The Villa Kensington

It was what it was. Front covered in scaffolding as windows being replaced so one of rooms extremely drafts near windows. Didn’t realise until wind picked up at night. Staff very helpful when needing to print paper tickets for theatre and clipper trip. Good location for exploring as on so many tube lines. Wouldn’t be opposed to staying there again but have stayed in better for the price.

We had a lovely stay. The hotel was clean and comfortable. Great location!

It was okay. Location was good. For the price I thought a bottle of water in the room might have been nice. Not much milk either for two of us. The small shampoo/conditioner didn't go very far for someone with long hair and didn't feel like it included any conditioner at all. Internet very slow.

Very good location, close to the tube and shops/restaurants. Tiny bathroom but clean and lovely staff.

Booked through Tesco’s and so not sure whether this has an effect. All in all the room (206) was ok but very small and hence did not meet our expectations of what we would consider a normal size. Thankfully we were out a lot - including the evening- and so only needed a ‘crash pad’. If this wasn’t the case, then I would say the room would not have met our needs. Checkout at 12:00 was good, and it was quiet. Receptionists were helpful and polite and helped provide an iron and board as well as kept our luggage whilst we toured around after we Checked Out. Indeed they also helped with a changing area once we came to collect our bags. There’s a Sainsbury’s and Waitrose close by as is Gloucester Rd tube and the museums and Albert Hall.