Guests
All properties in San Bartolome de Tirajana, Canary Islands, Spain

Gloria Palace San Agustin Thalasso & Hotel

Upmarket beach hotel with spa, near English Beach

  • Free WiFi and free parking
From
£71

Image gallery

  • Rooftop Pool
  • Rooftop Pool
  • Poolside Bar
  • Poolside Bar
  • Rooftop Pool
Rooftop Pool. Image 1 of 74.
1 / 74Rooftop Pool
Calle Las Margaritas, s/n, San Bartolome de Tirajana, 35100, Gran Canaria, Spain
8.4.Very good.
  • First off: Thalassotherapy Center is closed till July 1, 2020. Expedia has no info about…

    Jan 18, 2020

  • Overall enjoyed our stay agaimn and looking forward to going back in April. The only…

    Nov 30, 2019

See all 278 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Quiet
Walkable
Transport options
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 452 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools and 2 spa tubs

For families

  • Free cots/infant beds
  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Private bathroom

What’s around

  • English Beach - 27-minute walk
  • Paseo Costa Canaria - 6-minute walk
  • Las Burras Beach - 8-minute walk
  • San Agustin Beach - 10-minute walk
  • Playas del Veril - 19-minute walk
  • Playa de Cochino - 24-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room Single Use
  • Double Room, Sea View (2 Adults)
  • Double Room, Sea View (2 Adults + 1 Child)
  • Double Room, Sea View (3 Adults)
  • Family Room (2 Adults)
  • Family Room (2 Adults + 1 Child)
  • Family Room (2 Adults + 2 Children)
  • Family Room (2 Adults + 3 Children)
  • Family Room (3 Adults)
  • Family Room (3 Adults + 1 Child)
  • Family Room (3 Adults + 2 Children)
  • Family Room (4 Adults)
  • Family Room (4 Adults + 1 Child)
  • Junior Suite (2 Adults)
  • Junior Suite (2 Adults + 1 Child)
  • Standard Room (1 adult + 1 child)
  • Double Room, No View (2 adults)
  • Double Room, No View (2 adults + 1 child)
  • Double Room, No View (3 adults)

Location

Calle Las Margaritas, s/n, San Bartolome de Tirajana, 35100, Gran Canaria, Spain
  • English Beach - 27-minute walk
  • Paseo Costa Canaria - 6-minute walk
  • Las Burras Beach - 8-minute walk

What’s around

Landmarks

  • English Beach - 27-minute walk
  • Paseo Costa Canaria - 6-minute walk
  • Las Burras Beach - 8-minute walk
  • San Agustin Beach - 10-minute walk
  • Playas del Veril - 19-minute walk
  • Playa de Cochino - 24-minute walk
  • Playa El Pirata - 26-minute walk
  • El Aguila Beach - 33-minute walk
  • El Salvador Ecumenical Temple - 34-minute walk
  • Kasbah Shopping Center - 35-minute walk
  • Yumbo Shopping Center - 2.4 mi / 3.9 km

Getting around

  • Las Palmas (LPA-Gran Canaria) 19-min drive
  • Free area shuttle
  • Free beach shuttle

At a glance

Hotel size

  • This hotel has 452 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 4:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets allowed (dogs and cats only)*
  • Up to 11 lbs
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • 2 restaurants
  • 5 bars/lounges
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
  • Barbecue grills

Things to do

  • Free beach shuttle
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Bicycle rentals on site
  • Playground on site
  • Tennis lessons on site
  • Golfing nearby
  • Scuba diving nearby
  • Pool sunloungers
  • Number of spa tubs - 2
  • Pool umbrellas
  • Steam room
  • Arcade/game room
  • Billiards or pool table

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Year Built – 1989
  • Lift
  • Rooftop terrace
  • Garden
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar - near toilet

Languages Spoken

  • English
  • German
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

All inclusive

All-inclusive room rates at Gloria Palace San Agustin Thalasso & Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Entertainment
  • On-site entertainment and activities

Not included
  • Surcharge for premium or imported alcoholic beverages
  • Minibar
  • Surcharge for room service
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities
  • Gratuities

Spa

Thalasso Gloria has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Dining

Gorbea – Overlooking the ocean, this restaurant specialises in regional cuisine and only serves dinner. Guests can enjoy drinks at the bar.

