Guests
All properties in Bilbao, Basque Country, Spain

Hotel Bilbao Jardines

No-frills hotel in Bilbao

  • Free WiFi

Property renovations and closures

  • This property is closed from February 1 2021 to September 30 2021 (dates subject to change).

Image gallery

  • Beach
  • Beach
  • Living Area
  • Single Room - Bathroom
  • Beach
Beach. Image 1 of 30.
1 / 30Beach
C/ Jardines 9, Bilbao, 48005, Vizcaya, Spain
8.0.Very good.
  • Great location. Friendly staff. Good for breakfast

    Jun 12, 2019

  • Very central to the old city and surrounding areas and very easy to get about Could do…

    May 1, 2019

See all 75 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Dining options
Convenient
Safe
Shopping

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities
    • Free WiFi
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 32 smoke-free guestrooms
    • Daily housekeeping
    • Breakfast available
    • Coffee shop/café
    • Free use of bicycles
    • Area shuttle

    For families

    • Cots/infant beds (surcharge)
    • Rollaway/extra beds (surcharge)
    • Private bathroom
    • Free toiletries
    • Daily housekeeping
    • Hair dryer

    What’s around

    • In Bilbao Old Town
    • Arriaga Theater - 2-minute walk
    • Santiago Cathedral - 2-minute walk
    • Church of Santos Juanes - 3-minute walk
    • Plaza Miguel de Unamuno - 3-minute walk
    • Plaza Nueva - 3-minute walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Single Room
    • Double Room
    • Triple Room
    • Family Room

    What’s around

    Landmarks

    • In Bilbao Old Town
    • Arriaga Theater - 2-minute walk
    • Santiago Cathedral - 2-minute walk
    • Church of Santos Juanes - 3-minute walk
    • Plaza Miguel de Unamuno - 3-minute walk
    • Plaza Nueva - 3-minute walk
    • Galeria Da Vinci - 3-minute walk
    • Museum of Archaeology Bizkaya - 3-minute walk
    • San Nicolas Church - 3-minute walk
    • Bilborock - 3-minute walk
    • Ribera Market - 4-minute walk

    Getting around

    • Bilbao (BIO) 14-min drive
    • Vitoria (VIT) 39-min drive
    • Bilbao (YJI-Bilbao-Abando Train Station) 6-min walk
    • Bilbao-Abando Station 7-min walk
    • Bilbao Zabalburu Station 10-min walk
    • Arriga Tram Stop 2-min walk
    • Casco Viejo Station 3-min walk
    • Ribera Tram Stop 4-min walk
    • Area shuttle (surcharge)
    map
    See on map
    C/ Jardines 9, Bilbao, 48005, Vizcaya, Spain

    At a glance

    Hotel size

    • This hotel has 32 rooms
    • This hotel is arranged over 5 floors

    Arriving/leaving

    • Check-in time 1:00 PM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets not allowed

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Off-site parking nearby (EUR 16 per day)

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Continental breakfast daily (surcharge)
    • Coffee shop/café

    Things to do

    • Free bicycles on site

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers: 1
    • Lift
    • Safe-deposit box at front desk

    Accessibility

    • Accessible bathroom
    • In-room accessibility

    Languages Spoken

    • English
    • French
    • German
    • Italian
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • MP3 docking station

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe

    Fees & policies

    Optional extras

    • Continental breakfast is offered for an extra charge of EUR 5.5 for adults and EUR 3.5 for children (approximately)
    • Local area shuttle service is offered for an extra charge

    Children & extra bedsPay at property

    • Cots/infant beds are available for EUR 10.0 per day
    • Rollaway beds are available for EUR 18.0 per day

    ParkingPay at property

    • Parking is available nearby and costs EUR 16 per day

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

    Contactless checkout is available.

    This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

    Policies

    Guests can rest easy knowing that there's a smoke detector on site.

    This property accepts major credit cards, Visa, Mastercard and American Express. Cash is not accepted.

