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All properties in Cape Town, Western Cape (province), South Africa
1 room, 2 adults

One&Only Cape Town

5-starQuality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.
Dock Road, V & A Waterfront, Cape Town, Western Cape, 8002, South Africa

Luxury hotel with spa, near Two Oceans Aquarium
  • Free WiFi and free parking
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Restrictions related to your trip

South Africa may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Simply the best hotel experience we've ever enjoyed (and we've enjoyed a lot). Everything…Mar 14, 2020
  • Great hotel but now just a tiny bit tired. Will soon need a program of renovation. Staff…Feb 12, 2020

One&Only Cape Town

from £777
  • Suite, 1 Bedroom (Island)
  • Grand Suite, 1 Bedroom, Marina View
  • Suite, 1 Bedroom, Marina View
  • Superior Room, 2 Queen Beds (Island)
  • Superior Room, 1 King Bed (Island)
  • Room, 2 Queen Beds, Harbour View (Marina)
  • Room, 1 King Bed, Harbour View (Marina)
  • Room, 2 Queen Beds, Mountain View (Marina)
  • Room, 1 King Bed, Mountain View (Marina)
  • Premier Room, 2 Queen Beds, Mountain View (Marina)
  • Premier Room, 1 King Bed, Mountain View (Marina)
  • Presidential Suite
  • Suite (Table Mountain)
  • Grand Suite, 1 Bedroom (Island)
  • Family Suite, 2 Bedrooms (Island)
  • Family Suite, 2 Bedrooms
  • Family Suite, 2 Bedrooms (Premiere)
  • Superior Room, 1 King Bed (Island - South African Resident)
  • Superior Room, 2 Queen Beds (Island - South African Resident)
  • Suite, 1 Bedroom (Island - South African Resident)
  • Grand Suite, 1 Bedroom (Island - South African Resident)

What’s around One&Only Cape Town

Landmarks

  • In Victoria and Alfred Waterfront
  • Two Oceans Aquarium - 1-minute walk
  • V&A Waterfront - 10-minute walk
  • Cape Town International Convention Centre - 20-minute walk
  • Cape Town Stadium - 20-minute walk
  • Long Street - 24-minute walk
  • Cape Town Cruise Terminal - 25-minute walk
  • Castle of Good Hope - 37-minute walk

Getting around

  • Cape Town (CPT-Cape Town Intl.) 18-min drive
  • Cape Town Station 7-min drive
  • Cape Town Bellville Station 18-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 131 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • South Africa may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in a Superior Room, 2 Queen Beds (Island South African Resident Rate) and Superior Room, 1 King Bed (Island South African Resident Rate) must present Residence Card at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free on-site self-parking

  • Free on-site valet parking

  • Wheelchair-accessible parking on site

  • Height restrictions apply for on-site parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Fitness classes on site
  • Miniature golf on site
  • Personal motorised watercraft on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 3927
  • Conference space size (meters) - 365
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers: 2
  • Year Built – 2009
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

One and Only Spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and a steam room.

Guests under 12 years old are not allowed in the spa.

Dining

Nobu – This restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Isola – This poolside restaurant serves lunch, dinner and light fare. Open daily.

Vista Bar and Lounge – This lobby lounge serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Recreation

On Site

  • Marina on site
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Miniature golf on site
  • Personal motorised watercraft on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
One&Only Cape Town is listed in the 2010 Condé Nast Traveller Hot List.

One&Only Cape Town’s small print

Also known as

  • One&Only Cape Town Hotel
  • One&Only Cape Town Hotel Cape Town
  • One&Only Cape Town Hotel
  • One&Only Cape Town Cape Town
  • One&Only Cape Town Hotel Cape Town
  • One&Only Hotel
  • One&Only Cape Town
  • One&Only
  • One&Only Cape Town Hotel Cape Town Central
  • One And Only Cape Town
  • One&Only Cape Town South Africa
  • One&Only Cape Town Hotel
  • One&Only Cape Town Cape Town

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 8:00 AM to 8:00 PM.

Guests under 12 years old are not allowed in the spa.

