In the heart of Madina, Pullman Zamzam Madina offers a tranquil retreat. Enjoy international cuisine at one of four on-site restaurants or relax with a coffee in the lobby near the cozy fireplace. With free in-room WiFi, limo service, and helpful multilingual staff, this luxury hotel has left guests raving about its breakfast and location.
Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive
Madinah Station - 14 min drive
Restaurants
Albaik البيك - 9 min walk
بارنز - واجهة قباء - 9 min walk
كباب محمود | Mahmood Kebab - 1 min walk
Al Rawdah Restaurant - 4 min walk
Islamabad Restaurant | مطعم إسلام أباد - 5 min walk
About this property
Pullman Zamzam Madina
Pullman Zamzam Madina offers a great location, putting you within a short 10-minute walk of Prophet's Mosque. For a bite to eat, guests can visit The Horizon, one of 4 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. The helpful staff and breakfast get great marks from fellow travellers.
At a glance
DONE
Hotel size
835 rooms
Arranged over 10 floors
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Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Express check-in available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Couples wishing to share a room must provide proof of marriage
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Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site parking only available on request
On-site self-parking (SAR 70 per day; includes in/out privileges)
On-site parking is limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
4 restaurants
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Children's menu
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Built in 2015
Safe-deposit box at front desk
Fireplace in reception
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Reception hall
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning
Electric kettle
Slippers
Sleep well
Pillow menu
Soundproofed rooms
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping (surcharge)
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
The Horizon – This buffet restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Reservations are required.
Al Mandara – This buffet restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open 24 hours. Reservations are required. Open daily.
Acacia – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Al-Sukkaria – This café specialises in international cuisine.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately SAR 86 for adults and SAR 43 for children
Early check-in can be arranged for an extra charge of 100 per cent of room rate (subject to availability)
Housekeeping is offered for an extra charge
Children & extra beds
Rollaway beds are available for SAR 150.0 per night
Parking
Self-parking costs SAR 70 per day with in/out privileges
Guests must contact this property in advance to reserve on-site parking
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10001808
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah
Frequently asked questions
Does Pullman Zamzam Madina offer free cancellation for a full refund?
Yes, Pullman Zamzam Madina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pullman Zamzam Madina?
Sorry, pets aren't allowed.
Is parking offered on site at Pullman Zamzam Madina?
Yes. Self-parking costs SAR 70 per day. Parking spaces may be limited.
What are the check-in and check-out times at Pullman Zamzam Madina?
Check-in start time: 4:00 PM; check-in end time: 11:00 PM. There's a 100% charge for early check-in (subject to availability). Check-out time is noon. Express check-in is available.
Are there restaurants at or near Pullman Zamzam Madina?
Yes, there are 4 on-site restaurants, featuring international cuisine.
What's the area around Pullman Zamzam Madina like?
Pullman Zamzam Madina is in Madinah City Center, a short 6-minute walk from Prophet's Mosque and 6 minutes' walk from The Green Dome. Travellers love the hotel's prime location.
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Reviews
Pullman Zamzam Madina Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.0
Amenities
8.8
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was well-organized with a good variety of options, catering to different tastes, and service was prompt. (57 reviews)
High-speed internet was consistently great throughout the property. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Breakfast
Food
Lobby
View
Amenities
Room service
Walking
Reviews
Verified
10/10 Exceptional
13 Apr 2026
Location , clean and spacious room
Faisal
Faisal, 2-night trip
Verified
10/10 Exceptional
2 Apr 2026
Really good stay, close to haram, Cleaners are very good always asking if you need anything
SUHAIB
SUHAIB, 6-night trip
Verified
10/10 Exceptional
22 Mar 2026
Location and view from the room
Erum
Erum, 1-night trip
Verified
10/10 Exceptional
5 Feb 2026
Clean room, convenient location, helpful staff.
shamsuddin
shamsuddin, 3-night trip
Verified
10/10 Exceptional
24 Jan 2026
Excellent nt hotel great staff and great location very clean
Shamraz
Shamraz, 7-night trip
Verified
10/10 Exceptional
8 Mar 2026
The best, convenient, comfortable…!
MAMADOU BOYE
MAMADOU BOYE, 2-night trip
Verified
10/10 Exceptional
14 Mar 2026
Clean good staff
Ekram
Ekram, 2-night trip
Verified
10/10 Exceptional
9 Apr 2026
The staff helped my father get a wheelchair for my uncle. Thank you!
Mohammed
Mohammed, 8-night trip
Verified
10/10 Exceptional
20 Jan 2026
Nice location
Rashida
Rashida, 1-night trip
Verified
10/10 Exceptional
26 Jan 2026
The room was spotless and staff was very courteous
Al
Al, 2-night trip
Verified
8/10 Very good
16 Dec 2025
Clean rooms, staff was great
Fahd
Fahd, 3-night trip
Verified
8/10 Very good
9 Jan 2026
Very good location
Marwa
Marwa, 5-night trip
Verified
10/10 Exceptional
6 Dec 2025
Clean room, very nice staff and location is good.
Abbas
Abbas, 1-night trip
Verified
10/10 Exceptional
1 Jan 2026
Room was spotless, fantastic staff
Shuhal
Shuhal, 4-night trip
Verified
10/10 Exceptional
7 Jan 2026
Very clean and nice staff
Muhammad
Muhammad, 3-night trip
Verified
8/10 Very good
4 Apr 2026
I had a pleasant and comfortable stay overall. The room was clean, well-maintained, and had all the basic amenities needed for a relaxing visit. Housekeeping did a good job keeping everything tidy, which made a big difference.
The staff were friendly and helpful throughout my stay. From check-in to check-out, they were responsive and willing to assist with any questions or requests, which created a welcoming atmosphere.
Overall, a reliable and comfortable place to stay. I would consider coming back, especially for the good service and cleanliness.
ZAKIR HUSSAIN
ZAKIR HUSSAIN, 3-night trip
Verified
10/10 Exceptional
17 Dec 2025
Very friendly and courteous staff
Clean room with outstanding housekeeping service
Excellent breakfast
Great location
Waqas
Waqas, 3-night trip
Verified
10/10 Exceptional
8 Mar 2026
Close to masjid nabawi and roza Mubarak
New shopping center just down the road
Gul
Gul, 3-night trip
Verified
10/10 Exceptional
23 Jan 2026
Very good service and amazing staff
Muhammad
Muhammad, 3-night trip
Verified
10/10 Exceptional
4 Feb 2026
Very convenient location, not crowded like the other side
Nadeem
Nadeem, 4-night trip
Verified
8/10 Very good
18 Jan 2026
Housekeeping was amazing and staff were very helpful and prompt.
Tala
Tala, 3-night trip
Verified
10/10 Exceptional
29 Dec 2025
Amazing location and walkable to the prophet’s mosque. The staff were also friendly and ensured we had everything during our stay.
Saad
Saad, 3-night trip
Verified
10/10 Exceptional
3 Jan 2026
Amazing staff and great services
Mohamed
Mohamed, 2-night trip
Verified
10/10 Exceptional
8 Dec 2025
Very clean environment, excellent staff, great buffet.
Syed
Syed, 3-night trip
Verified
10/10 Exceptional
25 Jan 2026
Great hotel on the foitsteps of the mosque..
I recently had the pleasure of staying at this hotel, and the experience was exceptional. If you are visiting for spiritual reasons or simply want to be in the heart of the city’s culture, the location is unbeatable.