a visual feast in the heart of the city centre.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Classic Twin Room (Exterior)

A hotel room with two beds, a desk, a chair, a mirror, and a wall with framed pictures.

Classic Twin Room (Exterior)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Classic Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a bed, a desk, a chair, a glass table with breakfast, and a TV.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Room (Individual)

A hotel room with a bed, desk, chair, framed pictures, curtains, a statue, and a TV.

Basic Room (Individual)

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Triple Room, 3 Single Beds

A hotel room with two beds, a desk, a chair, a lamp, a mirror, and a window with curtains.

Classic Triple Room, 3 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Room

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Triple Room

A hotel room with a bed, a desk with a chair, a TV mounted on the wall, and a door with a keycard reader.

Classic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Double Room (Exterior)

A hotel room with a bed, a nightstand, a mirror, a desk, and a chair.

Classic Double Room (Exterior)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

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The price is £57
includes taxes & fees
18 Aug - 19 Aug
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About the area

Map
Plaza Conde Valle Suchil, 5, Madrid, Madrid, 28015

What's nearby

  • Comillas Pontifical University - 6 min walk - 0.6 km
  • Plaza de España - 10 min walk - 0.9 km
  • Gran Via - 13 min walk - 1.1 km
  • Royal Palace of Madrid - 19 min walk - 1.7 km
  • Puerta del Sol - 3 min drive - 1.8 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 29 min drive
  • Nuevos Ministerios Station - 5 min drive
  • Madrid Recoletos Station - 23 min walk
  • Madrid Principe Pio Station - 27 min walk
  • San Bernardo Station - 3 min walk
  • Quevedo Station - 6 min walk
  • Bilbao Station - 8 min walk
  • Train station pickup (surcharge)

Restaurants

  • ‪Bar Restaurante Iberia - ‬4 min walk
  • ‪Saona Chamberí - ‬3 min walk
  • ‪La Tape - ‬4 min walk
  • ‪Tiflis - ‬4 min walk
  • La Zamorana Madrid

About this property

Sercotel Gran Hotel Conde Duque

  • Sercotel Gran Hotel Conde Duque offers a great location, putting you within a 15-minute walk of Gran Via and Plaza de España. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. This Art Deco hotel is also a short five-minute drive from Puerta del Sol and El Retiro Park. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: San Bernardo Station is 3 minutes and Quevedo Station is 6 minutes.

At a glance

DONE

Hotel size

    • 141 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 25 per night)
    • On-site garage
    • Off-site parking within 656 ft (EUR 22 per night); discounts available
DONE

Transfers

    • Train station pickup*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (97 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1953
  • Safe-deposit box at front desk
  • Library
  • Fitness centre
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Salon de te – This tapas bar specialises in local cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person

Renovations and closures

The following facilities or services will be unavailable from August 1 2026 to August 30 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per day

Parking

  • Self-parking costs EUR 25 per night
  • Parking is available nearby and costs EUR 22 per night (656 ft away)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Conde Duque Hotel
Gran Conde Duque
Gran Conde Duque Madrid
Gran Hotel Conde
Gran Hotel Conde Duque
Gran Hotel Conde Duque Madrid
Gran Hotel Duque
Hotel Conde Duque
Hotel Gran Conde Duque
Hotel Gran Duque
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque
Sercotel Gran Conde Duque Madrid
Sercotel Gran Conde Duque
Sercotel Gran Conde Duque
Sercotel Gran Hotel Conde Duque Hotel
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque Hotel Madrid

Frequently asked questions

Does Sercotel Gran Hotel Conde Duque offer free cancellation for a full refund?

Yes, Sercotel Gran Hotel Conde Duque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sercotel Gran Hotel Conde Duque?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 30 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sercotel Gran Hotel Conde Duque?

Yes. Self-parking costs EUR 25 per night.

What are the check-in and check-out times at Sercotel Gran Hotel Conde Duque?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an on-site casino at Sercotel Gran Hotel Conde Duque?

No, this hotel doesn't have a casino, but Casino Gran Via (4-min drive) is nearby.

What is there to do at Sercotel Gran Hotel Conde Duque and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Sercotel Gran Hotel Conde Duque?

