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9.1/10
Cleanliness
9.1/10
Staff & service
8.7/10
Amenities
8.9/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
10 Jan 2023
Michal
Michal, 4-night trip
Verified Hotels.com guest review
8/10 Very good
28 Nov 2022
Adrien
Adrien, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2022
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
11 Nov 2022
Curate’s egg - good in parts.
The first staff wee encountered were friendly and helpful. We left out luggage but didn’t see our room as it wasn’t ready. No problem we were early.
On returning the staff member was helpful. We checked in and went to our room which was awful. It was dark and pokey. (An internal room). I was so depressing- no outlook or light coming in.
We asked for another room to be told the was the room we had requested - not true - and also it was one of their best rooms. (???) the staff member said there was no other room and there might be one tomorrow. Another member of staff had a quiet word and suddenly a room was indeed available. This room was better.
Saving grace - the bed was great in this room. Huge and comfortable.
Great breakfast- lots of choice.
I wouldn’t go back there but there were good points.
Mhairi
Mhairi, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2022
Was in financial district, and not in City Center, so noise was not an issue. Location was totally accessible to all dining options and tourist spots, either by walking or taxi. Excellent value!
Michelle
Verified Expedia guest review
10/10 Exceptional
30 Oct 2022
Great location Near Termini and sites
The girl at check in was fantastic. Very pleasant and welcoming. Restaurant was great, wonderful food and very convenient being that it was only a one night stay
James
James, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2022
Matilde at the front desk was so helpful! Everyone working there gave great suggestions on where to get gelato etc. we had one issue with our room and they fixed it immediately. Loved the patios out back. The elevators were TINY! Impossible with luggage
Meredith
Meredith, 5-night family trip
Verified Expedia guest review
8/10 Very good
23 Oct 2022
Staff was warm and friendly - especially Matilda. Room was sized well for European hotels, and we loved the little back porch to sit outside and enjoy the weather.
William
William, 5-night family trip
Verified Expedia guest review
8/10 Very good
28 Sept 2022
Italy trip 2022
The reception staff was amazing. The house keeping service wasn’t great. Items were constantly not replaced and you would have to request them. The bed was firm which is the norm for Europe and the pillows were very flat. Other than that the rooms were spacious and had all the amenities you would expect. The hotel is in a nice neighbourhood outside central Rome with lots of restaurants and was a quick walk to two metro lines.
Robert
Robert, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sept 2022
Amazing hotel! Hotel is spotless! Great location , close to everything and staff is wonderful, friendly , professional and helpful