Choose dates to view prices

Grand Hotel Villa Castagnola

Photo gallery for Grand Hotel Villa Castagnola

Aerial view
Sun-loungers, beach umbrellas, beach towels
Indoor pool, pool loungers
Indoor pool, pool loungers
Superior Double Room | Terrace/patio

Overview of Grand Hotel Villa Castagnola

Grand Hotel Villa Castagnola

5.0 star property
5-star beach hotel with spa, near Lake Lugano

9.4/10 Exceptional

258 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
The price is £397
Price available on 10/3/2023
Map
Viale Castagnola 31, Lugano, TI, 6906

Room options

About this area

What's nearby

  • Heart of Lugano
  • Lake Lugano - 1 min drive
  • Villa del Balbianello - 69 min drive

Getting around

  • Lugano (LUG-Agno) - 10 min drive
  • Malpensa International Airport (MXP) - 69 min drive
  • Melide Station - 9 min drive
  • Lugano Station - 27 min walk
  • Lugano (QDL-Lugano Rail Station) - 28 min walk
  • Lugano Funicular Station - 25 min walk

Restaurants

  • Lanchetta - 5 min walk
  • Pane e Zucchero - 5 min walk
  • Bistro Ararat - 6 min walk
  • Da-Franco-Pizzeria-Ristorante-Lugano - 9 min walk
  • La Bettola - 13 min walk

About this property

Grand Hotel Villa Castagnola

At Grand Hotel Villa Castagnola, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger. The indoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and manicures and pedicures. Le Relais, one of 3 restaurants, serves Mediterranean cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include a poolside bar, a fitness centre and an outdoor tennis court. Fellow travellers say great things about the helpful staff and overall property condition.

Languages

Dutch, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 74 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet access in rooms

Parking

  • Secured uncovered on-site self-parking (CHF 15 per day; includes in/out privileges)
  • Secured covered on-site valet parking (CHF 25 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • On-site garage

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Shopping

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (4864 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • Built in 1880
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Wheelchairs available on site
  • Step-free path to entrance

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • DVD player
  • 42-inch flat-screen TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Children's dressing gowns and children's slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Deck or patio

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices)) and free wired Internet
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Local maps

Special features

Spa

Clarins Wellness Corner has 2 treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Dining

Le Relais – This restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).
Ristorante Arté al Lago – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open selected days.
La Rucola – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 1.70 per person, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CHF 120 per night

Parking

  • Uncovered self-parking costs CHF 15 per day with in/out privileges
  • Covered valet parking costs CHF 25 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 13 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Intertek Cristal (third-party expert - Global).

Policies

<p>In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 September until 31 May.</p><p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Noise-free guestrooms cannot be guaranteed.</p><p>Long-term renters welcome. </p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts major credit cards, debit cards, mobile payments and cash.</p> <p>Mobile payment options include: Apple Pay and TWINT.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Grand Hotel Castagnola
Grand Hotel Villa Castagnola
Grand Hotel Villa Castagnola au Lac
Grand Hotel Villa Castagnola au Lac Lugano
Grand Villa Castagnola au Lac
Grand Villa Castagnola au Lac Lugano
Villa au Lac
Villa Castagnola
Villa Castagnola au Lac
Villa Castagnola Hotel
Grand Hotel Villa Castagnola Lugano
Grand Villa Castagnola Lugano
Grand Villa Castagnola
Grand Hotel Lugano
Grand Villa Castagnola Lugano
Grand Hotel Villa Castagnola Hotel
Grand Hotel Villa Castagnola Lugano
Grand Hotel Villa Castagnola Hotel Lugano

Frequently asked questions

Does Grand Hotel Villa Castagnola offer free cancellation for a full refund?
Yes, Grand Hotel Villa Castagnola does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hotel Villa Castagnola?
As of 8 Feb 2023, prices found for a 1-night stay for 2 adults at Grand Hotel Villa Castagnola on 10 Mar 2023 start from £397, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hotel Villa Castagnola?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Grand Hotel Villa Castagnola?
Yes, there's an indoor pool.
Are pets allowed at Grand Hotel Villa Castagnola?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Hotel Villa Castagnola?
Yes. Self-parking costs CHF 15 per day. Valet parking costs CHF 25 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Grand Hotel Villa Castagnola?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Grand Hotel Villa Castagnola?
No, this hotel doesn't have a casino, but Casinò di Campione (26-min drive) is nearby.
What is there to do at Grand Hotel Villa Castagnola and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grand Hotel Villa Castagnola also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Grand Hotel Villa Castagnola?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Mediterranean cuisine and garden views. Nearby restaurants include Lanchetta (5-min walk), Pane e Zucchero (5-min walk) and Bistro Ararat (6-min walk).
Does Grand Hotel Villa Castagnola have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around Grand Hotel Villa Castagnola like?
Grand Hotel Villa Castagnola is a short 10-minute drive from Lugano (LUG-Agno) and 3 minutes' walk from Lake Lugano. Travellers say that the hotel is in a great location.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.5/10

Staff & service

8.5/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Amar, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Staff were amazing
Fahad, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

An absolutely beautiful hotel with an amazing view. Staff was excellent!!
Kathleen, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Cleanlines
Mrs., 5-night trip
Verified Expedia guest review

10/10 Exceptional

Jai, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luxury, calmness, friendliness, good food
fred, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Roger, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jeff, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel
Kostiantyn, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Thomas, 2-night trip with friends
Verified Hotels.com guest review