On-site venue No. 2 – This buffet restaurant specialises in international cuisine. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Steam room
  • Fitness classes on site
  • Bicycle rentals on site
  • Playground on site
  • Tennis lessons on site

Nearby

  • Golfing nearby
  • Scuba diving nearby

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Small print

Also known as

  • Gloria Palace San Agustin Thalasso Hotel
  • San Agustin Gloria Palace
  • Gloria Palace San Agustin Thalasso Hotel
  • Gloria Palace Thalasso Hotel
  • Gloria Palace San Agustin Hotel San Agustin
  • Gloria Palace San Agustin Thalasso & Hotel Gran Canaria
  • Gloria San Agustin Thalasso &
  • Gloria Palace San Agustin Thalasso & Hotel Hotel
  • Gloria Palace San Agustin Thalasso
  • San Agustin Gloria Palace
  • Gloria Palace Hotel San Agustin
  • Gloria Palace San Agustin Hotel San Agustin
  • Gloria Palace San Agustin Thalasso & Hotel Gran Canaria
  • Gloria San Agustin Thalasso &
  • Gloria Palace San Agustin Thalasso & Hotel Hotel
  • Hotel Gloria Palace

Optional extras

The spa is accessible for an extra charge

Safes in guestrooms can be used for EUR 2.50 per day

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 10 per pet, per day

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Guests under 15 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

For transfers, guests must contact the property 24 hours prior to arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Gloria Palace San Agustin Thalasso & Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from 15 March 2020 to 29 July 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 3 outdoor pools and a children's pool.
  • Yes, cats and dogs are welcome, with a maximum weight of 5 kg per pet. There's a charge of EUR 10 per pet, per day. Food and water bowls are available.
  • You can check in starting at 4:00 PM. Check-out time is 11:00 AM.
  • Yes, there are 2 on-site restaurants, featuring regional cuisine and ocean views. Nearby restaurants include Addio Mare (5-min walk), Piccola Italia (5-min walk) and Greek Taverna (6-min walk).
  • Have fun with on-site activities such as archery, and improve your game on the tennis courts. Additional recreation on-site includes aerobics . Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Gloria Palace San Agustin Thalasso & Hotel also has 3 outdoor pools, 5 bars and a steam room, as well as spa services, an arcade and a garden.
8.4.Very good.
  • 8.0.Very good

    The hotel is generally well run and is quite impressive. Facilities and pool areas are very nice. Food is slightly disappointing. Although there was always something decent to eat, the choice wasn’t always that great. A very limited range of mostly boring sweets was a bit disappointing. Also, the hotel is up a fairly steep hill. On the plus side, transportation was very good with a number of buses and a taxi rank very close by.

    7 night trip with friends, Nov 30, 2019

    Verified Expedia guest review

  • 6.0.Good

    Big hotel. Large buffet. Couple of cleanliness issues. Annoying that they charge for access to roof top. Also failed to inform us that that indoor pool and spa were shut during our stay.

