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All properties in Palma de Mallorca, Balearic Islands, Spain

Helios Mallorca Hotel & Apartments

3-star hotel with outdoor pool, near Playa de Palma

  • Free WiFi
From
£65

Image gallery

  • Pool
  • Pool
  • Poolside Bar
  • Indoor Pool
  • Pool
Pool. Image 1 of 52.
1 / 52Pool
Carrer de la Carabela, 7, Palma de Mallorca, 7610, Mallorca, Spain
8.8.Fabulous.
  • Property was modern inside and very clean. Pool area well spaced out. Bedrooms a little…

    Sep 14, 2020

  • Felt very safe using this hotel during the pandemic.

    Sep 9, 2020

See all 1,097 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Safe
Quiet
Dining options
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 305 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available

For families

  • Playground on site
  • Fridge
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • In Can Pastilla
  • Playa de Palma - 2-minute walk
  • Platja de Can Pastilla - 4-minute walk
  • Platja d'Or - 10-minute walk
  • Cala Estancia - 13-minute walk
  • La Porciuncula Church - 39-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Double Room Single Use, Balcony
  • Double Room Single Use, Balcony, Pool View
  • Double or Twin Room, Balcony
  • Double or Twin Room, Balcony, Pool View
  • Double or Twin Room, Balcony, Pool View (Extra Bed )
  • Double or Twin Room, Balcony (Extra Bed)
  • Family Room, Balcony (2 Adults 2 Child)
  • Apartment, 1 Bedroom, Balcony (2 adults)
  • Apartment, 1 Bedroom, Balcony (2 adults + 1 children)
  • Apartment, 1 Bedroom, Balcony (3 adults)
  • Apartment, 1 Bedroom, Balcony (2 adults + 2 children)
  • Apartment, 1 Bedroom, Balcony (3 adults + 1 child)
  • Single Room, Balcony, Pool View
  • Economy Room, Balcony (2 adults)
  • Single Room, Balcony
  • Premium Room, Balcony, Pool View

What’s around

Landmarks

  • In Can Pastilla
  • Playa de Palma - 2-minute walk
  • Platja de Can Pastilla - 4-minute walk
  • Platja d'Or - 10-minute walk
  • Cala Estancia - 13-minute walk
  • La Porciuncula Church - 39-minute walk
  • Forestal park - 39-minute walk
  • FAN Mallorca Shopping - 43-minute walk
  • El Arenal Beach - 2.6 mi / 4.2 km
  • Port of El Arenal - 3.1 mi / 5 km
  • Playa Ciudad Jardín - 2.5 mi / 4 km

Getting around

  • Palma de Mallorca (PMI) 10-min drive
  • Palma de Mallorca Verge de Lluc Station 9-min drive
  • Marratxi Pont d Inca Station 9-min drive
  • Marratxi Pont d Inca Nou Station 11-min drive
Profile: Can Pastilla

Profile: Can Pastilla

Can Pastilla is recognised for its aquarium and seaside, and visitors here can see top sights like El Arenal Beach and Palma Aquarium. This beachside neighbourhood in Playa de Palma is well known for its sports and restaurants.

A day enjoying the sunshine at Cala Estancia or a stroll through the natural beauty of Caló de son Caios are some ways to get to know this local area beloved for its beaches.

map
See on map
Carrer de la Carabela, 7, Palma de Mallorca, 7610, Mallorca, Spain

At a glance

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 10 per day)
  • Electric vehicle charging point on site
  • Free off-site parking nearby
  • Street parking available

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar

Things to do

  • Indoor pool
  • Outdoor pool
  • Spa services on site
  • Spa treatment room(s)
  • Playground on site
  • Bicycle rentals nearby

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Lift
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Languages Spoken

  • Catalan
  • English
  • French
  • German
  • Polish
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including reflexology.

Small print

Also known as

  • Hotel Helios Playa de Palma
  • Helios Mallorca Hotel & Apartments Palma de Mallorca
  • Helios Mallorca Hotel & Apartments Hotel Palma de Mallorca
  • Helios Playa de Palma
  • Helios Mallorca Hotel Apartments Playa de Palma
  • Helios Mallorca & Apartments
  • Helios Mallorca Hotel Apartments
  • Helios Mallorca Hotel & Apartments Hotel
  • Helios Mallorca Hotel & Apartments Palma de Mallorca
  • Helios Mallorca Hotel & Apartments Hotel Palma de Mallorca
  • Helios Mallorca Hotel Apartments
  • Helios Mallorca Playa de Palma
  • Helios Mallorca
  • Helios Mallorca & Apartments
  • Helios Mallorca Hotel Apartments
  • Helios Mallorca Hotel & Apartments Hotel

Optional extras

Late check-out can be arranged for an extra charge

Self-parking costs EUR 10 per day

Buffet breakfast is offered for an extra charge of EUR 10 for adults and EUR 5 for children (approximately)

Cots/Infant beds are available for EUR 6 per night

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

This property uses wind, solar and geothermal energy.

Guests can rest easy knowing that there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless checkout is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Helios Mallorca Hotel & Apartments does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs EUR 10 per day. Electric car charging is available.
  • Yes, there's an indoor pool and an outdoor pool.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge. Express check-out and contactless check-out are available.
  • Yes, there's an on-site restaurant. Nearby restaurants include Ricky's (3-min walk), Dino (4-min walk) and Il Gamberetto di Palma (5-min walk).
  • No, this hotel doesn't have a casino, but Mallorca Casino (18-min drive) is nearby.
  • Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor and outdoor pools after a day out and about. Helios Mallorca Hotel & Apartments also has spa services and a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    Lovely clean hotel staff very professional Good location close to the beach and airport

    3 night trip, Aug 28, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Brilliant

    Lovely hotel, facilities and staff. Very practical and well located!!!

    Robert, 5 night trip, Aug 15, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fabulous Helios cant wait to return

    The hotel observed Covid measures reassuringly without interfering with your stay, rooms where clean and well presented, pool area was immaculate, food was great, extensive variety, overall a relaxing stay.

    Heather, 5 night trip, Jul 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fabulous relaxing hotel great location very clean staff friendly food very nice can’t wait to return

    Paulbray, 5 night family trip, Jul 22, 2020

    Verified Ebookers guest review

  • 10.0.Exceptional

    Week at this beautiful hotel

    Spoyless clean modern hotel with brilliant staff and facilities

    ian, 7 night trip, Jul 15, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Good value. Ideally situated for the beach.

    Matthew, 3 night trip, Jul 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good

    Was as expected. Good service.

    Aurora, 2 night trip, Jul 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel and staff were absolutely amazing. Would definitely stay again.

    5 night romance trip, Mar 1, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent 5 stars!!!

    All excellent!!! Facilities, friendly staff, cleanliness, food and comfort. Highly recommend!! The hotel is 10 minutes from the airport and bus services to Palma and other resorts are frequent and inexpensive. 2 minutes from a lovely beach, bars and shops.

    Jayne, 6 night trip, Feb 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We had an apartment which was more than adequate, just short walk to the main building for our breakfast & evening meal

    Anthony, 3 night romance trip, Feb 26, 2020

    Verified Expedia guest review

See all 1,097 reviews