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All properties in Shenzhen, Guangdong, China

The Ritz-Carlton, Shenzhen

Luxury hotel with full-service spa, connected to the convention centre, near Coco Park

  • Free WiFi and free parking
From
£153

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Exterior
  • Exterior
  • Pool
  • Executive Suite, 1 Bedroom, Non Smoking, City View - In-Room Dining
  • Exterior
Exterior. Image 1 of 91.
1 / 91Exterior
116 Fuhua San Road, Shenzhen, 518048, Guangdong, China
9.4.Exceptional.
  • We are spending 3 nights every 2 months or so just to experience a level of service that…

    Apr 6, 2021

  • I told the concerige We took my mom to shenzhen to celebrate Mother's Day. They are…

    May 10, 2019

See all 178 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Shopping
Dining options
Transport options
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 280 guestrooms
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 spa tubs
  • Nightclub

For families

  • Free cots/infant beds
  • Supervised childcare/activities (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

What’s around

  • In Futian
  • Coco Park - 4-min walk
  • Shenzhen Convention and Exhibition Center - 15-min walk
  • Shenzhen Lianhuashan Park - 22-min walk
  • Splendid China Folk Village - 4.8 mi / 7.7 km
  • Window of the World - 6.2 mi / 10 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed, Non Smoking (Deluxe)
  • Deluxe Room, 1 King Bed, Non Smoking, City View
  • Premier Suite, 1 Bedroom, Non Smoking
  • Premier Room, 1 King Bed, City View, Corner
  • Premier Room, 1 King Bed, Non Smoking, City View
  • Junior Suite, 1 Bedroom, Non Smoking, City View
  • Executive Suite, 1 Bedroom, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking, Garden View
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Premier Room, 2 Double Beds, Non Smoking, City View
  • Deluxe Room, 2 Double Beds, Non Smoking, City View
  • Premier Room, 2 Double Beds, City View, Corner
  • Deluxe Room, 2 Double Beds, Non Smoking, Garden View
  • Executive Suite, 1 Bedroom, Non Smoking, City View
  • Carlton Suite
  • Club Suite, 1 King Bed, Non Smoking, City View

Location

116 Fuhua San Road, Shenzhen, 518048, Guangdong, China
  • In Futian
  • Coco Park - 4-min walk
  • Shenzhen Convention and Exhibition Center - 15-min walk

What’s around

Landmarks

  • In Futian
  • Coco Park - 4-min walk
  • Shenzhen Convention and Exhibition Center - 15-min walk
  • Shenzhen Lianhuashan Park - 22-min walk
  • Splendid China Folk Village - 4.8 mi / 7.7 km
  • Window of the World - 6.2 mi / 10 km
  • Happy Valley - 6.5 mi / 10.5 km
  • Dafen Oil-Painting Village - 10 mi / 16.1 km
  • Wutong Mountain - 11.2 mi / 18 km
  • Shenzhen Safari Park - 11.6 mi / 18.6 km

Getting around

  • Hong Kong International Airport (HKG) 36-min drive
  • Shenzhen (SZX-Shenzhen Intl.) 38-min drive
  • Hong Kong Lok Ma Chau Station 3-min drive
  • Shenzhen Station 5-min drive
  • Shenzhen North Railway Station 10-min drive
  • Shenzhen Convention and Exhibition Center Station 1-min walk
  • Futian Station 9-min walk
  • Shopping Park Station 11-min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Hotel size

  • This hotel has 280 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Off-site parking nearby (CNY 60 per day)
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Outdoor seasonal pool
  • Free pool cabanas
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Nightclub
  • Pool umbrellas
  • Fitness facilities
  • Number of spa tubs - 2
  • Steam room
  • Sauna

Working away

  • Business centre
  • Conference space
  • Conference space size (feet) - 16243
  • Conference space size (meters) - 1462
  • One meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2008
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Transfer shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

Guests under 18 years old are not allowed in the spa.

Dining

Flavorz – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Xingli – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Paletto – This fine-dining restaurant specialises in Italian cuisine and serves brunch, lunch and dinner.

Curv – This bar serves dinner and light fare. Happy hour is offered.

Onyx – This lobby lounge serves breakfast, lunch, dinner and light fare.

