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All properties in Birmingham, England, United Kingdom
1 room, 2 adults

pentahotel Birmingham

4-star4 stars
Ernest Street, Holloway Head, Birmingham, England, B1 1NS, United Kingdom

4-star hotel with restaurant, near The Mailbox
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 3,249 reviews

TripAdvisor Traveller Rating

Awesome vibe
Fantastic service
Great location
Fairly good value for money

pentahotel Birmingham

from £50
  • Room (Penta Plus)
  • Standard Room (Penta)
  • Room (penta PlayerPad)

What’s around pentahotel Birmingham


  • In Birmingham City Centre
  • The Mailbox (4-minute walk)
  • The Alexandra (5-minute walk)
  • The Arcadian (7-minute walk)
  • Victoria Square (9-minute walk)
  • International Convention Centre (ICC) (10-minute walk)
  • Broad Street (10-minute walk)
  • Bullring Shopping Centre (10-minute walk)

Getting around

  • Birmingham (BHX) 18-min drive
  • Coventry (CVT) 33-min drive
  • Birmingham New Street Station 8-min walk
  • Birmingham Five Ways Station 11-min walk
  • Birmingham Moor Street Station 11-min walk

At a glance

Key facts

Hotel size

  • This hotel has 131 rooms
  • This hotel is arranged over 8 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

  • No cribs (infant beds)


  • Pets allowed *

  • 2 per room


  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Fitness classes on site
  • Arcade/game room
  • Billiards or pool table
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3907
  • Conference space size (meters) - 363
  • Conference centre
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built – 2009
  • Lift
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Things to enjoy
  • Separate living room
  • Separate sitting area
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay films
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Pentalounge – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. A children's menu is available.

pentahotel Birmingham’s small print

Also known as

  • pentahotel Birmingham Hotel
  • pentahotel Hotel
  • pentahotel Birmingham
  • pentahotel
  • Ramada Encore Birmingham City Hotel Birmingham


All guests must show a valid ID. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests must contact this property in advance to reserve cots/infant beds. Parties and events are allowed on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self-parking costs GBP 16.00 per night

Parking is available nearby and costs GBP 8 per day

Buffet breakfast is offered for an extra charge of GBP 15 for adults and GBP 7.5 for children (approximately)

Pets are allowed for an extra charge of GBP 25.00 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.2 From 479 reviews

Very good 8.0
Our stay
The stay was enjoyable and good to be in the city centre. We were given free parking by the hotel during our one night stay which made it better than expected, unfortunately the hotel’s window was dirty in our room but the hotel was clean other than that. We would return!
Chloe, gbRomance trip
Very good 8.0
Reasonable no frills hotel
We booked here because it is a reasonable walking distance from the Birmingham Arena. There’s building going on nearby so it’s quite noisy in the morning. We parked at the back of the hotel in what we thought was hotel parking, but were told it was staff parking, but it was ok to park there, and we still got charged the extortionate rate of £16! We were running late due to traffic so didn’t have time to find alternative parking. As mentioned in previous reviews, the reception is at the bar, which is a bit odd, but I was glad I’d read that. You walk straight into the bar area with pool table on entry to the hotel. Staff were friendly though had to serve at the bar as well as checking people in and out. Rooms weren’t large but they were clean. The bed was ok, though pillows were thin as previously mentioned and there was a second thin pillow in a horrible brown fabric, which I suppose was more for decoration, but could be used as an extra pillow if you could bear to put you head on it! I doubt if it is changed when the sheets are changed! The bathroom was ok, though I found that the water from the shower does run into the room and soak the carpet as others have found. There was shower gel but no shower cap, and I’d forgotten to take one with me. A hairdryer & tea and coffee facilities are provided. We didn’t bother with breakfast. Cost was reasonable for Birmingham. I would stay here again if there was nowhere else available.
Lareine, gbRomance trip
Good 6.0
The hotel was nice but was confused when checking in as there was no desk just a bar which was surrounded by a group of drunken men. No staff on arrival to welcome us and the whole process seemed confusing. The room was ok, abit basic for the price. Only one pillow to sleep with but generally good condition. Breakfast was disappointing and considering it is a ‘party hotel’ breakfast stopped at 10 o’clock. There was no hash browns or beans with the cooked breakfast and every other option was limited. No staff service throughout breakfast and did not feel welcomed. It was a nice hotel but we will not be staying again.
Ellie, gbRomance trip
Good 6.0
Basic Hotel
hotel has a pleasing aesthetic however dig deeper and it’s pretty basic. One room had broken tv and in room phone, the other had working electronics but had a weird food smell. The taps are bizarrely close to the edge of the sink meaning the water ran over the side and on to the floor. The toilet paper roll was down to the last few sheets so quickly had to replace with the spare, would have though they would have replaced it with a full one for new guest. Room service rubbish was left outside rooms all day so they don’t do floor walks. The plus sides; the rooms were quiet considering it is on a main road, the breakfast buffet was well presented and lots of options and late check out for free on a Sunday which is superb and the only reason I would stay again.
gbTrip with friends
Good 6.0
Good location and staff are friendly. However, last day gave us one towel. There was stains and marks on the walls & curtains. One pillow provided each. Hotel car park is meant to be privately locked however there was someone sleeping & using substances in there. Hotel does look great. Just feeling a mixed bag on it due to price paid.
Ryan, gbRomance trip

pentahotel Birmingham

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