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1 room, 2 adults

Plaza Hotel

2-star2 stars
53 Shepherds Bush Road, Shepherds Bush, London, England, W6 7LU, United Kingdom

City centre guesthouse within easy reach of Westfield London Shopping Centre
  • Free WiFi in the lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Breakfast
Breakfast is average
WiFi
Regular internet service

Plaza Hotel

from £45
  • Double Room, Ensuite
  • Quadruple Room, Ensuite
  • Single Room, Ensuite (with Shower)
  • Triple Room, Ensuite
  • Twin Room, Ensuite (with Shower)

What’s around Plaza Hotel

Landmarks

  • In Shepherd's Bush
  • Westfield London Shopping Centre - 9-minute walk
  • Kensington High Street - 17-minute walk
  • Kensington Gardens - 34-minute walk
  • Kensington Palace - 36-minute walk
  • Queensway - 36-minute walk
  • Eventim Apollo - 14-minute walk
  • Olympia Conference and Exhibition Centre - 16-minute walk

Getting around

  • London (LGW-Gatwick) 68-min drive
  • London (LHR-Heathrow) 28-min drive
  • London (LCY-London City) 31-min drive
  • London Shepherd's Bush Station 9-min walk
  • Kensington (Olympia) Station 13-min walk
  • London Acton Main Line Station 6-min drive
  • Goldhawk Road Underground Station 7-min walk
  • Shepherd's Bush Underground Station 8-min walk
  • Shepherd's Bush Market Underground Station 8-min walk

At a glance

Key facts

Size

  • 60 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
The front desk is open daily from 2:00 PM - midnight. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • No parking

  • Free nearby parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Luggage storage
Languages Spoken
  • English

In the room

Home comforts
  • Coffee/tea maker
Freshen up
  • Partially open bathroom
  • Shower only
  • Free toiletries
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe

Plaza Hotel’s small print

Also known as

  • Plaza Hotel London
  • Plaza Hotel
  • Plaza London
  • Plaza Hotel London
  • Plaza Hotel Guesthouse
  • Plaza Hotel Guesthouse London
  • Plaza Hotel Guesthouse London

Policies

This property does not have lifts.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Plaza Hotel

  • Does Plaza Hotel offer free cancellation for a full refund?
    Yes, Plaza Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Plaza Hotel?
    No, unfortunately, but there's free parking nearby.
  • Are pets allowed at Plaza Hotel?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at Plaza Hotel?
    You can check in from 2:00 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Plaza Hotel?
    Yes. Nearby restaurants include Flame Mangal (1-min walk), Linda's Café (1-min walk) and The Richmond (1-min walk).

Recent reviews

Good 7.2 From 49 reviews

Exceptional 10.0
Cheap and cheerful
For the money, it was perfectly adequate. We needed to be near Hammersmith and it was a ten minute walk to the tube in either direction. Room could’ve done with a lick of paint and newer furniture, just a spruce up really The beds were clean and comfortable but we didn’t Realise there were blankets on the shelf and we really could’ve done with knowing that rather than seeing them the next morning after shivering all night. The bathroom was beautifully done and in good working order. Breakfast was fine, no complaints. All in all I Would definitely stay there again for the money paid.
gb1 night family trip
Fair 4.0
Very basic, small room, leak on the wall. No lift. New bathroom and bed was comfortable enough.
gb1 night business trip
Exceptional 10.0
Good
Good hotel, nice and comfy
gb1 night family trip
Very good 8.0
My Stay at the Plaza Hotel in Shepherd's Bush
I had a great stay at the Plaza Hotel. The hotel manager Jay was very accommodating and nice! There is a Sainsbury's local just across the street which is quite convenient, and the Shepherd's Bush Tube station is only a 7 minute walk from the hotel. The only detractor was that I didn't have much internet access in my room during the stay, but in the lobby it was quite fast. Because of the nice atmosphere and the friendly staff, I would certainly stay here again!
brooklyn, gb2 night trip
Good 6.0
Plaza hotel review
Boiler had been out of order - hot water was working egain but no heating
gb1 night business trip
Fair 4.0
Should have stayed in an Airbnb
There is no lift so I had to bring up my heavy luggage up the narrow stairway up to the third floor by myself. The room is very small and there is no way to turn on the heater so it was cold in the room. Also, the toilet was not properly cleaned so I had to flush it before using to since someone had used it before me and didn’t flush. I could have stayed in an Airbnb for the same price for 2 nights not just one and with a better room.
gb1 night trip
Very good 8.0
Good for the price and great surroundings!
I needed a cheap but cheerful place to get my head down for a few nights and was starting to give up hope until I saw the reviews for this place. After a warm welcome, I found myself in a very small but adequate attic room. Comfy bed with clean sheets, a tiny but well-equipped and clean bathroom, a fridge, a kettle, a fan, a TV and sockets with USB outlets built in. On the second day I was moved to a bigger room (I didn't even ask, they offered) which was pretty much the same story. There was evidence of some damp in the corner but the lack of mould and a damp smell made me think it had been addressed and just needed a going over. The windows in this room could also do with a clean but the rest was spotless! Breakfast was sparse but adequate. Wi-Fi was reasonably quick and stable, which is rare for hotel Wi-Fi! Nearby there are some great places to eat, a Sainsbury's over the road if you want to get stuff in and a reasonably good pub is right next door. It's also a short walk from three tube stations and has good bus links, too. All thing considered, the Plaza Hotel is good value for money. If you want a place to crash that's reasonably priced, clean and warm then I recommend it.
Adam, gb2 night trip
Poor 2.0
Worse hotel ever
Awful room. The carpet was dirty, mattress was old and lumpy. And to top it off there was a mouse in the room running around & scratching all night. Could not sleep. Hotel manager was not around in the morning and tried to call him several times. Awful service. Do not stay here.
Julie, gb2 night business trip
Exceptional 10.0
Pleased I Booked
I had the usual dilema after reading a few duff reviews - glad I did as it's completely re-furbished with new carpets, bathrooms (see photo) and decoration. Fridge in the room which was handy and a nice welcome. Large TV not one of tiny ones that most places have. No noise at all from other rooms but it's worth noting that the hotel is on a busy road and if you have the window open you will definitely need ear plugs - with the window closed it's fine though. Didn't have breakfast so can't comment but it looked ok with a nice selection on the buffet.
jamie, gb1 night trip
Poor 2.0
Don't stay here
No one was at the reception and tbey don't pick up the phone. I wouldnt recommend this place. Don't waste your time or money. Poor customer service from hotels.com
Ahmad, gb1 night trip

Plaza Hotel

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