Small print

Also known as

  • Ritz-Carlton Shenzhen Hotel
  • The Ritz-Carlton, Shenzhen Shenzhen
  • The Ritz-Carlton, Shenzhen Hotel Shenzhen
  • Ritz-Carlton Shenzhen
  • The Ritz-Carlton, Shenzhen Hotel Shenzhen
  • The Ritz Carlton, Shenzhen
  • The Ritz-Carlton, Shenzhen Hotel
  • The Ritz-Carlton, Shenzhen Shenzhen
  • The Ritz-Carlton, Shenzhen Hotel Shenzhen
  • The Ritz Carlton, Shenzhen
  • The Ritz-Carlton, Shenzhen Hotel

Optional extras

Parking is available nearby and costs CNY 60 per day

Rollaway beds are available for CNY 450.0 per stay

Buffet breakfast is offered for an extra charge of CNY 217 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one way)

Dial-up Internet access is available in guestrooms for an extra charge

Train station pick-up service is offered for an extra charge.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

For transfers, guests must contact the property 24 hours prior to arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Ritz-Carlton, Shenzhen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Electric car charging is available.
  • Yes, there's a seasonal outdoor pool.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 3 on-site restaurants, featuring international cuisine. Nearby restaurants include Brotzeit (3-min walk), New York Pizza Delivery (7-min walk) and Baia Burger Concept (10-min walk).
  • Yes, an airport shuttle is available. The charge is CNY 600 per vehicle one way.
  • On-site recreation at The Ritz-Carlton, Shenzhen includes aerobics , pilates and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. The Ritz-Carlton, Shenzhen also has 2 bars, a nightclub and a seasonal outdoor pool, as well as a 24-hour fitness centre, a sauna and a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    5 Star, faultless service

    I, 2 night trip, Jan 14, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    A bit disappointed

    Pretty good stay, but I honestly expected a bit more from this place. I went for my birthday, and while I didn’t expect anything out of the ordinary, I was a bit disappointed that this went unnoticed. Pros: Amazing pool, well-appointed room, gorgeous views Cons: Bar was unable to figure out how to make me a martini on the rocks. I gave up and left. Dilapidated facade. A bit dated. Overall, it was a nice stay, but the price wasn’t justified. I think there are plenty of other options that are just as nice at a much more reasonable price.

    Benjamin, 1 night trip, Jun 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect Getaway

    It was a perfect getaway for our anniversary weekend. The service and staff were incredible from before our arrival, setting up a lovely surprise in the room, and throughout our stay, every staff member knew us, and said happy anniversary. The room was so comfortable, the views great, the location ideal, and the food was delicious.

    Jennifer, 2 night trip, Jun 4, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great choice in Shenzhen

    Business trip to Shenzhen, my first trip to China, where most people speak no English and standards are not always up to pay, so staying g at the Ritz was a big plus. Hotel is well located, rooms are spacious and elegant, staff and service is A+. Definitely a good place to stay in this city of 20 M people.

    wendy, 3 night business trip, Dec 5, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic stay

    Very amazing stay. We had booked a hotel nearby but it was too horrendous so we moved over to Ritz Carlton for two nights. Service was amazing. They upgraded our room as we were considering whether to book one more night and our original room would be unavailable. There was an issue with the second tv in the washroom and they fixed it very promptly. We ordered room service breakfast and it was of good quality. The location is between two large malls with lots to eat and explore. Also right beside the convention and exhibition centre so very convenient. The staff were extremely polite and courteous. It definitely matches to the standard of an international brand hotel. Thank you for the great stay! the bathtub feature was really tremendous with a lovely very instagram type photo opportunity.

    1 night trip, Nov 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent service

    Great location, breathtaking views of the Shenzhen skyline Lightshow, fantastic service.

    Alexander W, 1 night business trip, Sep 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Such a great experience staying at Ritz there. No doubt to be there again. Love the way they build up every single small details such as perfectly fit to all amenities in the room. Perfect view enjoying outside view. Final touch was a warmth welcome from staffs there with great smiles. Comfy and never feel boring.

    1 night family trip, Sep 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location with attentive staff

    The hotel is located right in the CBD of Shenzhen and close to everything. The rooms are very big with large windows to see the city. Staff here are very friendly and attentive. Special thanks for Annie's help during our stay.

    Vivien, 1 night business trip, Aug 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Weekend staycation at Ritz

    The services is impeccable as expected from any Ritz hotel. I enjoyed the food and gym facilities. Only place of improvement is that some areas of the room is a little dusty.

    Kian Hwee, 1 night romance trip, Jul 27, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good location, good services but the hotel is a bit old.

    Crystal, 1 night romance trip, Jul 26, 2019

    Verified Expedia guest review

See all 178 reviews