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Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic

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Aerial view
Private beach, white sand, beach cabanas, sun-loungers
Private beach, white sand, beach cabanas, sun-loungers
Private beach, white sand, beach cabanas, sun-loungers
5 outdoor pools, open 6 AM to 7 PM, free pool cabanas, pool umbrellas

Overview of Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic

Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic

5.0 star property
Beachfront property in Punta Cana with spa, beach bar

9.4/10 Exceptional

1,006 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
The price is £575
Price available on 13/2/2023
Map
Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302

Room options

About this area

What's nearby

  • On a private beach
  • Punta Cana Beach - 11 min drive
  • Downtown Punta Cana - 25 min drive
  • Cabeza de Toro Beach - 32 min drive
  • Cocotal Golf and Country Club - 28 min drive
  • Bavaro Beach - 35 min drive
  • Arena Gorda Beach - 33 min drive
  • Cana Bay Golf Club - 35 min drive
  • Macao Beach - 41 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 17 min drive

Restaurants

  • Mediterraneo Restaurant - 7 min drive
  • La Palapa - 8 min drive
  • La Taberna De Charlo - 9 min drive
  • El Portico - 10 min drive
  • Arroceria Valenciana - 10 min drive

About this property

Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic

Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic offers a private beach where you can enjoy cabanas, beach umbrellas and beach massages, plus you'll have access to on-site beach volleyball. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Blue Marlin, one of 5 restaurants, serves seafood and is open for lunch and dinner. Other highlights at this luxurious property include 5 bars/lounges, a nightclub and a rooftop terrace. The pool and helpful staff get good marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 324 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 7:00 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • On-site parking includes off-street options

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 5 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Racquetball/squash
  • Karaoke
  • Shopping
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Zip-lining nearby

Working away

  • 6 meeting rooms
  • Conference centre (3466 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Golf caddy on site
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2007
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness centre
  • 18 holes of golf
  • 5 outdoor pools
  • Full-service spa
  • Nightclub
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Handrails in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Pool access ramp on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Jetted bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Spa

Sanctuary Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Blue Marlin – This beachfront restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Casabella – This restaurant specialises in international cuisine and serves breakfast and lunch. Open daily.
Wok – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
The Steakhouse – This steakhouse specialises in Argentinean cuisine and only serves dinner. Open daily.
Capriccio – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 7 PM
  • Guests under 18 years old are not allowed in the swimming pool or fitness facility
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Cap Cana Sanctuary
Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
Sanctuary Hotel Cap Cana
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Sanctuary Cap Cana Alsol All Inclusive
Sanctuary Alsol All Inclusive
Sanctuary Cap Cana Alsol
Sanctuary Cap Cana AlSol All Inclusive Adults
Sanctuary AlSol All Inclusive Adults
Sanctuary Cap Cana AlSol Adults
Sanctuary AlSol Adults
Sanctuary All Inclusive Playa Hotels Resorts
Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Hotel Resorts
Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
Sanctuary Cap Cana Adults Playa Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Resorts
Sanctuary Cap Cana by AlSol All Inclusive Adults Only
Sanctuary Cap Cana by Alsol Adults Only All Inclusive
Sanctuary Cap Cana by Alsol All Inclusive
Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
Sanctuary Cap Cana
Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts
Sanctuary Cap Cana All Inclusive Adult Resort

Frequently asked questions

Does Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic offer free cancellation for a full refund?
Yes, Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?
As of 6 Feb 2023, prices found for a 1-night stay for 2 adults at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic on 13 Feb 2023 start from £575, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?
Yes, there are 5 outdoor pools. Guests have pool access from 6 AM to 7 PM.
Are pets allowed at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?
You can check in from 3:00 PM - 7:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?
No, this property doesn't have a casino, but Princess Tower Casino Punta Cana (26-min drive) is nearby.
What is there to do at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes aerobics , racquetball/squash and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 5 outdoor swimming pools. Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic also has 5 bars, a nightclub and a private beach, as well as a 24-hour fitness centre, a sauna and a garden.
Are there restaurants at or near Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?
Yes, there are 5 on-site restaurants, featuring al fresco dining, seafood and ocean views. Nearby restaurants include Mediterraneo Restaurant (3.3 mi), La Palapa (3.8 mi) and La Taberna De Charlo (4.1 mi).
Does Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic like?
Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic is located a short 6-minute walk from Juanillo Beach.

Reviews

9.4

Exceptional

9.7/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very good

Good place for pool vacation - not beach vacation
My wife and I stayed at SCC for 6 days and 5 nights in late Jan/early Feb. We moved to SCC after spending 4 nights at Excellence El Carmen - which was not our favorite place. Overall, SCC is a beautiful property that offers almost everything you want in a vacation - with the exception of a nice beach and beautiful, clear water. If you haven't been to Punta Cana, know that the beaches and water are more like Cancun - murky water with mid-sized waves. Few people actually get in the ocean. This is in contrast to Turks & Caicos where you have perfectly clear water, almost zero waves and most everyone spends their time in the ocean. SCC is an expansive property, but not so much that you need a golf cart. It's easily walkable. The staff is nice and accommodating. The service is OK - about what you would expect in an all-inclusive. The food is OK. We stayed in building 2 facing the ocean which is a good spot. The rooms are very nice. We ate at all the restaurants and each was a pleasant experience. About 30 yards from the entrance is "Sanctuary Town" which is a mock retail center with restaurants (sushi, Italian, World of Beers) and a couple of shops. All but World of Beer is included in all-inclusive deal. No timeshare issues, no beach vendors, good drinks & food, decent service and a few fun pool activities. The pool and the "hot tub" are not heated, so expect so chilly water. The weather was perfe
Edward, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Ali, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anuj, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Dawn, 4-night trip
Verified Expedia guest review

8/10 Very good

Even though the hotel was not really good from my expectations, but the staffs are very friendly and helpful, especially Sandro. Thank you so much!
RuiPing, 5-night trip with friends
Verified Expedia guest review

8/10 Very good

The staff makes this hotel
Alberto, 5-night trip
Verified Expedia guest review

6/10 Good

The hotel stay at the beginning was wonderful. With hurricane Fiona, the last whole day (September 19) was a nightmare, they said the room was safe and at night we ended up sleeping in the bathroom, the whole window was destroyed and at the last minute they came to evacuate us from the room to a local. It was very dangerous for us. On Monday the 20th they evacuated us from the hotel without giving us a courtesy night for a whole day paid and lost (rather suffered), and they did not even manage that night in another nearby hotel, so we had to pay another place. Wonderful hotel staff but failed management, you guys don't rock the recent luxury hotel rating you celebrate so much.
Alicia B Alvarez, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was extremely clean and well organized. The staff was friendly and accomadating. The best!
Kalliopi, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had an excellent time. Exactly what we went to look for, peace, quiet and a relaxing time. The highlight of the trip was the Spa a must do!
Michel, 4-night romance trip
Verified Orbitz guest review

10/10 Exceptional

The service was excellent and the property was amazing.
Bryan Christopher, 3-night romance trip
Verified Expedia guest review