Palazzo Alabardieri

The hotel is situated in the heart of the quaint area of Naples. It's surrounded by nice restaurants and shops so you're not short of places to shop and eat at. The staff are polite and the breakfast was varied and tasty. My only criticism was that the room I booked (twin Superior) had no view and the window was small hence the room was quite dark even when it was sunny outside.

An OK just about 4 star hotel let down by poor service and management. Great location and excellent communal lounge areas. Adequate decently decorated rooms but don’t accept the ground floor rooms which have no natural light at all. We had four rooms: two ground floor rooms we changed after one night and two second floor rooms. Working in none of them: the lighting card, the air con/ heating and the showers blowing hot and cold at all times of day. The hotel knows about all these issues but chooses not to address them. This is 1990s European hotel management. Standards have gone up. Staff attitude variable - the chambermaid delightful and keeps a very clean room, one or two of the front desk staff helpful, the rest uninterested to unhelpful. Breakfast mostly horrid: cheap and nasty fruit juice (in Italy!), stale cereals, only the fruit (cut and whole) and the bread fresh. Yes, Italy is not big on breakfast spreads but, again, standards have gone up, and this hotel is still stuck twenty years ago. If you get a good price, stay but not otherwise. It’s not worth it.

Great hotel, clean room with all the amenities. No restaurant but lots of lovely places to eat nearby. Good buffet breakfast.

The hotel is one of the better areas of Naples near to shops and eating places. Our room was smallish but enough space for our short stay. Tea and coffee making facilities in the room would have been welcomed. The continental breakfast was not to our personal liking.

A charming building full of character. The hotel is located in a very good spot at the bottom end of the old town and surrounded by many good restaurants. The staff are English speaking and are very friendly, helpful and welcoming