Parking height restrictions apply.

Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Destination fee: ZAR 40 per accommodation, per night.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for ZAR 895.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 990 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for One&Only Cape Town

  • Does One&Only Cape Town offer free cancellation for a full refund?
    Yes, One&Only Cape Town does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at One&Only Cape Town?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at One&Only Cape Town?
    Yes, there's free self and valet parking.
  • Is there a pool at One&Only Cape Town?
    Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Are pets allowed at One&Only Cape Town?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at One&Only Cape Town?
    You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Are there restaurants at or near One&Only Cape Town?
    Yes, there are 2 on-site restaurants, featuring Japanese cuisine and poolside dining. Nearby restaurants include Market on the Wharf (4-min walk), Mitchells Ale House (6-min walk) and Vovo Telo (6-min walk).
  • Is an airport shuttle service offered by One&Only Cape Town?
    Yes, an airport shuttle is available. The charge is ZAR 990 per vehicle one-way.
  • Is there an on-site casino at One&Only Cape Town?
    No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (14-min drive) is nearby.
  • What is there to do at One&Only Cape Town and nearby?
    Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Additional recreation on-site includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. One&Only Cape Town also has an outdoor pool, a 24-hour fitness centre and a sauna, as well as an arcade and access to a nearby outdoor club.

Recent reviews

Exceptional 9.4 From 72 reviews

Exceptional 10.0
pool and in particular the sunbathing area was a little small when the hotel was really busy
Paul, gb11 night romance trip
Very good 8.0
It was a fab location and the staff and service was the best i have ever had.. so friendly The hotel is in need of a revamp as some part are tired
gb3 night trip with friends
Very good 8.0
Location can’t be beaten. Staff could be better, need training
gb7 night family trip
Exceptional 10.0
Excellent experience in all aspects We enjoyed the last cation the views and lovely service
Stuart, gb4 night trip
Exceptional 10.0
Amazing - great staff - knew your name from day one and we’re brilliant when I left my iPad behind - had it shipped to UK No problem
Michael, gb7 night romance trip
Exceptional 10.0
The best experience we could have had staying in Cape Town. Excellent location, fantastic breakfast and large rooms. The staff doted over our 3 year old son and could not have been more helpful. Excellent fitted Gym, towels and water on hand. A nice relaxing pool area, which provides an additional lunching option over the two internal restaurants, see if you can find the slightly hidden spa chair at the corner of the pool. A great list of cocktails, can be had at the bar area, with its stunning views over Table Mountain. The Nobo restaurant on-site serves excellent food. The second restaurant, Rubens could do with some finessing but adequate.
John, gb3 night trip
Exceptional 10.0
One and only, Cape Town
The hotel is one of the best five star hotels that I have stayed in 👍😃
Mr Gary Lee, gb4 night romance trip
Exceptional 10.0
A room with a view
We had a wonderful stay at the hotel. Everything about the stay was perfect. View overlooking Table Mountain was worth every penny! The staff were very attentive, friendly and polite. Location excellent with the V & A Waterfront just a few minutes walk. Would I stay again? Absolutely,
Valerie, gb4 night romance trip
Exceptional 10.0
Service at its best
We could not have stayed at a better hotel. Great location with great views of table mountain and minutes walk from the V&A Waterfront and the City sight seeing hop on/off main station. The customer service and friendliness we experienced was outstanding. It's clear this hotel takes pride in how it treats its customer, all the way from walking up to the entrance to the moment you leave at the end of your stay. they go out of their way to help and ensure you enjoy the stay. And they even managed to recommend and get us into some restaurants that were booked out.
Bill, gb5 night trip
Exceptional 10.0
Expensive but not disappointed
Top end hotel in the heart of the safe and well-maintained Waterfront area which lives up to its name. Breakfast is superb; kids club is a great touch and service standards are high. Must be up there with the nicest large urban hotels anywhere in the world. Only wish its prices were more in line with local economy and not international tourism market - there are not many places where the room costs 10 times the price of a nice dinner in a top restaurant.
Carl, gb1 night family trip

One&Only Cape Town