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All properties in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults

Now Jade Riviera Cancun Resort & Spa All Inclusive

4-star4 stars
Great for familiesThis property has good facilities for families.
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580, Mexico

Puerto Morelos beachfront hotel with 7 restaurants, spa
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 11,629 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Food
Delicious food
Pool
Great pool
Bar
Standard bar

Now Jade Riviera Cancun Resort & Spa All Inclusive

from £181
  • Junior Suite Tropical View King Bed
  • All inclusive, Ocean View
  • Jr Suite Ocean Front King Bed with Jaccuzzi
  • VIP, Superior Suite
  • Standard Room, 1 King Bed, Ocean View
  • Standard Room, 1 King Bed, Oceanfront
  • Jr Suite Ocean Front with Two Double with Jaccuzzi
  • Jr Suite Ocean View with Two Double with Jaccuzzi
  • Junior Suite, 2 Double Beds, Jetted Tub (Tropical View)
  • Preferred Ocean Front with Two Dbl Beds with Jaccuzzi
  • Preferred Ocean View with Two Dbl Beds with Jaccuzzi
  • Deal of the Day
  • Deal of the Day Preferred Tropical View

What’s around Now Jade Riviera Cancun Resort & Spa All Inclusive

Landmarks

  • On the waterfront
  • Ojo de Agua Beach (29-minute walk)
  • Artisans Market (35-minute walk)
  • San Jose Catholic Parish (36-minute walk)
  • Puerto Morelos Town Square (36-minute walk)
  • Puerto Morelos Reef (37-minute walk)
  • Sanctuary of Hope and Time Capsule - 4.6 mi / 7.5 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 4.9 mi / 7.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 29-min drive

At a glance

Key facts

Hotel size

  • This hotel has 550 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 22 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Payment types at the property

Other information

  • Smoke-free property
  • All-inclusive rates available
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 7 restaurants
  • 3 bars/lounges
  • 2 swim-up bars
  • Coffee shop/café
  • Beach bar
  • 24-hour room service
Things to do
  • Basketball on site
  • Kayaking on site
  • Personal motorised watercraft on site
  • Playground on site
  • Sailing on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Conference space
  • Conference space size (feet) - 10710
  • Conference space size (meters) - 995
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 9
  • Year Built – 2008
  • Lift
  • ATM/banking
  • Garden
  • Terrace
Accessibility
  • Disabled parking
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
  • Balcony or patio
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
  • IPod docking station
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at Now Jade Riviera Cancun Resort & Spa All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorised water sports are included.

Water activities
  • Kayaking
  • Rowing/canoeing
  • Snorkelling
  • Windsurfing

Land activities
  • Fitness facilities
  • Football
  • Tennis
  • Volleyball
  • Access to golf course
  • Golf green fees

Lessons/classes/games
  • Dancing
  • Water fitness

Entertainment
  • On-site entertainment and activities
  • Access to on-site clubs
  • On-site live performances

Not included
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services

Spa

Now Spa by Pevonia has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Dining

Carnival Buffet – This beachfront buffet restaurant serves breakfast, lunch and dinner. A children's menu is available.

Capers Rest. (Italian) – This fine-dining restaurant only serves dinner.

CinCin Rest (Adults only) – This fine-dining restaurant only serves dinner.

Mercure Rest (French) – This fine-dining restaurant only serves dinner.

Tamarindo Rest (Mexican) – This fine-dining restaurant only serves dinner.

Now Jade Riviera Cancun Resort & Spa All Inclusive’s small print

Also known as

  • Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
  • Now Jade Riviera Cancun All Inclusive Puerto Morelos
  • Now Jade Riviera Cancun Puerto Morelos
  • Now Jade Riviera Cancun
  • Now Jade Riviera Cancun Resort And Spa
  • Now Jade Riviera Cancun Hotel Puerto Morelos
  • Now Jade Riviera Cancun Resort All Inclusive
  • Now Jade Riviera Cancun Resort Spa All Inclusive
  • Now Jade Riviera Cancun Resort & Spa All Inclusive Hotel

Policies

Access to the nearby Gran Coral Riviera Maya Golf course is included in the room rate. Transportation to the golf course is not provided.
The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance). For more details, please contact the hotel directly using the number provided on the booking confirmation email.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Late check-out can be arranged for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 65 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Puerto Morelos, Quintana Roo, Mexico

Recent reviews

Very good 8.4 From 308 reviews

Very good 8.0
nice rooms, horrible beach
I stayed 6 nights. Had Junior Suite (partial ocean view). Rooms are very nice, seem modern and comfy and elegant. I viewed the Preferred rooms and they were in fact worse, so not worth the money. Not enough sun loungers, which is outrageous for a beach resort!!! Beach not so nice, rocks in the water; when I was there in March there was seaweed and very high waves. Reception and concierge helpful and polite, housekeeping a bit weird, but maybe because of local rules rather than the particular person. Good thing is that they make sure rooms have plenty of fresh towels. Food: I only used the buffet restaurant and have to say the food was not the best and the choice very limited. Not good. Other restaurants seemed to always have queues. They do room service, but very limited choice of foods. Did the sales presentation because they promised 100usd vouchers. Wasted 3 hours of my time but indeed, gave me 100usd, which I used for a trip booked via the hotel excursion desk. A bit pushy with booking the presentation and they insist it is not a sales presentation, when it clearly is. As for the sales presentation itself, they are really not explaining the terms and conditions clearly enough, so even if I wanted to invest, it is really difficult to sign not knowing exactly what one is buying. I would not return because of the beach, but as for the hotel and the room quality I would want similar in my future travels. Rooms and staff better than in Dreams Riviera.
Joanna, gbOther trip
Very good 8.0
Impressed
Stayed 3 nights in Ocean view room on club side. The attractive pool, with snack bar, is adults only which is a plus if travelling without children. The pool leads directly onto the beach, again quieter, as families tend to stick to the family pools. The club lounge is quiet with a selection of drinks and food throughout the day. The service is impeccable. The buffet restaurant, Castaways, could certainly do with a face lift, décor very drab. But the food on offer is surprisingly good. Breakfast, lunch and dinner. I ate at 2 of the a la carte restaurants, preferred the buffet. Overall impressed with the resort. Rooms a little tired but very clean. The resort staff are all excellent, charming and helpful.
Margaret, gb3 night trip
Very good 8.0
Refreshing
The stay was awesome and the hospitality was amazing! The only hiccup that effected their rating is the lack of cleanliness of the room... The jetted tub was dirty and the bathroom had a weird stench to it...besides that it was a very nice resort and I would recommend it to those who are looking for something secluded and refreshing
Courtney, us4 night trip with friends
Very good 8.0
Average stay
Overall it was a good stay. We booked ocean view in the Privilege club, but was disappointed with the view as it was looking into courtyard. We requested the other room so we can see some part of ocean from the room. They were only able to accommodate us next day onwards Food choices are ok not luxurious
Jaspal, ca4 night family trip
Exceptional 10.0
Drove over from Merida for a 3 day birthday getaway. Hotel was amazing. We had booked preferred section ocean view and were not disappointed. Staff were attentive and friendly wherever you went. Could not find any faults. Thanks Now Jade
Pat, usRomance trip

Now Jade Riviera Cancun Resort & Spa All Inclusive

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