Hotel Sorriso

Photo gallery for Hotel Sorriso

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Frette Italian sheets, Select Comfort beds, minibar, in-room safe
Frette Italian sheets, Select Comfort beds, minibar, in-room safe
Room service – dining
Frette Italian sheets, Select Comfort beds, minibar, in-room safe

Overview of Hotel Sorriso

Hotel Sorriso

4.0 star property
4-star hotel in Lucera with restaurant and bar/lounge

8.2/10 Very good

37 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
Map
Viale Raffaello Sanzio, Lucera, FG, 71036
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Fitness centre
  • 24-hour room service
  • 24-hour business centre
  • Business centre
  • Airport shuttle
  • Area shuttle
  • Train station pick-up service
  • Terrace
  • Garden
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Lucera
  • University of Foggia - 17 min drive
  • Gargano National Park - 40 min drive
  • Gargano Promontory - 36 min drive

Getting around

  • Foggia (FOG-Gino Lisa) - 22 min drive
  • Naples International Airport (NAP) - 143 min drive
  • Lucera Station - 9 min walk
  • Foggia (FOI-Foggia Rail Station) - 24 min drive
  • Foggia Station - 24 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

About this property

Hotel Sorriso

A great choice for a stay in Lucera, Hotel Sorriso features a rooftop terrace and offers an airport shuttle (available 24 hours) for EUR 180 per vehicle. Guests can visit the fitness centre for a workout or grab a bite to eat at "Il Giglio" Restaurant, which serves local cuisine and is open for breakfast and dinner. A bar/lounge, a terrace and a garden are other highlights at this upmarket hotel.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:30 PM until 9:00 PM
  • Express check-in/out
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:00 AM - 9:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay for free (dogs and cats only)
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Taking the kids

  • Children stay free
  • Children's menu

Working away

  • 24-hour business centre
  • Meeting room
  • Conference space (1292 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Fitness centre

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages spoken

  • English
  • Italian

Room amenities

Be entertained

  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Frette Italian sheets
  • Selected Comfort mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

"Il Giglio" Restaurant – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 180 per vehicle (roundtrip)
  • Train station pick-up service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property accepts major credit cards.

Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Sorriso Lucera
Sorriso Lucera
Hotel Sorriso Hotel
Hotel Sorriso Lucera
Hotel Sorriso Hotel Lucera

Frequently asked questions

Overall score and ratings

8.2

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

10.0/10

Amenities

7.9/10

Property conditions & facilities

10.0/10

Eco-friendliness

8/10 Very good

Sorriso means smile - but here not so much!
Sorriso means smile, but our stay didn't really leave us smiling. We were disappointed in the dated condition of the room furnishings, the location and surrounding area, the lack of hospitality of the staff, and the overall depressing experience. We wish we could have found a place in Foggia, but it was all booked up.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

We enjoyed the walk near town center but we were disappointed that no restaurants were open for dinner.
Verified Expedia guest review

8/10 Very good

Hotel with some history
We booked this on the day thru Expedia, from the car as we were travelling. Reviews looked ok and we were happy with it on arrival. Appears to be in a rundown area but can't complain about the rooms. Breakfast was great. Wifi constantly dropped in and out & our friends couldn't connect at all until they went to ground floor. Lucera itself was a surprise package - we walked into town and were delighted with what we found. The central piazza was alive and although we missed the main Aug 15th celebrations, there was still lots happening. We all loved it!
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Great hotel...lovely food
Rooms a bit tired but thats the only negative i have! Staff friendly...food was excellent...very surprised! Lovely lounge area on my floor outside room. very happy for price. highly recommend
Verified Hotels.com guest review

8/10 Very good

Excellent breakfast
We stayed at the Hotel Sorriso for two nights, the first being a Sunday when the restaurant was closed. The hotel is located out of the centre of Lucera, and an uphill walk is required to reach the town's sights. Both the town and the area surrounding the hotel were noticeable for the prevalence of litter and dog muck. The Hotel Sorriso appeared to be the only available accommodation in Lucera. The staff were very friendly and helpful, and we had an excellent meal on our second night, and the breakfasts were excellent. We had a problem with the room not being serviced on one of the days and the staff were most apologetic and insisted that we had a bottle of wine as compensation.
Verified Hotels.com guest review

6/10 Good

Small town hotel
This is an old hotel in a small Italian town in Puglia. The room was decent size the bathroom was actually very nice and front desk staff were either very friendly or indifferent depending on who's there. It was about a 10 minute walk to the center of the town of Lucera. The breakfast was sparse but not that different from the typical European breakfast.
Verified Expedia guest review

10/10 Exceptional

Largest room for five we've ever stayed in
This room was large enough for five people and five suitcases to stay in comfortably. Staff were friendly and helpful. The room was clean and comfortable.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

Not there long enough to make a fair eva
Closest place to stay while visiting relatives in Troia, 10 miles away.
Verified Orbitz guest review