Guests
All properties in Palma de Mallorca, Balearic Islands, Spain

Helios Mallorca Hotel & Apartments

3-star hotel in Palma de Mallorca with outdoor pool and indoor pool

  • Free WiFi
From
£80

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Pool
  • Pool
  • Poolside Bar
  • Indoor Pool
  • Pool
Pool. Image 1 of 50.
1 / 50Pool
Carrer de la Carabela, 7, Palma de Mallorca, 7610, Mallorca, Spain
9.0.Superb.
  • The lovely warm welcome we received was reciprocated by all the staff we met The room was…

    May 6, 2022

  • Beautiful hotel in great location. Would definitely stay again

    May 4, 2022

See all 1,014 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Safe
Quiet
Dining options
Convenient
  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 305 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available

For families

  • Playground on site
  • Fridge
  • Private bathroom
  • Cable/satellite television channels
  • Free toiletries
  • Garden

What’s around

  • In Can Pastilla
  • Playa de Palma - 2-minute walk
  • Platja de Can Pastilla - 4-minute walk
  • Platja d'Or - 10-minute walk
  • Cala Estancia - 13-minute walk
  • La Porciuncula Church - 39-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double Room Single Use, Balcony
  • Double Room Single Use, Balcony, Pool View
  • Double or Twin Room, Balcony
  • Double or Twin Room, Balcony, Pool View
  • Double or Twin Room, Balcony, Pool View (Extra Bed )
  • Double or Twin Room, Balcony (Extra Bed)
  • Family Room, Balcony (2 Adults + 2 Children)
  • Apartment, 1 Bedroom, Balcony (2 adults)
  • Apartment, 1 Bedroom, Balcony (2 adults + 1 child)
  • Apartment, 1 Bedroom, Balcony (3 adults)
  • Apartment, 1 Bedroom, Balcony (2 adults + 2 children)
  • Apartment, 1 Bedroom, Balcony (3 adults + 1 child)
  • Single Room, Balcony, Pool View
  • Economy Room, Balcony (2 adults)
  • Single Room, Balcony
  • Premium Room, Balcony, Pool View

What’s around

Landmarks

  • In Can Pastilla
  • Playa de Palma - 2-minute walk
  • Platja de Can Pastilla - 4-minute walk
  • Platja d'Or - 10-minute walk
  • Cala Estancia - 13-minute walk
  • La Porciuncula Church - 39-minute walk
  • Hospital Sant Joan de Déu Palma de Mallorca - 39-minute walk
  • FAN Mallorca Shopping - 43-minute walk
  • El Arenal Beach - 2.6 mi / 4.2 km
  • Playa Ciudad Jardín - 2.5 mi / 4 km
  • Port of El Arenal - 3.1 mi / 5 km

Getting around

  • Palma de Mallorca (PMI) 10-min drive
  • Marratxi Poligon Station 11-min drive
  • Es Caülls Station 12-min drive
  • Marratxi Station 12-min drive
Profile: Can Pastilla

Profile: Can Pastilla

Can Pastilla is recognised for its aquarium and seaside, and visitors here can see top sights like El Arenal Beach and Palma Aquarium. This beachside neighbourhood in Playa de Palma is well known for its sports and restaurants.

A day enjoying the sunshine at Cala Estancia or a stroll through the natural beauty of Caló de son Caios are some ways to get to know this local area beloved for its beaches.

map
See on map
Carrer de la Carabela, 7, Palma de Mallorca, 7610, Mallorca, Spain

At a glance

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 10 per day)
  • Electric vehicle charging point on site
  • Free off-site parking nearby
  • Street parking available

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar

Things to do

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Spa services on site
  • Spa treatment room(s)
  • Playground on site
  • Bicycle rentals nearby
  • Sauna

Working away

  • Number of meeting rooms - 1

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Languages Spoken

  • Catalan
  • Dutch
  • English
  • French
  • German
  • Polish
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night, up to 9 nights and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 10 for adults and EUR 5 for children (approximately)
  • Late checkout can be arranged for an extra charge

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Cots/infant beds are available for EUR 6.0 per night

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs EUR 10 per day

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

This property uses wind, solar and geothermal energy.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

