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All properties in Key West, Florida, United States of America

The Palms Hotel

3-star3 stars
820 White St, Key West, FL, 33040, United States of America

Victorian guesthouse with outdoor pool, near Duval Street
  • Free continental breakfast, free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 702 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Pool
Great pool
Service
Fantastic service
Location
Great location
Breakfast
Tasty breakfast

The Palms Hotel

from £105
  • Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom
  • Ash Cottage Suite
  • Cottage Suite 138
  • Deluxe Room, 1 King Bed
  • Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)
  • Bi-level Attic Suite
  • Petite Room
  • Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom
  • Semi-private Room with COMMUNAL Bathroom
  • Standard Room, 1 King Bed, Non Smoking, Private Bathroom

What’s around The Palms Hotel

Landmarks

  • In Key West Historic District
  • Duval Street (11-minute walk)
  • Ernest Hemingway Home and Museum (14-minute walk)
  • South Beach (19-minute walk)
  • Southernmost Point (22-minute walk)
  • Audubon House and Tropical Gardens (23-minute walk)
  • Mallory Square (26-minute walk)
  • Smathers Beach (30-minute walk)

Getting around

  • Key West, FL (EYW-Key West Intl.) 6-min drive

At a glance

Key facts

Size

  • 32 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-10 PM
  • Check-out time is 11 AM
The front desk is open daily from 8 AM - 10 PM.
If you are planning to arrive after 9:30 PM, please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 50 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

  • Free self parking (limited)

Payment types at the property

* See small print for additional details or extra charges

At the property

Food and drink
  • Free continental breakfast daily
  • Barbecue grills
  • Microwave in a common area
Things to do
  • Bicycle rentals on site
  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Windsurfing nearby
Working away
  • Computer station
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 4
  • Safe-deposit box at front desk
  • Designated smoking areas

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Freshen up
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Fridge
More
  • Daily housekeeping

Special features

Recreation

On Site

  • Bicycle rentals on site

Nearby

  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Windsurfing nearby

The Palms Hotel’s small print

Also known as

  • Palms Hotel Key West
  • Palms Key West
  • Palms Hotel Key West
  • The Palms Hotel- Key West Hotel Key West

Policies

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 10.00 per accommodation, per night

Resort fee inclusions:

  • Breakfast
  • Beach towels
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Refundable deposits

    Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 02 and 16 04

Optional extras

Pets are allowed for an extra charge of USD 35 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.0 From 195 reviews

Good 6.0
Needs improvement
Front desk not yet open for checking out at 8:20 AM, pool bar closes around 3PM, much too early, advertise free parking but it's very limited, mostly on street if you can find a spot. Not a bad place, but expected a little better.
charles, us1 night romance trip
Exceptional 10.0
Quaint place!
Perfect room, just close enough to everything but still quite.
Lori, us1 night romance trip
Poor 2.0
THE GOID REVIEWS ARE LIES!
DON’T STAY HERE!!! This is not a hotel!!!! This is a bunch of shabby houses connected by sketchy ramps! I booked two rooms and left 3 hours after checking in! The rooms are small, dirty, smell, and lack any privacy, which is further eroded by the extreme number of cameras the manager uses to spy on the guests from the office! I should’ve known when the man In front of me was complaining but I stayed hopeful! They only care about getting your money, it your comfort or experience! I took videos of the dripping A/C window units, 8x6 room, unit door, which was a bedroom door with a big window, rickety staircase(no elevators) and mazes between dirty facilities but it wouldn’t let me upload it!
us1 night family trip
Good 6.0
stay at Palms
Kateryna, usFamily trip
Exceptional 10.0
Somewhat of a hidden gem!
Great rooms, good price also. About a 10 to 15 minute walk to Duval Street. Definitely a safe area. Pool was nice. Breakfast was good too. Overall we really enjoyed it and will return again!
Diane, usRomance trip

The Palms Hotel

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