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Hotel Servigroup Castilla

Photo gallery for Hotel Servigroup Castilla

Front of property
Outdoor pool
Outdoor pool
View from room
In-room safe, desk, free WiFi, bed sheets

Overview of Hotel Servigroup Castilla

UNESCO Sustainable Travel Pledge

Hotel Servigroup Castilla

4.0 star property
4-star hotel in Benidorm with restaurant and bar/lounge

8.8/10 Fabulous

86 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
C/ Jaén, 3, Benidorm, Alicante, 03503

Room options

About this area

Getting around

  • Alicante (ALC-Alicante Intl.) - 38 min drive
  • La Vila Joiosa Tram Station - 24 min drive
  • Benidorm Tram Station - 23 min walk

Restaurants

  • Wooky Hollow 2 - 2 min walk
  • Mesón El Segoviano - 2 min walk
  • Restaurante Casa Toni - 2 min walk
  • Dave's Chippy - 3 min walk
  • Ibrox Bar - 4 min walk

About this property

Hotel Servigroup Castilla

Located in the entertainment district, Hotel Servigroup Castilla is a great choice for a stay in Benidorm. After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a sauna, a steam room and a snack bar/deli. Fellow travellers love the helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 132 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from noon until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 10 per day)
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Sauna
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

This property is closed from 20 November 2022 to 27 April 2023 (dates subject to change).

Parking

  • Self-parking costs EUR 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>On-site parties or group events are strictly prohibited.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts major credit cards, debit cards and cash.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p><p>A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.</p> <p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.</p>

Also known as

Hotel Servigroup Castilla
Hotel Servigroup Castilla Benidorm
Servigroup Castilla
Servigroup Castilla Benidorm
Hotel Castilla Benidorm
Servigroup Castilla Hotel Benidorm
Servigroup Castilla Benidorm
Hotel Servigroup Castilla Hotel
Hotel Servigroup Castilla Benidorm
Hotel Servigroup Castilla Hotel Benidorm

Frequently asked questions

Is Hotel Servigroup Castilla currently open?
This property is closed from 20 November 2022 to 27 April 2023 (dates subject to change).
What are the cleanliness and hygiene measures currently in place at Hotel Servigroup Castilla?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Servigroup Castilla?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Servigroup Castilla?
Yes. Self-parking costs EUR 10 per day.
What are the check-in and check-out times at Hotel Servigroup Castilla?
You can check in from noon - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Hotel Servigroup Castilla?
No, this hotel doesn't have a casino, but Casino Mediterraneo Benidorm (17-min walk) is nearby.
What is there to do at Hotel Servigroup Castilla and nearby?
Hotel Servigroup Castilla has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Hotel Servigroup Castilla?
Yes, there's an on-site restaurant that offers international cuisine. Nearby restaurants include Dave's Chippy (3-min walk), Ibrox Bar (4-min walk) and Casa de Oro (4-min walk).
Does Hotel Servigroup Castilla have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Servigroup Castilla like?
Hotel Servigroup Castilla is a short 19-minute walk from Poniente Beach and 10 minutes' walk from Benidorm Airsoft.

Reviews

8.8

Fabulous

9.5/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.7/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Overall excellent accomodation. Well run hotel.
Robert, 7-night trip
Verified Expedia guest review

10/10 Exceptional

t, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel calypso
Wasnt in castilla was closed u put me in calypso was brilliant loved the place
Ian, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Me and my partner was well looked after by friendly staff in all areas of the hotel. Made us feel like old friends to them. Food was amazing rooms were spotless. Defo coming back
7-night trip
Verified Expedia guest review

10/10 Exceptional

Another enjoyable stay.
This was our second stay at the Castilla and we will definitely be coming back for third stay... the room was immaculate and cleaned to a high standard every day. the food is very nice and fresh and hot with plenty of choice, and all the staff throughout the hotel are very friendly and helpful.
Paul, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

watch out for frount deask manger she not very
everything was good but because i book with u and not them i missed out on the welcome pack so dont know why thay treat gusts not the same bad bad bad we all pay the same price also one girl on frount deask very rude a lot of bulding going on next door no lie in
6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hotel would love to return. So friendly/ excellent food & room& good balcony..
Mrs. Jean, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, would definitely reccomend.
Couldn't fault this hotel. Most of the staff were very friendly and helpful, the room was immaculately clean and the food was pleasant and mostly hot and fresh.
Paul, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

great hotel short walk to beach, near all the hot spots. [not to close] for it to be a problem with noise , clean clean clean. and food is fab
10-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel very good service and top food
eugene, 2-night trip
Verified Hotels.com guest review