  • Hotel Helios Playa de Palma
  • Helios Mallorca Hotel & Apartments Palma de Mallorca
  • Helios Mallorca Hotel & Apartments Hotel Palma de Mallorca
  • Helios Playa de Palma
  • Helios Mallorca Hotel Apartments Playa de Palma
  • Helios Mallorca & Apartments
  • Helios Mallorca Hotel Apartments
  • Helios Mallorca Hotel & Apartments Hotel
  • Helios Mallorca Hotel & Apartments Palma de Mallorca
  • Helios Mallorca Hotel & Apartments Hotel Palma de Mallorca
  • Helios Mallorca Hotel Apartments
  • Helios Mallorca Playa de Palma
  • Helios Mallorca
  • Helios Mallorca & Apartments
  • Helios Mallorca Hotel Apartments
  • Helios Mallorca Hotel & Apartments Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Helios Mallorca Hotel & Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

  • Yes. Self-parking costs EUR 10 per day. Electric car charging is available.

  • Yes, there's an indoor pool and an outdoor pool.

  • Sorry, neither pets nor service animals are allowed.

  • You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge. Express check-out and contactless check-out are available.

  • Yes, there's an on-site restaurant. Nearby restaurants include Ricky's (3-min walk), Dino (4-min walk) and Il Gamberetto di Palma (5-min walk).

  • No, this hotel doesn't have a casino, but Mallorca Casino (13-min drive) is nearby.

  • Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor and outdoor pools after a day out and about. Helios Mallorca Hotel & Apartments also has a sauna and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Would stay again!

    Great place to stay, I would definitely use again when come back to Palma. The hotel facilities are really good & lovely pool area. Staff are super friendly & helpful. Specially reception, breakfast & bar staff. We enjoyed talking to Paco & Pablo. Bar prices are also very reasonable & in line with other bars in the area. Good location as easy to get into Palma by bus (2€ each way). Can also cycle into Palma quite easy as coastal bike lane all the way (electric city bike hire for around €15 eur per day). Also only 5 minutes to airport & can get local bus just behind hotel or taxi for around 15€. Loads of bars & restaurants nearby. There is a mix of nationalities staying at the hotel, German, British and loads of Scandinaviand on biking holidays.

    Debbie, 5 night trip, Apr 15, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent modern, comfortable hotel

    Excellent, clean modern hotel with really friendly helpful staff and reasonable bar prices.

    Christopher, 3 night trip, Apr 14, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A brilliant stay , would definitely recommend this hotel.

    Amanda, 3 night family trip, Apr 7, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very good

    Lovely welcome from staff on check-in. Hotel spotless, bed comfortable. 1 night in a basic room as travelling onwards. Would stay again.

    1 night trip, Mar 27, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely hotel it’s a little gem

    Amazing hotel with lovely staff! The family room is the best and really spacious and worth booking! Alberto is so helpful and went out of his way to make the stay lovely for us and my 2 year old son! Excellent hotel perfect location but most of all Alberto is the best person who is very helpful

    shazmin, 3 night family trip, Mar 27, 2022

    Verified Hotels.com guest review

  • 8.0.Very good

    Helios Hotel

    The Helios was perfect for what my family needed on this trip. It had an indoor pool and was one block from the beach. The buffet was really good with a lot of options and the bar was really nice too. There are elements of the property that are outdated (i.e. the mini golf) but the majority of the hotel was great. The bartender, Paco, was great! He was really nice towards my family!

    Kyle, 4 night family trip, Mar 27, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect family trip

    Our third trip to this lovely hotel. Love the cleanliness and attention to detail. Things that matter a lot to me.. towels, lighting, mirrors apart from the obvious comfortable and clean bed and shower. Got everything we wanted and will stay again if we travel to Palma in the near future

    Nicola, 3 night family trip, Mar 26, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amaizng

    Great hotel, close to the airport, beach is 2 mins away, also regular bus services to the city centre. Breakfast buffet was AMAZING! Service was AMAZING! And all of that at a respectable price, what else can ich ask for

    Allwyn, 3 night trip with friends, Mar 18, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    An excellent 3 star

    It's a very nice hotel. An excellent 3 star. Meals were good. Staff superb. Upgraded to a premium room which was a tad on the small side. Would definitely stay again.

    p, 7 night trip, Feb 18, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely hotel in a quiet area..we had an economy room and was all you needed, great choice for breakfast and nice relaxing bar area - all very clean

    David, 4 night family trip, Feb 13, 2022

    Verified Expedia guest review

See all 1,014 reviews