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GPRO Valparaiso Palace & Spa

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Minibar, in-room safe, desk, iron/ironing board
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Minibar, in-room safe, desk, iron/ironing board
Royal Suite | Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Overview of GPRO Valparaiso Palace & Spa

VIP Access
UNESCO Sustainable Travel Pledge

GPRO Valparaiso Palace & Spa

5.0 star property
Mountain hotel with spa, near Port of Palma de Mallorca

8.8/10 Fabulous

500 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is £174
Price available on 16/4/2023
Map
C/ Francisco Vidal Sureda, 23, Palma de Mallorca, Mallorca, 7015

Guests rated this location 7.7/10 - Good

Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Rooftop terrace
  • Breakfast available
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Spa tub
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Port of Palma de Mallorca - 11 min walk
  • Cala Mayor Beach - 23 min walk
  • Paseo Maritime - 1 min drive
  • Cathedral of Santa Maria of Palma - 10 min drive
  • Puerto Portals Marina - 17 min drive
  • Plaza Espana - 17 min drive
  • Palma Nova Beach - 15 min drive
  • Playa de Palma - 12 min drive
  • Katmandu Park - 19 min drive
  • El Arenal Beach - 17 min drive

Getting around

  • Palma de Mallorca (PMI) - 27 min drive
  • Marratxi Pont d Inca Station - 11 min drive
  • Marratxi Poligon Station - 13 min drive
  • Es Caülls Station - 13 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Estación Marítima 2 - 14 min walk
  • Tony Roma's - 10 min walk
  • La Parada del Mar - 18 min walk
  • Diablito - 10 min walk
  • McDonald's - 10 min walk
Map

About this property

GPRO Valparaiso Palace & Spa

Putting you within a 10-minute drive of Port of Palma de Mallorca, GPRO Valparaiso Palace & Spa features a rooftop terrace, and offers an airport shuttle (available 24 hours) for EUR 132 per vehicle. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with hot stone massages, body wraps or facials. Other highlights at this luxurious hotel include 2 outdoor pools, an indoor pool and a poolside bar. Fellow travellers love the pool and helpful staff.

Languages

Catalan, English, French, German, Italian, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global), COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 174 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • Free uncovered on-site self-parking
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle within 150 meters*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Pilates classes
  • Yoga classes
  • Shopping
  • Beach nearby
  • Golfing nearby

Working away

  • Business centre
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Bike hire
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1974
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • 2 outdoor pools
  • An indoor pool
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • No plastic drinking straws

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Languages

  • Catalan
  • English
  • French
  • German
  • Italian
  • Polish
  • Spanish

Room amenities

Be entertained

  • 32-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

HSPA has 12 treatment rooms. Services include hot stone massages, sports massages, Swedish massages and facials. The spa is equipped with a mud bath, a sauna, a spa tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night, up to 9 nights and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 28 per person
  • Airport shuttle service is offered for an extra charge of EUR 132 per vehicle (roundtrip)
  • Local area shuttle service is offered for an extra charge
  • Spa access is available for an extra charge of EUR 15 per day

Renovations and closures

The following facilities or services will be unavailable from July 24 2023 to July 31 2023 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Hot tub

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Safe Travels (WTTC - Global)
  • COVID-19 Guidelines (CDC)
  • COVID-19 Guidelines (WHO)

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts major credit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>
Children under 16 years old have limited access to the spa area.

Also known as

Grupotel Valparaiso Palace
Grupotel Valparaiso Palace Hotel Palma de Mallorca
Grupotel Valparaiso Palace Palma de Mallorca
GPRO Valparaiso Palace Hotel Palma de Mallorca
GPRO Valparaiso Palace Hotel
GPRO Valparaiso Palace Palma de Mallorca
GPRO Valparaiso Palace
GPRO Valparaiso Palace & SPA Palma De Mallorca, Majorca
GPRO Valparaiso Palace & Spa Hotel
GPRO Valparaiso Palace & Spa Palma de Mallorca
GPRO Valparaiso Palace & Spa Hotel Palma de Mallorca

