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1 room, 2 adults

Chester Hotel Victoria

2-star2 stars
27-29 Longmoore Street, Victoria, Westminster, London, England, SW1V 1JQ, United Kingdom

Georgian hotel within walking distance of Apollo Victoria Theatre
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 491 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Service
Service is adequate
Room
Room needs to be improved
Cleanliness
Could use a good cleaning
Breakfast
Breakfast can be improved

Chester Hotel Victoria

from £44
  • Single Room, Ensuite
  • Double Room, Ensuite
  • Twin Room, Ensuite
  • Family Quadruple Room, Ensuite
  • Triple Room, Ensuite
  • Superior Double Room, 1 Double Bed, Refrigerator
  • 2 Bedroom Apartment Annex building
  • Deluxe Apartment, 1 Bedroom, Non Smoking, City View
  • Apartment, 3 Bedrooms
  • Small budget Single box size room, no windows, no AC, shared bathroom and WC

What’s around Chester Hotel Victoria

Landmarks

  • In London City Centre
  • Apollo Victoria Theatre (5-minute walk)
  • Victoria Palace Theatre (7-minute walk)
  • Buckingham Palace (16-minute walk)
  • Tate Britain (17-minute walk)
  • Westminster Abbey (18-minute walk)
  • Sloane Square (18-minute walk)
  • St. James Park (19-minute walk)

Getting around

  • London (LHR-Heathrow) 39-min drive
  • London (LCY-London City) 40-min drive
  • London (LGW-Gatwick) 81-min drive
  • London Victoria Rail Station 7-min walk
  • Vauxhall Station 19-min walk
  • Battersea Park Station 29-min walk
  • Victoria Underground Station 6-min walk
  • Pimlico Underground Station 9-min walk
  • St. James's Park Underground Station 12-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 20 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-4 AM
  • Check-out time is 11:00 AM
  • Express check-in
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built – 1900
  • Designated smoking areas (fines apply)
  • Television in common areas
Languages Spoken
  • Arabic
  • English
  • Hindi
  • Italian
  • Romanian
  • Spanish
  • Urdu

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
Things to enjoy
  • Individually decorated
Freshen up
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Netflix
Stay connected
  • Free WiFi
More
  • Daily housekeeping

Chester Hotel Victoria’s small print

Also known as

  • Chester Hotel Victoria
  • Chester Hotel Victoria Hotel
  • Chester Hotel Victoria London
  • Chester Hotel Victoria Hotel London
  • Chester Victoria
  • Chester Hotel Victoria Hotel
  • Chester Hotel Victoria London
  • Chester Hotel Victoria Hotel London
  • Chester Victoria

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Credit card charges are subject to an extra charge

TV service is available for an extra charge

Airport shuttle service is offered for an extra charge of GBP 25 per person (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

