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All properties in Lucca, Tuscany, Italy
1 room, 2 adults

Palazzo Alexander Hotel

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Free cots/infant beds
  • Dry cleaning/laundry service
  • Free WiFi
Via Santa Giustina 48, Lucca, LU, 55100, Italy

4-star hotel with bar/lounge, near Piazza Napoleone
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Free cots/infant beds
    • Dry cleaning/laundry service
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Unique character and charm, friendly welcome, professional staff, delicious breakfast and…Oct 8, 2020
  • Traditional, excellent location, friendly helpful staffAug 11, 2019

Palazzo Alexander Hotel

from £83
  • Standard Double Room
  • Triple Room
  • Family Room
  • Double Room Single Use
  • Junior Suite

What’s around Palazzo Alexander Hotel

Landmarks

  • In Lucca Historical Center
  • Piazza Napoleone - 6-minute walk
  • Guinigi Tower - 7-minute walk
  • Piazza dell'Anfiteatro - 8-minute walk
  • Lucca City Hall - 3-minute walk
  • Lucca State Library - 3-minute walk
  • Puccini Museum - 3-minute walk
  • Church of San Michele in Foro - 4-minute walk

Getting around

  • Peretola Airport (FLR) 45-min drive
  • Pisa (PSA-Galileo Galilei) 35-min drive
  • Lucca Station 15-min walk
  • Nozzano Station 13-min drive
  • Lucca Ponte a Moriano Station 13-min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 12 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • On-site self-parking (EUR 14 per night)

  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers: 1
  • Year Built – 1100
  • Lift
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Slippers
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 20-inch TV
  • Satellite TV channels
Stay connected
  • Free newspaper
  • Free WiFi
More
  • In-room safe

Palazzo Alexander Hotel’s small print

Also known as

  • Palazzo Alexander Hotel Lucca
  • Palazzo Alexander Hotel Hotel
  • Palazzo Alexander Hotel Lucca
  • Palazzo Alexander Hotel Hotel Lucca
  • Palazzo Alexander Hotel
  • Palazzo Alexander Lucca
  • Palazzo Alexander
  • Palazzo Alexander Hotel Hotel
  • Palazzo Alexander Hotel Lucca
  • Palazzo Alexander Hotel Hotel Lucca

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

Optional extras

Self-parking costs EUR 14 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 70 per vehicle (one way)

Local area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Palazzo Alexander Hotel

  • Does Palazzo Alexander Hotel offer free cancellation for a full refund?
    Yes, Palazzo Alexander Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Palazzo Alexander Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Palazzo Alexander Hotel?
    Yes. Self-parking costs EUR 14 per night.
  • Are pets allowed at Palazzo Alexander Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Palazzo Alexander Hotel?
    You can check in from 2 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
  • Are there restaurants at or near Palazzo Alexander Hotel?
    Yes. Nearby restaurants include Osteria Tosca (3-min walk), Trattoria da Giulio (3-min walk) and Trattoria da Leo (3-min walk).
  • Is an airport shuttle service offered by Palazzo Alexander Hotel?
    Yes, an airport shuttle is available. The charge is EUR 70 per vehicle one way.
  • What is there to do at Palazzo Alexander Hotel and nearby?
    Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course.

Recent reviews

Exceptional 9.4 From 142 reviews

Exceptional 10.0
Friendly staff. Nice and clean, walking distance to all of Lucca.
gb2 night romance trip
Very good 8.0
Well located hotel with extremely helpful staff. Lovely breakfast. Spacious room with well equipped bathroom.
gb3 night family trip
Exceptional 10.0
Quiet, spacious room with two aspect view (on the corner of the building). Beautifully furnished and appointed. Excellent friendly and helpful staff. Breakfast provides a good selection from which to choose. Overall A1*****. Looking forward to returning in the future.
gb3 night romance trip
Exceptional 10.0
This hotel is a real gem in a real gem of a medieval walled city. The owner and his family and staff treat you like old friends. We felt like their personal guests and nothing was too much trouble. One day my wife was under the weather and the owner kept checking on her during the day as my granddaughter and I explored Florence. I cannot speak highly enough of the service we received. I wish all hotels were like this
Ian, gb4 night family trip
Exceptional 10.0
Friendly convenient hotel with all the staff speaking English and willing to provide helpful information about local events, restaurants and directions.
gb5 night romance trip
Exceptional 10.0
Brilliant
Margaret, gb3 night trip with friends
Very good 8.0
A pleasant hotel in the walled town about 10 minutes walk to the shops and museums . The owner is very helpful and friendly. The room was clean and comfortable. Continental breakfast as expected but included scrambled egg and boiled bacon. An omelet would cost extra. Car parking is an issue as expected in Lucca but the hotel has its own parking in the next street for 14 Euro per night. However, the entrance is very tight and certainly not adequate for a large vehicle. All in all a pleasant stay but a little overpriced. I would certainly stay outside the town next time.
gb2 night romance trip
Exceptional 10.0
Classy hotel
Lovely clean hotel within the walls of Lucca, Italy. Very close to restaurants and city attractions. The staff are friendly and helpful and there was a welcoming bowl of sweets and oranges at the reception. We had a junior suite which was very comfortable with great views, a fridge, tea and coffee machine and a was given a jug of fresh milk. We enjoyed our breakfast, especially the cappuccino. We were very sad to leave.
Amanda, gb3 night trip
Exceptional 10.0
Great hotel!
Lovely hotel. Friendly and welcoming. Can't recommend it enough.
Barbara, gb7 night family trip
Exceptional 10.0
Happy!
Lovely gem of a hotel with very helpful and friendly staff. Very well situated in town too. I am trying to learn Italian and they were very patient but not patronising. Liked this place a lot
Elizabeth, gb5 night romance trip

Palazzo Alexander Hotel