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Citadines Shinjuku Tokyo

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Executive Studio (Twin) | In-room safe, desk, blackout curtains, iron/ironing board
Flat-screen TV
In-room safe, desk, blackout curtains, iron/ironing board
Studio (Double) | In-room safe, desk, blackout curtains, iron/ironing board
Studio (Double) | In-room safe, desk, blackout curtains, iron/ironing board

Overview of Citadines Shinjuku Tokyo

Citadines Shinjuku Tokyo

3.5 star property
Suburban aparthotel with 24-hour fitness, near Isetan Department Store Shinjuku

9.0/10 Superb

2,281 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Kitchenette
  • Air conditioning
  • Refrigerator
The price is £124
Price available on 4/12/2022
Map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022

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About this area

What's nearby

  • In Shinjuku
  • Shinjuku Gyoen National Garden - 9 min walk
  • Nippon Budokan - 45 min walk
  • Meiji Jingu Shrine - 11 min drive
  • Waseda University - 12 min drive
  • Yoyogi National Gymnasium - 14 min drive
  • Tokyo Midtown - 12 min drive
  • Tokyo Dome - 12 min drive
  • Shibuya Crossing - 15 min drive
  • Roppongi Hills - 15 min drive
  • Tokyo Imperial Palace - 12 min drive

Getting around

  • Tokyo (HND-Haneda) - 38 min drive
  • Shinjuku Station - 16 min walk
  • Seibu-Shinjuku Station - 17 min walk
  • Sendagaya Station - 20 min walk
  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku-sanchome Station - 8 min walk
  • Akebonobashi Station - 11 min walk

Restaurants

  • Yoshinoya - 2 min walk
  • BEERPUB BAMBOO - 3 min walk
  • Jinroku - 3 min walk
  • Doutor Coffee Shop - 4 min walk
  • Vector Beer Factory - 4 min walk

About this property

Citadines Shinjuku Tokyo

At Citadines Shinjuku Tokyo, you'll be within a 15-minute drive of Tokyo Dome and Tokyo Imperial Palace. Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi and wired Internet are added perks. Apartments feature bonuses such as kitchenettes and washers/dryers, along with deep-soaking baths and flat-screen TVs. Fellow travellers say great things about the comfortable beds and helpful staff. Public transportation is only a short walk: Shinjuku-gyoemmae Station is 7 minutes and Shinjuku-sanchome Station is 8 minutes.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (JPY 2750 per night)

Family friendly

  • Children stay for free (see details)

Kitchenette

  • Fridge
  • Microwave
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: JPY 1320 for adults and JPY 660 for children

Bedrooms

  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Toilet with electronic bidet
  • Deep-soaking bath
  • Hairdryer
  • Free toiletries
  • Slippers

Entertainment

  • Flat-screen TV with satellite service
  • TV in a common area

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Step-free path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheel-chair doorways
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Reception hall

Location highlights

  • Near a metro station
  • In the city centre
  • In the entertainment district
  • In the suburbs
  • In a regional park

Things to do

  • 24-hour fitness centre

Safety features

  • Fire extinguisher
  • Smoke detector
  • Window guards

General

  • 160 rooms
  • 12 floors
  • 1 building
  • Built in 2008

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 1320 for adults and JPY 660 for children (approximately)

Parking

  • Self-parking costs JPY 2750 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Frequently asked questions

Does Citadines Shinjuku Tokyo offer free cancellation for a full refund?
Yes, Citadines Shinjuku Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Citadines Shinjuku Tokyo?
As of 30 Nov 2022, prices found for a 1-night stay for 2 adults at Citadines Shinjuku Tokyo on 4 Dec 2022 start from £124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Citadines Shinjuku Tokyo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Citadines Shinjuku Tokyo?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Citadines Shinjuku Tokyo?
Yes. Self-parking costs JPY 2750 per night.
What are the check-in and check-out times at Citadines Shinjuku Tokyo?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM.
What is there to do at Citadines Shinjuku Tokyo and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Citadines Shinjuku Tokyo?
Yes. Nearby restaurants include Jinroku (3-min walk), Doutor Coffee Shop (4-min walk) and Vector Beer Factory (4-min walk).
Does Citadines Shinjuku Tokyo have private hot tubs?
Yes, each apartment has a deep-soaking bath.
Does Citadines Shinjuku Tokyo have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a fridge, a microwave and cookware.
What's the area around Citadines Shinjuku Tokyo like?
Citadines Shinjuku Tokyo is in Shinjuku, a short 7-minute walk from Shinjuku-gyoemmae Station and 9 minutes' walk from Shinjuku Gyoen National Garden. The local area is popular with nature enthusiasts and our guests say that it is very quiet.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

10/10 Exceptional

Excellent services and very clean hotel
khaled, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

M, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Parking had height restrictions of 1.55m. Had to park at a public car park, but be sure to follow indicated/recommended parking lots. We spent 12,900 yen for an overnight parking. Terrible.
Ellycia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect stay
Very clean and comfortable hotel! Will definitely stay again :)
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yasuko, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff. Transportation and shopping area are nearby.
Michio, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

David, 17-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staffs were extremely helpful and accommodating rooms etc. great location, close to subway and shopping and very safe and convenient location.
Asami, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Well fitted rooms with all the necessary accessories. At least one person at the front desk (usually there were three on duty) spoke excellent English. In-room well equipped kitchen and in-house laundry are plusses. Daily housekeeping excellent. Seven-minute walk to nearest subway, 15-18 minute walk to main Shinjuku Station, but there is a convenient but to the station right out the front door. Breakfast menu caters to Japanese taste, but a 7-11 convenience shop one minutes from the hotel and the kitchen make Western-style breakfast easy.
Don, 11-night family trip
Verified Expedia guest review

10/10 Exceptional

kohei, 4-night trip
Verified Expedia guest review