    7 night family trip, Nov 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Absolutely beautiful hotel, very relaxed with some beautiful details. Walk in to a beautiful atrium with a waterfall and foliage and greeted with champagne and juice for the kids. We stayed in a family room which was larger than average with two seperate rooms and a nice balcony. The staff were lovely and it had a very chilled vibe, even the kids mini disco was mellow (although very good). They had lots of activities and the kids club was great with loads on leading up to halloween. Drinks were all branded and they did gorgeous cocktails, although i understand you had to pay extra for a good wine. Food was really good, with a grill, a themed area, a salad bar and basic foods if you were fussy. The only negative was that we arrived an hour early on our first day and they said to go on to lunch whilst waiting for our room (all inclusive), but on the last day as soon as we checked out they said we had to pay for all food and drinks as we'dchecked in early. We had no idea in advance, so we had two cross kids who had to hang around for a few hours for the bus without lunch as we didnt have time to go exploring to find somewhere cheaper as it was £15pp . An ok price if youre expecting it but not when you've just paid for All Inclusive and its not yet payday

    4 night family trip, Oct 29, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The property is nice however, for a 4* hotel it’s quite annoying to find that simple things are not included. It seems they function by making you pay for all additional extras from beach towels to using beach beds on the top floor of the hotel. Even to use the safe you have to pay, which I don’t mind doing in the more basic hotels but when you pay extra for a nicer hotel you’d think the little touches would be included. I’ve stayed in 3* resorts which have a more personal touch and leave beach bags with towels e.t.c The rooms were also not kept as well, I had a wine glass which had not been taken down for a few days and left a dirty cloth in the room and the complimentary water bottles hadn’t been switched out. Usually I would pick up on the little things as sometimes these things can happen but as a collection it painted a picture of the type of service. They also all seem to become super nice and extra clean ahead of the review day (Tuesdays). Also the spa was out of service even though there were pictures and listed under facilities - except only afterwards (once we arrived and double checked to make sure I wasn’t going crazy) did I spot the small mention of it on the page. This was very misleading as I filtered my search by spa so assumed I wouldn’t need to double check and it would be natural to assume its available given pictures were displayed along with it being listed as a key feature. The entertainment was also very repetitive and not engaging

    14 night romance trip, Oct 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Property, staff, events and location was great. I would definitely go again. One disappointing factor was that spa facility was closed for renovation, did not state this anywhere prior to booking. Food seemed a little bit simple, it would have been nice to get more Spanish cuisine with more sea food but overall it was satisfying.

    6 night trip, Sep 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We enjoyed our stay. Staff wonderful, food excellent though lots of pork and fish. Beautiful swimming pool. We did not use the roof terrace but it has spectacular views. Plenty of sunbeds all the time so no rush in the mornings. The hotel was very clean and we would definitely recommend. The animation team work hard and there are plenty of activities during the day. The only slight issue was the evening entertainment could be better. There were 2 nights of Flamenco dancing and 2 nights of magicians which did the same corny tricks. The singing acts were very good but the backing music could be louder. We also found the performances were ruined by out of control children running and screaming around on the floor and stage while the acts were performing. They also sat on the stage which blocked the view from some tables. As parents seem to have no control of their children, perhaps the hotel could be more strict and tell the parents via announcements and signs not to let their children spoil the entertainment for others. Summing up, we loved the hotel and staff but probably would not return due to it being a little isolated at the top of a hill with not much to walk to outside.

    Pauline, 11 night trip, Sep 21, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Is really lovely place to stay. Lots of activities for children's and adults. Very nice rooms and good service. In the Restaurant plenty choice of food. Highly recommending.

    7 night romance trip, Aug 31, 2019

    Verified Ebookers guest review

  • 10.0.Exceptional

    Outstanding service from all personnel, especially Reception staff. The bedroom was spacious and exceptionally clean. The hotel offered a wide variety of facilities.

    1 night romance trip, Aug 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It was very family friendly and the buffet was convenient.

    O.R.O, 3 night family trip, Aug 28, 2019

    Verified Expedia guest review

  • 6.0.Good

    We have stayed at Gloria Palace every year for the past 10 years. However in the last couple of years we have noted a steady decline in bothe the Quality of the catering and the staff. Its gets more expensive but you get less. All the touches that made the place special have gone. Instead it resembles a 3 star hotel.

    7 night trip, Jul 18, 2019

    Verified Expedia guest review

See all 278 reviews