Yes, salon de te offers local cuisine. The dining venue will be unavailable from 1 August 2026 to 30 August 2026 (dates subject to change).

What's the area around Sercotel Gran Hotel Conde Duque like?

Sercotel Gran Hotel Conde Duque is in Chamberí, a short 3-minute walk from San Bernardo Station and 14 minutes' walk from Gran Via.

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Reviews

Sercotel Gran Hotel Conde Duque Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, tasty, excellent, and varied with fresh options each morning. (24 reviews)
  • The hotel's restaurant offers a good selection of options and the staff is attentive and helpful. (12 reviews)
  • The hotel's gym is well-appointed and suitable for regular exercise. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Breakfast
Restaurant
Bed
Neighborhoods
Luggage
Lobby
Cafes

Reviews

Verified review

10/10 Exceptional

Great location. Just around the corner from the metro. Keep smiling....👍😁
Desmond, 3-night trip
Verified review

8/10 Very good

For me a good location as I visited Madrid a lot of time. Perfect to skip the most touristic areas but still be in a good location. Room was better than expected, pictures looked a bit old but the room was clean and tidy.
Erika, 2-night trip
Verified review

10/10 Exceptional

Wonderful location, incredibly helpful staff and a great gym!
Tim, 3-night trip
Verified review

10/10 Exceptional

Very clean and comfortable.
Jinping, 2-night trip
Verified review

10/10 Exceptional

Courteous staff, clean rooms, good view
Sheetal, 1-night trip
Verified review

10/10 Exceptional

A comfortable stay at the heart of Madrid.
Andrew, 2-night trip
Verified review

10/10 Exceptional

Excellent hotel, service is good
Girlie, 1-night trip
Verified review

10/10 Exceptional

Great location. Friendly staff
Rachael, 1-night trip
Verified review

10/10 Exceptional

Excellent customers service, great atmosphere, room cleanness
Bashar, 3-night trip
Verified review

8/10 Very good

Hotel was clean and staff very nice
Alberto, 1-night trip
Verified review

10/10 Exceptional

clean room, helpful staff cold air trhugh unfixed window
Carlos Santana, 2-night trip
Verified review

8/10 Very good

clean room, great breakfast optional. no free bottle of water in room, no garbage can in room. dumpster in front of property
Carlos, 1-night trip
Verified review

8/10 Very good

Nice location and the staff is very friendly Especially Jesus and Alberto at the restaurant
Alberto, 2-night trip
Verified review

10/10 Exceptional

This hotel was very clean and well maintained. The staff were friendly, and it has a nice gym. We did not eat there, but the food service areas looked very nice too. I would stay here again!
David, 1-night trip
Verified review

6/10 Good

Good breakfast. Nice fitnessroom.
Christine Joy, 4-night trip
Verified review

10/10 Exceptional

The rooms were nice size compared to many European hotels we’ve stayed in before. The location was excellent. It was close to shopping, restaurants, and the metro.
Rodney, 5-night trip
Verified review

10/10 Exceptional

Very friendly staff. Wonderful breakfast. Great location, with metro nearby.
Allan, 6-night trip
Verified review

10/10 Exceptional

Convenient location. Friendly staff.
Cherisse, 6-night trip
Verified review

8/10 Very good

Lovely hotel with comfortable accommodations and a great bathroom.
Jennifer, 2-night trip
Verified review

10/10 Exceptional

Very nice friendly hotel
Russell, 1-night trip
Verified review

10/10 Exceptional

The location is fantastic, right across from the plaza and close to the metro station. The room is quite spacious, and the breakfast offers a wide variety of options.
Clara, 2-night trip
Verified review

10/10 Exceptional

Very nice hotel, great location, there is a metro and a bus stop at 5min walking distance.
SERGIO, 2-night trip
Verified review

10/10 Exceptional

Second time at this hotel.

Lovely hotel in a great location. Not far from the Gran Via but close to local restaurants, bars and shops.
Sue, 4-night trip
Verified review

10/10 Exceptional

Great location and had great amenities at a reasonable price
Gregory B, 1-night trip
Verified review

10/10 Exceptional

I've been coming back to this hotel for years. Rooms are very comfortable, clean and quiet. The service is fantastic and the location excellent.
Mercedes, 6-night trip