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pentahotel Birmingham

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Exterior
Penta Player Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Penta Player Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Overview of pentahotel Birmingham

pentahotel Birmingham

4.0 star property
4-star hotel with restaurant, near Broad Street

8.0/10 Very good

1,009 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Connecting rooms available
The price is £76
Price available on 29/1/2023
Map
Ernest Street, Holloway Head, Birmingham, England, B1 1NS

Room options

About this area

What's nearby

  • In Birmingham City Centre
  • Broad Street - 10 min walk
  • The Mailbox - 1 min drive
  • Bullring Shopping Centre - 3 min drive
  • Arena Birmingham - 4 min drive
  • University of Birmingham - 4 min drive
  • Cadbury World - 16 min drive
  • National Exhibition Centre - 28 min drive

Getting around

  • Birmingham Airport (BHX) - 27 min drive
  • Coventry (CVT) - 46 min drive
  • Birmingham New Street Station - 8 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Five Ways Station - 11 min walk

Restaurants

  • Craven Arms - 2 min walk
  • Keg and Grill - 3 min walk
  • Coffee Factory - 3 min walk
  • The Royal Bengal - 4 min walk
  • Côte Brasserie - 5 min walk

About this property

pentahotel Birmingham

Pentahotel Birmingham puts you 0.5 mi (0.9 km) from Broad Street. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at pentalounge, which serves Modern European cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a terrace. The helpful staff and central location get good marks from fellow travellers.

Languages

Czech, Dutch, English, French, German, Lithuanian, Polish, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 131 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • On-site self-parking (GBP 16.00 per night)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Off-site parking within 98 ft (GBP 8 per day)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (3907 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • 24-hour fitness centre
  • Bike parking
  • Vegetarian dining options
  • Local artist showcase
  • Reusable tableware only

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Czech
  • Dutch
  • English
  • French
  • German
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Heating
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)
  • Elliptical machine
  • Rowing machine
  • Treadmill
  • Stationary bike
  • Free weights
  • Other gym equipment

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Pentalounge – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 16 for adults and GBP 8 for children (approximately)
  • Late checkout can be arranged for an extra charge of GBP 15 (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20.00 per pet, per night

Parking

  • Self-parking costs GBP 16.00 per night
  • Parking is available nearby and costs GBP 8 per day (98 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Parties and events are allowed on site.

Long-term renters welcome.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards, debit cards and mobile payments. Cash is not accepted. 

Mobile payment options include: Apple Pay.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

State tax ID – GB902661347

All guests must show a valid ID.

Also known as

Birmingham pentahotel
pentahotel Birmingham
pentahotel Hotel Birmingham
Ramada Encore Birmingham City Hotel Birmingham
pentahotel Birmingham Hotel
pentahotel Birmingham Hotel
pentahotel Birmingham Birmingham
pentahotel Birmingham Hotel Birmingham

Frequently asked questions

Does pentahotel Birmingham offer free cancellation for a full refund?
Yes, pentahotel Birmingham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at pentahotel Birmingham?
As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at pentahotel Birmingham on 29 Jan 2023 start from £76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at pentahotel Birmingham?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at pentahotel Birmingham?
Yes, pets are welcome. There's a charge of GBP 20.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at pentahotel Birmingham?
Yes. Self-parking costs GBP 16.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at pentahotel Birmingham?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of GBP 15 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at pentahotel Birmingham?
No, this hotel doesn't have a casino, but Grosvenor G Casino (11-min walk) is nearby.
What is there to do at pentahotel Birmingham and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near pentahotel Birmingham?
Yes, pentalounge offers Modern European cuisine. Nearby restaurants include Keg and Grill (3-min walk), Coffee Factory (3-min walk) and The Royal Bengal (4-min walk).
What's the area around pentahotel Birmingham like?
Pentahotel Birmingham is in Birmingham City Centre, a short 8-minute walk from Birmingham New Street Station and 4 minutes' walk from The Mailbox. Travellers say that the area is walkable and good for shopping.

Reviews

8.0

Very good

8.3/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

6/10 Good

Terry, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yiu Suen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Adenike, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place good entertainment on site
Chris, 1-night business trip
Verified Hotels.com guest review

6/10 Good

One night in Birmingham
Rooms could do with a refurbishment although the bar area and breakfast/restaurant was as expected for a Pentahotel. Rooms were cold and the heating could not be adjusted on thermostat probably because of energy costs.
David, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Hiromichi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location
Good central location all round nice stay
Ruth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christian, 1-night business trip
Verified Hotels.com guest review