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All properties in Punta Cana, La Altagracia, Dominican Republic
1 room, 2 adults

Sanctuary Cap Cana, All-Inclusive Adult Resort

5-star5 stars
Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302, Dominican Republic

Adults-only beachfront property with spa, near Juanillo Beach
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Outstanding Hotel, outstanding customer service, Everything was outstanding 😍…Jul 28, 2020
  • Upon arrival the resort was breathtaking, clean and the staff was very welcoming! We…Mar 20, 2020

Sanctuary Cap Cana, All-Inclusive Adult Resort

from £251
  • Beach Front Jr. Suite
  • Castle Junior Suite
  • Royal Room, Oceanfront
  • Castle Junior Suite Swim Out
  • Honeymoon Suite Private Pool
  • Junior Room, Ocean View
  • Royal Room, Oceanfront
  • Monarch Villa
  • Royal Villa
  • Luxury Junior Suite
  • Junior Suite, Ocean View
  • Premium Suite, Ocean View
  • Luxury Suite, Ocean View
  • Suite, 1 Bedroom
  • Villa, 1 King Bed
  • Suite (Island)
  • Suite, Terrace, Tower
  • Suite (Imperial)

What’s around Sanctuary Cap Cana, All-Inclusive Adult Resort

Landmarks

  • On a private beach
  • Juanillo Beach - 6-minute walk
  • Punta Cana Beach - 4.6 mi / 7.4 km
  • Punta Espada Golf Course - 3.7 mi / 5.9 km
  • Indigenous Eyes Ecological Park - 4.5 mi / 7.2 km
  • Scape Park - 4.7 mi / 7.5 km
  • La Cana Golf Course - 6.9 mi / 11.1 km
  • Downtown Punta Cana - 13.5 mi / 21.7 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) 17-min drive

At a glance

Key facts

Size

  • 323 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-7:00 PM
  • Check-out time is noon
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Payment types at the property

Other information

  • Caters to adults only
* See small print for additional details or extra charges

At the property

Food and drink
  • 5 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Water dispenser
Things to do
  • Fitness classes on site
  • Racquetball/squash on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 3466
  • Conference space size (meters) - 322
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Year Built – 2007
  • Lift
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Handrails in hallways
  • Handrails in stairways
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Jetted bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Yoga

Entertainment
  • On-site entertainment and activities
  • Access to on-site clubs
  • On-site live performances
  • Theme parties

Not included
  • Airport transfers
  • Laundry/dry cleaning services

Spa

Sanctuary Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Blue Marlin – This beachfront restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Casabella – This restaurant specialises in international cuisine and serves breakfast and lunch. Open daily.

Wok – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

The Steakhouse – This steakhouse specialises in Argentinean cuisine and only serves dinner. Open daily.

Capriccio – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Sanctuary Cap Cana, All-Inclusive Adult Resort’s small print

Also known as

  • Sanctuary Cap Cana Alsol All Inclusive Adults
  • Sanctuary Cap Cana AlSol All Inclusive Adults
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  • Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
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  • Sanctuary Cap Cana by Alsol All Inclusive
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  • Sanctuary Alsol All Inclusive
  • Sanctuary Cap Cana Alsol

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6 AM to 7 PM
  • Guests under 18 years old are not allowed in the spa.

    Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

    Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sanctuary Cap Cana, All-Inclusive Adult Resort

    • Does Sanctuary Cap Cana, All-Inclusive Adult Resort offer free cancellation for a full refund?
      Yes, Sanctuary Cap Cana, All-Inclusive Adult Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Sanctuary Cap Cana, All-Inclusive Adult Resort?
      Yes, there's free valet parking.
    • Is there a pool at Sanctuary Cap Cana, All-Inclusive Adult Resort?
      Yes, there are 5 outdoor pools. Guests have pool access from 6 AM to 7 PM.
    • Are pets allowed at Sanctuary Cap Cana, All-Inclusive Adult Resort?
      Sorry, neither pets and nor service animals are allowed.
    • What are the check-in and check-out times at Sanctuary Cap Cana, All-Inclusive Adult Resort?
      You can check in from 3:00 PM to 7:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Sanctuary Cap Cana, All-Inclusive Adult Resort?
      Yes, there are 5 on-site restaurants.

    Recent reviews

    Superb 9.2 From 671 reviews

    Very good 8.0
    Quality Resort
    Excellent. My only negative comment is that the food is just okay. My best meals were the buffets in Casabella.
    us3 night trip

    Sanctuary Cap Cana, All-Inclusive Adult Resort

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