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Hotel Porta Felice

Photo gallery for Hotel Porta Felice

Free daily self-service breakfast
Indoor spa tub
Terrace/patio
Room amenity
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Hotel Porta Felice

Hotel Porta Felice

4.0 star property
4-star hotel in Palermo Historical Center with spa and restaurant

8.8/10 Fabulous

462 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Via Butera, 45, Palermo, PA, 90133
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Spa tub
  • Room service
  • Coffee shop/cafe
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Palermo Historical Center
  • Palermo Harbour - 1 min drive
  • Palermo Cathedral - 17 min drive
  • Via Roma - 9 min drive
  • Teatro Massimo - 13 min drive
  • Mondello Beach - 30 min drive

Getting around

  • Palermo (PMO-Punta Raisi) - 26 min drive
  • Palermo Central Station - 15 min walk
  • Palermo Palazzo Reale-Orleans Station - 25 min walk
  • Palermo Vespri Station - 28 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • Cioccolateria Lorenzo - 3 min walk
  • Le pergamene - 3 min walk
  • Arte e Tradizione - 4 min walk
  • Kursaal Kalhesa - 4 min walk
  • Ciccio in Pentola - 6 min walk

About this property

Hotel Porta Felice

A great choice for a stay in Palermo, Hotel Porta Felice features a rooftop terrace and offers an airport shuttle (available 24 hours) for EUR 45 per person. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, facials or aromatherapy. A bar/lounge, a health club and a 24-hour fitness centre are other highlights at this upmarket hotel. Fellow travellers like the helpful staff and restaurant.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (EUR 20 per night; includes in/out privileges)
  • Off-site parking within 0.6 mi (EUR 20 per night)

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle*
  • Beach shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free self-service breakfast each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Bike rentals nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness centre
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations

Special features

Spa

WELLNESS CLUB has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 45 per person (one-way)
  • Local area shuttle and beach shuttle services are offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for EUR 10.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Valet parking costs EUR 20 per night with in/out privileges
  • Parking is available off-site and costs EUR 20 per night (0.6 mi away)

Pool, spa, & gym (if applicable)

  • Facilities are accessible for an extra charge
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November until 31 March.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Porta Felice
Hotel Porta Felice Palermo
Porta Felice
Porta Felice Palermo
Hotel Porta Felice Palermo, Sicily
Hotel Porta Felice Palermo
Porta Felice Hotel
Hotel Porta Felice Hotel
Hotel Porta Felice Palermo
Hotel Porta Felice Hotel Palermo

Frequently asked questions

Does Hotel Porta Felice offer free cancellation for a full refund?
Yes, Hotel Porta Felice does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Porta Felice?
As of 26 Nov 2022, prices found for a 1-night stay for 2 adults at Hotel Porta Felice on 29 Nov 2022 start from £123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Porta Felice?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Porta Felice?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Porta Felice?
Yes. Valet parking costs EUR 20 per night.
Is an airport shuttle service offered by Hotel Porta Felice?
Yes, an airport shuttle is available. The charge is EUR 45 per person one-way.
What are the check-in and check-out times at Hotel Porta Felice?
You can check in from 2:00 PM - anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Hotel Porta Felice and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Porta Felice also has a 24-hour fitness centre and a sauna.
Are there restaurants at or near Hotel Porta Felice?
Yes, there's an on-site restaurant. Nearby restaurants include Le pergamene (3-min walk), Arte e Tradizione (4-min walk) and Kursaal Kalhesa (4-min walk).
Does Hotel Porta Felice have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel Porta Felice like?
Hotel Porta Felice is in Palermo Historical Center, a short 1-minute walk from Palermo Harbour and 3 minutes' walk from Via Vittorio Emanuele. Travellers say that this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Sean, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous Palermo Hotel!
This hotel is WONDERFUL! I visit Palermo every summer and I always make sure I make reservations here!!! Very friendly and attentive concierge staff, clean rooms and quiet at night. The area is perfectly safe and the location is just perfect! I love the breakfast in the morning with a beautiful view of the mountains in the background. I will be back as always!
Marco, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice experience!
Nice experience! Good location. Friendly and helpful staff! ( by all areas! I recommend it!
Juan Carlos, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Charming hotel with genuine service
We had such a good experience staying at Hotel Porta Felice. This hotel is very charming with a beautiful view when eating breakfast. Service was excellent and we would definitely come back again!
Meera, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Good location, pretty central although you have to walk or take public transportation to reach the main sights Our suite was spacious and very comfortable. Nice breakfast on the terrace. Unfortunately the bar is closed in the afternoon until 5pm, so we couldn't order room service when we wanted.
Raffaele, 4-night family trip
Verified Expedia guest review

2/10 Poor

Walid, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Although it was a ten minute walk to the bustle of Palermo, I really enjoyed this hotel. It was beautifully maintained, near dining and the sea. The staff was extremely helpful and I did not mind the walk to things in the town center.
Margaret Tomaszek, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We came to Palermo for our honeymoon and the Hotel Porta Felice made our stay perfect! The rooms are large and clean, the service is impeccable, and breakfast on the roof was a great way to start the day. Our only regret is that we didn’t stay longer!
Ian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location very conveninet for all the main sites. Great view from the breakfast room
Peter, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Luxury
Luxurious stay in Palermo on a quiet street. Easy walk to attractions and restaurants. The staff at this hotel are all about service and making your stay wonderful. Room spacious and spotless. Bathroom was sizeable and had no issues. Breakfast on the terrace was a nice touch.
Beth Anne, 2-night trip
Verified Hotels.com guest review