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Grand Hotel Flora

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Outdoor pool
Superior Double Room, Sea View | Minibar, in-room safe, desk, soundproofing
Superior Double Room, Sea View | View from room
Superior Double Room, Sea View | Minibar, in-room safe, desk, soundproofing
Basic Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Overview of Grand Hotel Flora

Grand Hotel Flora

4.0 star property
4-star hotel in Sorrento with outdoor pool and restaurant

7.2/10 Good

92 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
Map
Corso Italia 248, Sorrento, NA, 80067

Room options

About this area

What's nearby

  • Heart of Sorrento
  • Corso Italia - 1 min drive
  • Piazza Tasso - 2 min drive
  • Sorrento Marina - 2 min drive
  • Pompeii Archaeological Park - 50 min drive
  • Amalfi Beach - 80 min drive
  • Amalfi Cathedral - 83 min drive
  • Marina Grande - 77 min drive
  • Mount Vesuvius - 60 min drive

Getting around

  • Naples International Airport (NAP) - 53 min drive
  • Salerno (QSR-Costa d'Amalfi) - 86 min drive
  • Sorrento Station - 7 min walk
  • Sant'Agnello Station - 15 min walk
  • S. Agnello - 15 min walk

Restaurants

  • Pizzeria da Franco - 4 min walk
  • Ristorante Pizzeria Tasso - 10 min walk
  • Bar Ercolano - 10 min walk
  • Ristorante Museo Caruso - 11 min walk
  • Ristorante Zi’ntonio - 11 min walk

About this property

Grand Hotel Flora

When visiting Sorrento, Grand Hotel Flora is a great choice to consider. You can splash around at the outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This upmarket hotel also features a poolside bar, a snack bar/deli and a garden. The nice bathrooms and restaurant get good marks from fellow travellers.

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 130 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:30 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets stay for free

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • On-site self-parking (EUR 18 per day)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool

Accessibility

  • Lift

Languages

  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

Renovations and closures

The property is closed between 15 November and 04 March.

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self-parking costs EUR 18 per day
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

Policies

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Grand Flora Hotel
Grand Flora Sorrento
Grand Hotel Flora
Grand Hotel Flora Sorrento
Hotel Flora Grand
Hotel Grand Flora
Grand Flora
Hotel Flora Sorrento
Grand Hotel Flora Hotel
Grand Hotel Flora Sorrento
Grand Hotel Flora Hotel Sorrento

Frequently asked questions

Is Grand Hotel Flora currently open?
The property is closed between 15 November and 04 March.
Does Grand Hotel Flora offer free cancellation for a full refund?
Yes, Grand Hotel Flora does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hotel Flora?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hotel Flora?
Yes, there's an outdoor pool.
Are pets allowed at Grand Hotel Flora?
Yes, pets stay free.
Is parking offered on site at Grand Hotel Flora?
Yes. Self-parking costs EUR 18 per day.
What are the check-in and check-out times at Grand Hotel Flora?
You can check in from 2:30 PM - midnight. Check-out time is noon.
What is there to do at Grand Hotel Flora and nearby?
Grand Hotel Flora has an outdoor pool and a garden.
Are there restaurants at or near Grand Hotel Flora?
Yes, there's an on-site restaurant. Nearby restaurants include Pizzeria da Franco (4-min walk), Ristorante Pizzeria Tasso (10-min walk) and Bar Ercolano (10-min walk).
What's the area around Grand Hotel Flora like?
Grand Hotel Flora is in the heart of Sorrento, a short 7-minute walk from Sorrento Station and 9 minutes' walk from Sorrento Marina.

Overall score and ratings

7.2

Good

7.7/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

8/10 Very good

Martin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Traffic noise at night was troubling for sleeping
Hasanul, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location good for railway station and all amenities in town. Very helpful friendly staff. Our bedrooms looked a bit tired but there were some refurbishments underway in the main communal areas.
Margaret, 4-night family trip
Verified Expedia guest review

8/10 Very good

the location was excellent , 5 minutes walking distance from the train station and 10 from Piazza Tasso the pool was cleaned every night and was bright and clean the hotel is old and could do with renovation to modernize it which would make it a better hotel , we were given the wrong room when we arrived and after arguing with the reception they eventually agreed to move us the next morning , the room we moved into had an excellent sea and pool view as ordered but they need to update them, the electric sockets did not comply with the European socket ?? and we had to buy adaptors for this hotel was very clean though the bar was quiet and not much atmosphere and after 7pm it was empty , they should look at this to make a better atmosphere Breakfast was not bad but could be better
ciaran, 10-night romance trip
Verified Expedia guest review

2/10 Poor

So we booked here due to this being the only hotel left on Sorrento with rooms £3000 for 5 days you would expect a little more than what we got ! My children in a different room on a different floor ! They are 4 7 and 12 !!! Really ! Rooms are dated and dirty the bathroom was mouldy with blown wood from the damp around the doors. This wasn’t the worst thing about the place. Maid tried to get in 8.50am into our rooms!!! Woke my children up ! Night staff rude Criss was aggressive and intimidated us to leave. Not a nice experience when you are in a foreign country with children. We left after 1 night they charged us for the whole stay even tho we told them How unhappy we was ! The pool area dangerous my youngest cut his arm on rusty nail ! Avoid this hotel absolutely shocking if give it a 1star ! We are in Sorrento for a family wedding. And this had really upset me on what should be a happy weekend away. Stole my sons sunglasses from his room when we asked they said nothing was in there when we know what we left ! Please avoid this place as it’s horrrific
Jemma, 5-night family trip
Verified Expedia guest review

6/10 Good

I truly wanted to bash this prosperity, but there were some pleasantries that are not deserving of a bashing. The bar/pool team were awesome, very attentive and professional. The pool itself was immaculate. Not over chlorinated. The breakfast was delicious. Wide variety to choose from. Breakfast staff was also very friendly. The balcony view was so beautiful. Location is top notch as well. The hotel has not been grand since 1984. It’s like visiting your grand parents that haven’t remodeled or updated their home since the 70s. The AC is controlled at the front desk (which I’ll address in my grievances paragraph next). Beds are dated as well. Furniture is weathered and torn. Baseboards and door frames peeling off. Outside of hotel’s control, but wouldn’t recommend the 4th floor. You can hear the chairs scrapping the floor from breakfast. Now to the grievances, the night guest service agent is pathetic. He lacks professionalism and has the problem solving capabilities of my 2 year old. Internet went out. He tells me that I’m not the first to tell him if the problem, so I asked what he was going to do to address it; he called the manager. He doesn’t answer the phone, argues with you about turning the air down in the room (27 degrees is acceptable for his standard). Overall incompetent. Spent all 5 nights sleeping in our underwear on top of the sheets. Loved Sorrento, would recommend staying elsewhere.
Delani, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Hermann, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Michael, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Raul, 4-night trip
Verified Hotels.com guest review