Skip to main content.
All properties in Key West, Florida, United States of America
1 room, 2 adults

The Palms Hotel

3-star3 stars
820 White St, Key West, FL, 33040, United States of America

Victorian guesthouse with outdoor pool, near Duval Street
  • Free continental breakfast, free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here
Great pool
Fantastic service
Great location
More comfort would be nice

The Palms Hotel

from £266
  • Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom
  • Ash Cottage Suite
  • Cottage Suite 138
  • Deluxe Room, 1 King Bed
  • Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)
  • Bi-level Attic Suite
  • Petite Room
  • Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom
  • Semi-private Room with COMMUNAL Bathroom
  • Standard Room, 1 King Bed, Non Smoking, Private Bathroom

What’s around The Palms Hotel


  • In Key West Historic District
  • Duval Street (11-minute walk)
  • South Beach (19-minute walk)
  • Southernmost Point (22-minute walk)
  • Mallory Square (26-minute walk)
  • Smathers Beach (30-minute walk)
  • Ernest Hemingway Home and Museum (14-minute walk)
  • Higgs Beach (18-minute walk)

Getting around

  • Key West, FL (EYW-Key West Intl.) 6-min drive

At a glance

Key facts


  • 32 rooms
  • Arranged over 2 floors

Check-in and check-out

  • Check-in time 3 PM-10 PM
  • Check-out time is 11 AM
The front desk is open daily from 8 AM - 10 PM.
If you are planning to arrive after 9:30 PM, please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 50 lb)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

  • Free self parking (limited)

Payment types at the property

* See small print for additional details or extra charges

At the property

Food and drink
  • Free continental breakfast daily
  • Barbecue grills
  • Microwave in a common area
Things to do
  • Bicycle rentals on site
  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Windsurfing nearby
Working away
  • Computer station
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 4
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Picnic area
Languages Spoken
  • English
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Freshen up
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Fridge
  • Daily housekeeping
  • In-room safe

Special features


On Site

  • Bicycle rentals on site


  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Windsurfing nearby

The Palms Hotel’s small print

Also known as

  • Palms Hotel Key West
  • Palms Key West
  • Palms Hotel Key West
  • The Palms Hotel- Key West Hotel Key West
  • The Palms Hotel Key West
  • The Palms Hotel Guesthouse
  • The Palms Hotel Guesthouse Key West


Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February and 16 April

  • Resort fee: USD 10.00 per accommodation, per night

Resort fee inclusions:

  • Breakfast
  • Beach towels
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Pets are allowed for an extra charge of USD 35 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very good 8.2 From 270 reviews

Exceptional 10.0
Great find
Really nice place. Friendly helpful front desk. Found parking outside. Good clean comfy room. Great breakfast in the poolside area with hot and cold options. 10-15 mins walk from Duval St. Didn't use the pool but it looked nice.
Bobby, gb1 night trip
Exceptional 10.0
February visit
The Palms Hotel was super cute and comfortable. The room and bathroom were clean, functional and well decorated. I would definitely stay there again.
Tara, us2 night trip
Exceptional 10.0
Nice trip
Good location, fair pricing, nice pool and good continental breakfast.
Bruce, us2 night trip with friends
Good 6.0
Advertised as a dog friendly hotel. We had to downsize our room from a mid size room to a smaller room downstairs because we were told that the dog's nails on the floor would disturb the lower guests. The thumping of the little kids feet above us was much louder than our dog's nails would have been. . Tried to get rate lowered because room was so small that you had to bend backwards to avoid the tv which was on the wall at end of bed, but was told that rooms were rated on size of bed, not size of room. Tried to get a larger room downstairs but was told we'd have to wait until 1pm to find out if one was available but had plans for that time of the day. Was asked how our stay was on checkout and I mentioned that the kids feet thumping on the floor was much louder than the dog's nails would have been and was told "Well, that's Key West." Also thought that the extra $80 for the dog for the three days we stayed was a bit much. The room was nice enough but too small and no heat, which would have been nice since the first night was cold. $1042 was a little steep for a three night's stay being seven blocks off Duval. Will definitely look for a different place to stay next time.
kevin, us3 night trip
Exceptional 10.0
Clean and quiet
The Palms Hotel is an older building with narrow stairs to the 2nd floor. It has a balcony with some padded chairs to sit outside and visit. Also a swing on the 1st floor. Very cozy and clean.
Larry, us2 night trip

The Palms Hotel

Is the description of this property not correct? Tell us