5.8 From 232 reviews

Poor 2.0
Mould-infested/dirty, rude, false ads - why risk?
No respect or care for guests once paid in full. Hotel is old, mould-infested causing breathing health problems, no air-conditioning and rude staff who refuses to provide amenities clearly stated on the booking, next to noisy pub, no sound-insulation. We booked a double room and were eventually given single room instead and the owner refuses multiple times to apologies nor refund because the "single room cost the same as the double room". We (2 people) booked for a double room with Netflix for 4 nights in June because the interiors of the rooms looked modern. We were given a room in the lower level. The entire level had a damp foul smell. The bathroom ceiling was speckled in mould, ventilating fan not working and covered in dust. Room had no fans and window was (illegally) blocked from the outside. Request for staff to inspect the room was refused by staff who was rude & indifferent, insisting we had to wait till the morning. Also room had no Netflix despite clearly written. Staff said "not my fault" and continued to watch cricket online. Next day we were told to find our own hotel elsewhere or stay in another room (single room) while "the owner who was on holiday" sought alternatives. This was a lie as we were never told of any other alternatives. After we left, they formally refused any refund because they consider the replacement single room was "same value" to the double room booked. Hotel now reported for breach of heath safety and consumers rights regulations.
Felix, auRomance trip
Poor 2.0
Never stay here!
I will never return to this hotel. They say that the rooms are double occupancy, but the bed was far too small for 2 people, particularly since the room was more like a coat closet then a room. The room is so small the bed is pushed against the wall so one person has to crawl over the other to even get out of bed. The window was extremely old and cold air poured in. On top of the room being terrible they gave us no warning that they would be renovating the place while we were there. The floors outside the room were completely ripped up, there were holes in all the walls and you couldn't touch anything without being covered in drywall dust. In addition the only way to the rooms was an extremely narrow staircase. We were backpacking and it was almost impossible to walk up and down the stairs without hitting the wall. When we got there the wall said wet pain, and when we left the next morning it said wet mud. Worst hotel I have ever stayed at. The shower was the only good thing of the entire place. PS, notice the photos they post show only half the bed so you don't realize how tiny the space it.
Dawn marie, ca1 night romance trip
Very good 8.0
Close, comfortable, clean
Just what I wanted for a one-night stay near Victoria Station in London - close proximity to the train station, easy to find, good choices for eating and shopping nearby, clean and comfortable. My room was on an upper floor, and with no lift, as with many small London hotels, front desk staff offered and carried one piece of luggage for me. My room was small, but what I signed up for, so no surprise. At the front of the building with a window over a quiet street, it had everything I needed, with good internet service, TV service, a small sink, small heater (which I didn't need to use), and a small place to hang some clothing. I shared a bath, which I was aware of and which went well. Property is undergoing improvements, which are obvious. A sign gave encouragement that a breakfast area might be forthcoming, but conversations with front desk staff indicated that they had determined the building too small to accommodate such an area. However, there are many interesting dining places in close proximity for a light breakfast and coffee or a more complete meal. I enjoyed my stay here and would stay again, although I wonder about the shared bath facilities when the property was fully occupied, which it wasn't on the night of my stay.
us1 night trip
Poor 2.0
Stay away!!!
The worst hotel experience Upon arrival the clerk at the reception made us wait for him to finish his sms'ing and afterwards he gave us the key to a room litterally in the reception. The room was dirty and very small. The hotel.com discribtion says 9 m2, which is a lie. I have afterwards checked other websites for this hotel and e.g. booking.com discribs the same room as 6 m2, which is more likely. The room was dirty and we had to discuss with the clerk for several minuttes before he agreed to change the sheets of our bed, because in his opinion we should expect this standard from a hotel with their prices' (90 euro pr. night). If we wanted a cleaner room, he could give us one for 20 GBP extra per night. We left the hotel and went out for some hours. coming back the smell in the room was a smell from hell of humidity and as if something got wet and died in there. The new clerk informed us that the hotel had been hit by a big flood and the carpets were not changed, but have been left to dry. After a 45 min discussion he changed our room to a room on the 2nd floor. That room was still very small and two weekend bags couldnt fit in it, but at least it had no smell.... I wouldnt stay there again!!!
Sally, dkRomance trip
Poor 2.0
HOTEL DESAGRADABLE Y NO RECOMENDABLE
Ha sido una experiencia frustante, Primero porque no te quieren hablar en español segundo. por la habitación tan sucia que me dieron, había mucha humedad y olía fatal, en cuanto al baño no tiene un lugar para dejar ropa y demás, la habitación muy pequeña aun así para una persona, la cama estaba sucia, las sabanas olían mal y estaban manchadas, parecía que nunca las habían lavado, el armario viejo y sucio.. NO LO RECOMIENDO NUNCA ni de gratis me quedaría en este hotel, he viajado muchas veces y este ha sido el peor de todos al mismo nivel de precio... UN ASCO TOTAL, NO HAY PALABRAS It has been a frustrating experience, first because they don't want to speak to you in Spanish second. because of the dirty room they gave me, there was a lot of humidity and it smelled terrible, as for the bathroom, it doesn't have a place to leave clothes, the room was still very small for one person, the bed was dirty, the sheets smelled bad and were stained, it looked like they had never been washed, an old and dirty closet .. I DO NOT RECOMMEND EVER I would not stay at this hotel for free, I have traveled many times and this has been the worst of all at the same price level ...
Maria de los Angeles, es1 night trip

Chester Hotel Victoria

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