Swan's Cay

Photo gallery for Swan's Cay

Primary image
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Swan's Cay

Swan's Cay

2.5 star property
Bocas del Toro hotel with outdoor pool and restaurant

7.2/10 Good

80 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is £69
Price available on 9/10/2022
Map
Calle Tercera, Bocas del Toro, Bocas del Toro
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Room service
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children's pool
  • Full-sized fridge/freezer
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping

Room options

About this area

Getting around

  • Bocas del Toro (BOC-Bocas del Toro Intl.) - 1 min drive
  • Airport shuttle (surcharge)

About this property

Swan's Cay

Hotel in a rural location
Consider a stay at Swan's Cay and take advantage of a round-trip airport shuttle, a terrace and a bar. The on-site restaurant, The Coconut, features American cuisine. Free in-room WiFi and a business centre are available to all guests.
Other perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Full breakfast (surcharge), laundry services and a 24-hour front desk
  • Smoke-free property, luggage storage and a lift
Room features
All guest rooms at Swan's Cay boast perks, such as premium bedding and Laptop workspace, as well as amenities, such as complimentary wireless Internet access and air conditioning.
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • 32-inch LED TVs with cable channels
  • Full-sized fridge/freezers, daily housekeeping and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 49 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM until 9 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service

Travelling with children

  • Children's pool

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry service
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized fridge/freezer

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

The Coconut – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of PAB 8.45 for adults and PAB 8.45 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts major credit cards, debit cards and cash.

Also known as

Swan's Cay
Swan's Cay Bocas del Toro
Swan's Cay Hotel
Swan's Cay Hotel Bocas del Toro
Swan's Cay Hotel
Swan's Cay Bocas del Toro
Swan's Cay Hotel Bocas del Toro

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Swan's Cay?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at Swan's Cay?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at Swan's Cay on 9 Oct 2022 start from £69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Swan's Cay?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Swan's Cay?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Swan's Cay?
Yes, there's free self parking.
Is an airport shuttle service offered by Swan's Cay?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Swan's Cay?
You can check in from 3 PM - 9 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Swan's Cay and nearby?
Swan's Cay has an outdoor pool and a picnic area.
Are there restaurants at or near Swan's Cay?
Yes, The Coconut offers American cuisine. The dining venue will be unavailable from 1 July 2021 to 1 September 2022 (dates subject to change). Nearby restaurants include Alberto‘s Pizzeria (3-min walk), Café del mar (4-min walk) and Bocas Blended (4-min walk).
What's the area around Swan's Cay like?
Swan's Cay is a short 1-minute drive from Bocas del Toro (BOC-Bocas del Toro Intl.) and 5 minutes' walk from Bocas del Toro Ferry Terminal.

Overall score and ratings

7.2

Good

7.8/10

Cleanliness

7.3/10

Staff & service

7.2/10

Amenities

7.1/10

Property conditions & facilities

6.2/10

Eco-friendliness

10/10 Exceptional

great location close to everything at isla colon but at the same time quiet no loud bars or restaurant next to this hotel which is a problem in bocas. Swans cay quiet and peaceful. the Hotel has a pool that not many hotel in bocas has one. they also have a nice sushi restaurant. great place i will be back soon
Gerardo, 4-night romance trip
Verified Expedia guest review

6/10 Good

Smelly bathrooms, not clean. Chinese staff not trained for hospitality. But the bathrooms truly a mess.
Mario, 1-night family trip
Verified Expedia guest review

8/10 Very good

David, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Not impressed
They mixed up the rooms. Then gave me a different room but not like my previous, offered an upgrade for $95. The Hotel was under maintenance and smelled like straight paint. No room service the whole stay. Needless to say we will not be staying there anytime soon
Mirtha, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Not Impressed
They mixed up the rooms. Then gave me a different room but not like my previous, offered an upgrade for $95. The Hotel was under maintenance and smelled like straight paint. No room service the whole stay. Needless to say we will not be staying there anytime soon
Mirtha, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wry clean and cozy hotel
1-night business trip
Verified Expedia guest review

8/10 Very good

Great for the price and location.
Service is excellent. They allow for luggage storage and shower use after you check out. My room had a couple dead bugs in it but was otherwise clean.
Melissa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Great location. One of the few places in Bocas with a pool. Nice to have refrig in room. Great bathroom.
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

4/10 Fair

Ok, until the last night
In general, this hotel is one of the better hotels in Bocas, however Bocas has a lot of bad hotels. The good - the hotel is centrally located, hot water, and good English skills. Also, the front desk staff was ok, especially the young lady working there, as she helped me out a few times. The bad - wifi was somewhat unreliable, the bed was so hard is was difficult to sleep on, I was given a paper wrist ban and told I needed to wear it to access the hotel at night (for 3 days), and then on my last night there was a serious roach problem. So bad they were getting into bed with me. That was too much.
Verified Hotels.com guest review