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1 room, 2 adults

Pension Excellence

4-starHotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Alser Strasse 21ViennaVienna1080Austria

4-star pension with bar/lounge, near Vienna State Opera
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here


Great location
Fantastic service
Quite clean
Food could be better
39See all 39 reviews
From 93 reviewsTripAdvisor Traveller Rating

Pension Excellence

from £69
  • Single Room
  • Double Room
  • Triple Room
  • Standard Apartment, 1 Bedroom, Kitchen
  • Economy Double Room
  • Executive Apartment, 1 King Bed with Sofa bed, Kitchen

At a glance

Key facts

Hotel size

  • This hotel has 26 rooms
  • This hotel is arranged over 1 floor


  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Self parking (limited) *

Other information

  • Smoke-free property
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Bar/lounge
Things to do
  • Health club
  • Steam room
  • Sauna
Working away
  • Computer station
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Number of buildings/towers -
  • Built in
  • Lift

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Pension Excellence’s small print

Also known as

  • Pension Excellence Vienna
  • Pension Excellence
  • Excellence Vienna
  • Excellence Hotel Vienna
  • Excellence Hotel Vienna


Guests must contact this hotel in advance to reserve onsite parking. Please contact the property using the information on the reservation confirmation received after booking.

Parties and events are allowed on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Bicycle storage
  • Business centre/computer access
  • Internet access (may be limited)
  • In-room safe
  • In-room safe and safe insurance
  • Concierge/Valet service
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self-parking costs EUR 15 per day

Rollaway beds are available for EUR 15.0 per night

Buffet breakfast is offered for an extra charge of EUR 9 per person (approximately)

Cribs/Infant beds are available for EUR 15.0 per night

Airport shuttle service is offered for an extra charge of EUR 56 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

What’s around Pension Excellence


  • In Josefstadt
  • Vienna State Opera (28-minute walk)
  • Burgtheater (15-minute walk)
  • Austrian Parliament Building (17-minute walk)
  • Museum of Natural History (19-minute walk)
  • Leopold Museum (22-minute walk)
  • Hofburg Imperial Palace (22-minute walk)
  • Museum of Art History (23-minute walk)

Getting around

  • Vienna (VIE-Vienna Intl.) 25-min drive
  • Vienna Franz-Josefs-Station 23-min walk
  • Vienna West Station 11-min drive
  • Vienna Wien Mitten Station 12-min drive
  • Alser Road U-Bahn 10-min walk
  • Rathaus U-Bahn 11-min walk
  • Schottentor U-Bahn 13-min walk
  • Self parking (surcharge)
  • Limited parking
  • Airport shuttle (surcharge)

Recent reviews

Good 7.6 From 39 reviews

Pension Excellence
The Hotel was ok and close to city center. I was thinking it would be a positive experience - until checkout - the person was saying i had 2 kids and should pay up for the breakfast. Thankfully i had the printout and showed them - i booked with 2 kids and Breakfast Included - in the email. Finally the guy agreed. Anyways - be careful when you book
A Traveller, gb1 night family trip
Pension Excellence
A Lovely Weekend in Vienna
Maybe one of the best places I have seen Vienna what a lovely City, if you get a chance then put this place to the top of your list. The hotel was just right for me, I had my stay on a BB single room stay, one of the owners was more than helpful in helping me find my way around the city I look forward to staying there again soon.
Shaun, gb3 night trip
Pension Excellence
Great place... Comfortable
Great staff. Comfortable. Watch out for step in middle of room. Suggest check-in staff alert guests verbally.
Jeffrey, us2 night trip
Pension Excellence
Do not recommend
Stayed there one night. Standard room not so clean but satisfied . Put our kids to sleep and when turned light on we saw bedbug on a pillow!!!!took another pillow and under was 2 more bedbags!!! Service changed our room and next room was clean even bathroom was cleaner. Anyway we could not sleep well after!!!
Ksenia, us1 night family trip
Pension Excellence
Very Good8.0
convenient and clean hotel
The nice staff helped me and my friend upgrade the room, and checked the heating before we check-in. It's a bit noisy outside since there is near tram station and crossroads.
A Traveller, as5 night business trip

See all reviews

Pension Excellence

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