    This property is licensed under an applicable law.Property registration number HBI01180

    Also known as

    • Hotel Bilbao Jardines
    • Hotel Bilbao Jardines Hotel
    • Hotel Bilbao Jardines Bilbao
    • Hotel Bilbao Jardines Hotel Bilbao
    • Bilbao Jardines
    • Hotel Bilbao Jardines Hotel
    • Hotel Bilbao Jardines Bilbao
    • Hotel Bilbao Jardines Hotel Bilbao

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hotel Bilbao Jardines does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
    • This property is closed from 1 February 2021 to 30 September 2021 (dates subject to change). The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
      • Fitness facilities
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Sorry, pets aren't allowed.
    • You can check in from 1:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
    • Yes. Nearby restaurants include Restaurante La Deliciosa (3-min walk), El Txoko Berria (4-min walk) and Kiosko (4-min walk).
    • No, this hotel doesn't have a casino, but Gran Casino Bilbao (11-min walk) is nearby.
    • Have fun during the warmer months with activities such as cycling.
    8.0.Very good.
    • 8.0.Very good

      Great location! Near to the best tourist sites in Bilbao.

      Mark, 2 night trip, Dec 11, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Nada a dizer, staff impecável. Limpeza excecional.

      2 night family trip, Nov 28, 2019

      Verified Expedia guest review

    • 6.0.Good

      Perfect location in old town. VERY small shower in the room. I’m a small person and had a very difficult time in there, especially with the lack of any space to store soap and shampoo. The hallway lights are on motion detection, so it’s a little off putting to open the door and look out into a pitch dark hallway. Staff was lovely.

      Billy, 2 night trip, Aug 14, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Good location, clean, basic, but had what was needed.

      2 night trip, Aug 13, 2019

      Verified Expedia guest review

    • 6.0.Good

      The shower was too small. Otherwise the proprty was basic but very clean and the staff were very helpful

      1 night family trip, Aug 10, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Firstly, this was a spacious lovely hotel I’d stay in again when I return. It was nestled into the heart of the old town- a walkable pedestrian only area from 11pm onward. This means that you can’t pull up in a car to the door to unload your luggage as we found out quite accidentally when we tried to drive through the pedestrian zone. Parking is not far and you can unload at the entrance of the Calle Jardines which is a 2 minute walk away. There was a real bathtub! Great for baby and they had a lovely cot made up for her when we arrived as I had asked! Shopping is right outside the door as well as fantastic restaurants and cafes. There is a lovely park 5 minutes away and we could walk to the Guggenheim- which was the purpose of our pilgrimage. My only negative is that the breakfast was underwhelming and lacked options. It was not worth 7euro.

      1 night family trip, Jul 30, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Good budget hotel

      This is a very convenient budget hotel , in the center of the old town , with easy accessibility of major museums and sites in Bilbao , not fancy but serve it’s purpose honorably. The staff is very friendly and helpful , although they need to have more people on staff . I do recommend this hotel fir a short stay .

      Hector, 2 night trip, Jul 17, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very nice little hotel and very nice location. Newly remodeled bathroom and clean sheets. Overall very clean and very close to shopping and cafes. They were very attentive as I traveled with my family.

      Eliezer, 1 night family trip, Jul 10, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      I think this a great location in old town. I was very pleased with my stay there.

      S, 3 night trip, Jul 6, 2019

      Verified Expedia guest review

    • 2.0.Poor

      SAFETY ISSUE!!!! STAY AWAY

      We arrived to a room with PUBIC HAIR in the shower and had used soap. We got changed to a different room that smelled like urine. The walls had black stains that could have been mold. Very noisy from other guests and outside talk, walls are thin. Had sleepless nights due to this. Worst part of the stay was after 2 nights, the room key stopped working and our room could not be SECURED! We had to wait until a locksmith came to fix the problem as there is only one person at the front desk at a time. I never write reviews but this was a terrible experience. I have stayed in Bilbao many times before in other hotels that included breakfast, had better service and cleanliness. We weren't allowed a late check out therefore we had to wait in the reception desk for 3 hours and it's not that comfortable. The one positive thing I can add is that the gentlemen with glasses at the front desk is extremely nice and tried to help us as much as he could. If you don't care if your things get stolen, or if you get an infection, or being able to rest - then choose this place. Other than that, I wouldn't recommend this to anyone.

      2 night family trip, Jun 9, 2019

      Verified Hotels.com guest review

    See all 75 reviews