Frequently asked questions

Does GPRO Valparaiso Palace & Spa offer free cancellation for a full refund?
Yes, GPRO Valparaiso Palace & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at GPRO Valparaiso Palace & Spa?
As of 30 Mar 2023, prices found for a 1-night stay for 2 adults at GPRO Valparaiso Palace & Spa on 16 Apr 2023 start from £174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at GPRO Valparaiso Palace & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at GPRO Valparaiso Palace & Spa?
Yes, there are 2 outdoor pools and an indoor pool.
Are pets allowed at GPRO Valparaiso Palace & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at GPRO Valparaiso Palace & Spa?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by GPRO Valparaiso Palace & Spa?
Yes, an airport shuttle is available. The charge is EUR 132 per vehicle roundtrip.
What are the check-in and check-out times at GPRO Valparaiso Palace & Spa?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at GPRO Valparaiso Palace & Spa?
No, this hotel doesn't have a casino, but Mallorca Casino (9-min walk) is nearby.
What is there to do at GPRO Valparaiso Palace & Spa and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes pilates and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. GPRO Valparaiso Palace & Spa also has 2 bars, an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near GPRO Valparaiso Palace & Spa?
Yes, there are 2 on-site restaurants, featuring Mediterranean cuisine.
Does GPRO Valparaiso Palace & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around GPRO Valparaiso Palace & Spa like?
GPRO Valparaiso Palace & Spa is a short 11-minute walk from Port of Palma de Mallorca and 6 minutes' walk from Paseo Maritime. Travellers say that this hotel is in a good location.

Reviews

8.8

Fabulous

9.1/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Poor

Stay elsewhere
This hotel is outdated and uncomfortable. The beds were very uncomfortable and the air conditioning does not work. I think there was some mold that gave me allergies (I realized this when digging through reviews others had). Breakfast is served very late (later than advertised) and the dinner at the hotel is awful. Mallorca is a fabulous island and we plan to return and stay at another hotel. The staff are trying and this seems to be an issue with management and overall upkeep. The spa services are separate from the hotel itself and are great. I would recommend staying elsewhere and trying HSpa
Erica, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous Stay
We have just returned from a fabulous 11 night stay at The Valpraiso Hotel & Spa Our room ( with fabulous views over Palma bay) was well decorated and very clean & all the staff so helpful, polite & friendly .. the large hotel reception was beautifully decorated for Christmas. We really enjoyed breakfast each morning with a fantastic display and choice for every taste .. with hot options cooked to order with smiling welcoming staff each morning The Bistro has an extensive menu choice and we really enjoyed everything we ordered.. ( delicious !!) The only down side was a slight occasional drain smell in the bathroom and some area's in the pool area would benifit from some maintenance.
Heather, 11-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice & friendly
We had a great time staying three nights at this hotel. The spa is awesome! Staff is very friendly and polite, they try to give you a good service. I was amazed by their robot Raimon delivering food as room service; so cool! Will stay again definitely and suggest to others, thank you!
Tatyana, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Francesca, 6-night trip
Verified Expedia guest review

8/10 Very good

Good place to stay to tour Palma
Nice large hotel. Pools are great with plenty of very comfy loungers. Our aircon didn’t work so we needed to swop rooms which was a bit of a pain but dealt with swiftly. The hotel is a long walk from the main harbour so a car or taxis required. Best to book taxis in advance with reception then it’s no issue. Rooms comfortable enough with a great view of the harbour. Overall a perfectly fine hotel but felt a bit soulless.
Adam, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gareth, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Rachel, 3-night trip
Verified Expedia guest review

6/10 Good

I think is way over price for just 2 pool and its not close to the see as the picture depict
Jermaine, 3-night romance trip
Verified Expedia guest review

6/10 Good

Beautiful island, mediocre hotel
Bad location. No restaurants, cafes or services within walking distance. Need a car for everything. Taxis are difficult to get. Waiting time for taxis can be 10 minutes to 30 minutes. No electric adabtors for international visitors. More of a 3-4 stars. Serious need for renovation. Swimming pools are dirty. Furthermore, they are filled with salt water. Friendly staff though. Tried their best to help but limited staff number and not a lot of resources.
5-night family trip
Verified Hotels.com guest review