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All properties in Medina, Al Madinah Province, Saudi Arabia

Pullman Zamzam Madina

Luxury hotel with 4 restaurants, near Al Haram

  • Free WiFi
From
£47

Image gallery

  • Deluxe Suite, Multiple Beds, City View - Guest Room
  • Deluxe Suite, Multiple Beds, City View - Guest Room
  • Living Area
  • Executive Suite, Multiple Beds, City View - Living Room
  • Deluxe Suite, Multiple Beds, City View - Guest Room
Deluxe Suite, Multiple Beds, City View - Guest Room. Image 1 of 64.
1 / 64Deluxe Suite, Multiple Beds, City View - Guest Room
Amr Bin Al Gmoh Street, Medina, 41499, Saudi Arabia
8.2.Very good.
  • To be honest with the travelers, the location was very good, but the staff was not…

    May 24, 2021

  • This hotel is older but the rooms are large and the service is really good. Housekeeping…

    May 4, 2021

See all 333 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Walkable
Convenient
Quiet
Shopping
  • Parking available
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 835 smoke-free guestrooms
  • Daily housekeeping
  • 4 restaurants
  • Breakfast available
  • Self parking
  • 24-hour business centre

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Medina City Center
  • Al Haram - 3-minute walk
  • Prophet's Mosque - 6-minute walk
  • Baqi Cemetery - 7-minute walk
  • Quba Mosque - 41-minute walk
  • Uhud Battle Field - 2.8 mi / 4.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed, View
  • Superior Room, 1 King Bed, City View
  • Classic Room, 1 King Bed, View
  • Executive Suite, Multiple Beds, City View
  • Executive Suite, Multiple Beds, View
  • Deluxe Suite, Multiple Beds, City View
  • Junior Suite, 1 King Bed, View
  • Junior Suite, 1 King Bed, View
  • Junior Suite, 1 King Bed, City View
  • Deluxe Room, 2 Single Beds, View
  • Superior Room, 2 Single Beds, City View
  • Classic Room, 2 Single Beds, View
  • Classic Room, 3 Single Beds, View
  • Superior Room, 3 Single Beds, City View

Location

Amr Bin Al Gmoh Street, Medina, 41499, Saudi Arabia
  • In Medina City Center
  • Al Haram - 3-minute walk
  • Prophet's Mosque - 6-minute walk

What’s around

Landmarks

  • In Medina City Center
  • Al Haram - 3-minute walk
  • Prophet's Mosque - 6-minute walk
  • Baqi Cemetery - 7-minute walk
  • Quba Mosque - 41-minute walk
  • Uhud Battle Field - 2.8 mi / 4.5 km
  • Graves of Hamza - 2.8 mi / 4.6 km
  • Al Noor Mall - 3 mi / 4.8 km
  • Qiblatain Mosque - 3.1 mi / 5 km
  • Islamic University of Madinah - 5.8 mi / 9.3 km
  • Mount Uhud - 5.8 mi / 9.3 km

Getting around

  • Medina (MED-Prince Mohammad Bin Abdulaziz) 21-min drive
  • Madinah Station 10-min drive

At a glance

Hotel size

  • This hotel has 835 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Couples wishing to share a room must provide proof of marriage

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (SAR 120 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built – 2015
  • Lift
  • Fireplace in lobby

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • Arabic
  • English
  • French
  • German
  • Hindi
  • Urdu

In the room

Home comforts

  • Air conditioning

Sleep well

  • Pillow menu
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The Horizon – This buffet restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Reservations are required.

Al Mandara – This buffet restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open 24 hours. Reservations are required. Open daily.

Acacia – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Al-Sukkaria – This café specialises in international cuisine.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Pullman Zamzam Madina Hotel Medina
  • Pullman Zamzam Madina Medina
  • Pullman Zamzam Madina Hotel Medina
  • Pullman Zamzam Madina Hotel
  • Pullman Zamzam Madina Medina
  • Pullman Zamzam Madina
  • Pullman Zamzam Madina Al Madinah/Medina
  • Pullman Zamzam Madina Hotel
  • Pullman Zamzam Madina Medina
  • Pullman Zamzam Madina Hotel Medina
  • Pullman Zamzam Madina Hotel

Optional extras

Early check-in can be arranged for an extra charge

Self-parking costs SAR 120 per day

Rollaway beds are available for SAR 150.0 per night

Buffet breakfast is offered for an extra charge of SAR 75 for adults and SAR 37.5 for children (approximately)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Pullman Zamzam Madina does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs SAR 120 per day.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in starting at 4 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in is available.
  • Yes, there are 4 on-site restaurants, featuring international cuisine. Nearby restaurants include Hardee's (11-min walk), Islamabad Restaurant (13-min walk) and Restaurant Arabesque (13-min walk).
8.2.Very good.
  • 2.0.Poor

    Act of God

    I naturally rate my experience with Pullman Zamzam Madinah & Hotels.com as being very terrible. I had made a non-refundable booking for 11 -14 Nov., 2020, but i asked to be allowed to postpone the booking cos the Saudi Authorities refused Entry Visas due to Covid-19 - that was a classic case of an Act of God! That clearly shows that they do not care about their customers but rather money!

    Hakim, 3 night trip with friends, Nov 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Arrived at the hotel but our room was not ready told it would be four hours.

    Shakel, 3 night family trip, Feb 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice location

    I stay first time this hotel with family. Very nice staff and service. Socially Ibrahim floor supervisor was very helpful. I highly recommend this hotel as very close to Haram.

    Ghulam, 6 night family trip, Feb 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good hotel

    Pullman zamzam is an excellent hotel, its very clean and everything is of a 5*standard. However, to use the lift you require your room-card (which was a bit of a pain). We were travelling witb our children and mum and we were put in to 2 different floors, so to get to each other was hard. Other than the lift the hotel is amazing and very close to proohet's(peace be upon him) Rawza.

    Jakeya Dil Shad, 4 night family trip, Feb 13, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    The property is nice. Dirty carpet in the room Not impressed at all

    1 night romance trip, Jan 31, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The location was perfect - right next to gate 1 of Masjid An-Nabawi. There is a Starbucks at the bottom of the hotel and you can easily book a taxi or Uber from the hotel - prices are very cheap if using Uber - about 1-2 GBP to get to some of the shops. The staff were very friendly and helpful. Overall a very comfortable and pleasing stay. Would I recommed this hotel? Yes I would.

    RafIqul, 5 night family trip, Jan 27, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing stay

    Amazing experience Allowed us to do an early check in Very close to the mosque Loved our stay here

    3 night trip with friends, Jan 23, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Not a 5 star, more like a 2 or 3 star hotel. The wallpaper joins were peeling off, bed was not that comfy, light switches were weird (one night table lamp would not turn on if other was turned off etc.), and finishing details were very used. Don't mind staying because staff were aaaammmazing!!! Overall good stay.

    2 night romance trip, Jan 20, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The hotel itself is amazing. Service is spot on. But in terms of convenience , it’s not recommended for women. As the women entrance gate to the grand mosque is gate 25 and 29, so from the hotel it’s about 10 - 15 minutes walk to the women’s gate. For men however it’s perfectly convenient

    Komal, 3 night family trip, Jan 19, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We thoroughly enjoyed our stay at Pullman Zamzam and would definitely return. The rooms were very spacious, clean and well presented, the service was excellent, and the rooms were a very good price. I would highly recommend the hotel to anyone considering a stay in Madinah near the Haram.

    Imran, 2 night family trip, Jan 17, 2020

    Verified Hotels.com guest review

See all 333 reviews