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DoubleTree by Hilton El Paso Downtown, El Paso

3.5 stars
600 N El Paso StreetEl PasoTX79901United States of America, 0203 027 9779
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Excellent4.3 / 5
Food
Delicious food
Service
Fantastic service
Location
Great location
Vibe
Vibe is not too good
241See all 241 Hotels.com reviews
From 722 reviewsTripAdvisor Traveller Rating
  • El Paso, TX (ELP-El Paso Intl.) 16-min drive; 8.2 miles/13.2 km
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) 34-min drive; 13 miles/21 km
  • El Paso Station 10-min walk; 0.5 miles/0.9 km
  • Free self parking
  • RV, bus, and truck parking
  • Free airport shuttle
  • Free area shuttle
  • Free train station pick-up

DoubleTree by Hilton El Paso Downtown, El Paso

Hotel Info: 020 3027 9803

from £82
  • Room, 1 King Bed, Non Smoking, Bathtub
  • Suite, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)
  • Room, 1 King Bed, Non Smoking, Patio
  • Room, 1 King Bed, Non Smoking
  • Room, Accessible, Non Smoking
  • King Bed Accessible Room

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Rollaway beds available, charges may apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle (available on request)

  • Free train station pickup

Parking

  • Free self parking

  • RV/bus/truck parking

Offsite

  • Free area shuttle within 3 mi

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skydiving nearby
Working away
  • Business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6000
  • Conference space size (meters) - 557
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate sitting area
  • Patio
Freshen up
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Fire Bar - Onsite bar.

M Cafe - Onsite coffee shop.

The Fire Restaurant - Onsite restaurant.

Recent reviews

Excellent 4.3 /5 from 241 reviews

DoubleTree by Hilton El Paso Downtown, El Paso
Excellent4.0 / 5
Nice hotel but a couple of issues
We stayed here on the final night of our US road trip before flying the next morning home to the UK and after a long drive from Big Bend. We arrived at 3 to find room not ready. It says they'll be ready at 3 on booking info but this seems a little long. The receptionist made sure a room was sorted fairly soon. The room was fairly nice, nothing spectacular with a huge TV and nice view of the stadium. The pool isN'T massive but fine. In the evening we had a drink in the bar. We asked for a glass of red wine each and were given a massive glass each, which I can't complain about. However, the bill came to $24 which i assume is an involuntary service charge.We then went for some well needed sleep. Unfortunately we were woken by rowdy teenagers in the early hrs next door on and off for 2 hrs shouting and playing music. . We were too tired to complain. The issue was that our rooms had an adjoining door. They weren't even being particularly noisy; the door was the problem as all noise seeped through sounding like they were in our room! I can't really comment about the local area as we were only in town for a few hrs. It was only a 15 minute drive to the airport. I can't comment on breakfast as it wasn't included in our deal. A look at room service though said it charged a service charge and $2.50 to bring it to you room! seems like a contradiction so we used the handy Starbucks downstairs. Parking was free and undercover something rare in many US cities but a plus.
1 night family trip
DoubleTree by Hilton El Paso Downtown, El Paso
Excellent4.0 / 5
Solo getaway
Beautiful hotel customer service was great nightlife was excellent.
1 night trip
DoubleTree by Hilton El Paso Downtown, El Paso
Outstanding5.0 / 5
Very pleased
I am very pleased with our stay. My family loved it. And the service was amazing
1 night family trip
DoubleTree by Hilton El Paso Downtown, El Paso
Good3.0 / 5
Could have been better
Great hotel BUT no hot water and the water pressure was sooooo low! After a long drive, I just wanted a hot bath. Also, the pool area was a mess, ppl left all thier trash behind and thier was no maintenance to clean it up.
1 night family trip
DoubleTree by Hilton El Paso Downtown, El Paso
Outstanding5.0 / 5
Great getaway location
Good location for a staycation. Underestimated how much time I could have spent at the hotel to enjoy the pool and view.
1 night romance trip

See all reviews

DoubleTree by Hilton El Paso Downtown, El Paso

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