Guests
All properties in Fukuoka, Fukuoka Prefecture, Japan

Mars Garden Hotel Hakata

3-star hotel with restaurant, near Canal City Hakata

  • Free WiFi
From
£42

Image gallery

  • Triple Room, Non Smoking - Guest Room
  • Triple Room, Non Smoking - Guest Room
  • Semi-Double Room, Non-Smoking (For 2 Guests) - Bathroom
  • Standard Twin Room, Non Smoking - Bathroom
  • Triple Room, Non Smoking - Guest Room
Triple Room, Non Smoking - Guest Room. Image 1 of 67.
1 / 67Triple Room, Non Smoking - Guest Room
4-10 Hakata-Eki Chuo-gai, Hakata-ku, Fukuoka, 812-0012, Fukuoka-ken, Japan
8.4.Very good.
  • Very close to Hakata Station. the room have a litter bit space for 2 luggage.

    Jul 18, 2019

  • Comfortable , convenient , neat Jr and subway and restaurant,

    May 15, 2019

See all 323 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Transport options
Convenient
Shopping
Walkable
Dining options
  • Parking available
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 200 guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • 24-hour front desk
  • Air conditioning

For families

  • Fridge
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Hakata-ku
  • Canal City Hakata - 16-minute walk
  • Marine Messe Fukuoka - 35-minute walk
  • Hakataza Theatre - 24-minute walk
  • Amu Plaza Hakata - 7-minute walk
  • Hakata Sennen-no-Mon Gate - 8-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Single Room, Non Smoking
  • Semi-Double Room, Non-Smoking (For 2 Guests)
  • Corner Twin Room, Non-Smoking
  • Standard Twin Room, Non Smoking
  • Triple Room, Non Smoking

What’s around

Landmarks

  • In Hakata-ku
  • Canal City Hakata - 16-minute walk
  • Marine Messe Fukuoka - 35-minute walk
  • Hakataza Theatre - 24-minute walk
  • Amu Plaza Hakata - 7-minute walk
  • Hakata Sennen-no-Mon Gate - 8-minute walk
  • Jotenji Temple - 12-minute walk
  • Kakueiji Temple - 13-minute walk
  • Myorakuji Temple - 13-minute walk
  • Tochoji Temple - 14-minute walk
  • Shofukuji Temple - 14-minute walk

Getting around

  • Fukuoka (FUK) 3-min drive
  • Saga (HSG-Ariake Saga) 56-min drive
  • Hakata Train Station 6-min walk
  • Yoshizuka Station 25-min walk
  • Nishitetsu-Fukuoka Station 2-min drive
  • Gion Station 12-min walk
  • Higashi-Hie Station 16-min walk
  • Gofukumachi station 20-min walk
Profile: Hakata-ku

Profile: Hakata-ku

Hakata-ku is recognised for its hot springs and waterfront, and visitors here can see top sights like Canal City Hakata and Marine Messe Fukuoka. This trendy neighbourhood in Fukuoka is well known for its parks and restaurants.

You can shop for mementos at Amu Plaza Hakata, Canal City Hakata and Kawabatadori Shopping Street. If you have spare time during your trip, stop in and see Hakataza Theatre and Fukuoka Anpanman Children's Museum.

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4-10 Hakata-Eki Chuo-gai, Hakata-ku, Fukuoka, 812-0012, Fukuoka-ken, Japan

At a glance

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking is limited
  • Height restrictions apply for on-site parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Japanese breakfast daily (surcharge)
  • Restaurant

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers: 1
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

Languages Spoken

  • Japanese

In the room

Home comforts

  • Air conditioning

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay films

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Shogetsutei – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or checkout:

  • A city tax will be collected at the property effective from 1 April 2020. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

Optional extras

  • Japanese breakfast is offered for an extra charge of JPY 1500 for adults and JPY 750 for children (approximately)

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless checkout is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

Also known as

  • Hotel Sunroute Hakata
  • Mars Garden Hotel
  • Hotel Sunroute Hakata
  • Mars Garden
  • Mars Garden Hotel Hakata Hotel
  • Mars Garden Hotel Hakata Fukuoka
  • Mars Garden Hotel Hakata Hotel Fukuoka
  • Sunroute Hakata
  • Sunroute Hakata Hotel
  • Sunroute Hakata Fukuoka
  • Mars Garden Hotel Hakata Hotel
  • Mars Garden Hotel Hakata Fukuoka
  • Mars Garden Hotel Hakata Hotel Fukuoka
  • Hotel Mars Garden Hotel Hakata
  • Mars Garden Hotel Hakata Fukuoka

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mars Garden Hotel Hakata does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spaces may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, Shogetsutei offers Japanese cuisine. Nearby restaurants include Kiwamiya Hakata (4-min walk), Fukiya (4-min walk) and Tully's Coffee (5-min walk).
8.4.Very good.
  • 10.0.Exceptional

    Polite staff, nice atmosphere and we do have a good rest in this hotel

    1 night family trip, Mar 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    We stayed for 6 days and each day our room was replenished with anything we used the previous night and maintained clean each day. The location of this hotel is super convenient. Less than 100 yards to Hakata Station and loads of restaurants and places to shop.

    Tak, 6 night romance trip, Jan 15, 2020

    Verified Expedia guest review

  • 6.0.Good

    Close to the station. However, wifi connection is lousy and there is no microwave

    3 night romance trip, Jan 1, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Really clean and the lobby and hallways smelled so nice! Great service at the front desk too.

    1 night trip with friends, Dec 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    the good servies and comfortable Thanks for your mars gaden hotel!! See you again

    Fairyvu, 1 night trip, Dec 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    good location with good facilities.

    1 night trip with friends, Nov 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The size of the room is good and clean. Staff was kind.

    1 night family trip, Oct 14, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Staff are polite. Location is good - just 2 minutes from JR Harkata station. Room is clean but it is very small. It is a headache for us to put two 26-inches luggage on the floor. They have cleaning service every morning.

    Elisa, 1 night family trip, Sep 4, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Not a good experience

    We stayed in a Triple room for 6 nights. The room is small even it is a triple room. The cleanliness was really bad, can't believe it is in Japan. This is the first time I feel bad in term of cleanliness of a hotel in Japan. The rubbish was still in the same place, the hair in still on the floor when we came back at night. I don't think they have done the cleaning, not even using a vacuum cleaner or cloth. Talked to the staff, no improvement and their staff doesn't understand English, I need to type in Google Translate App and show them in Japanese to express what I mean. Location is good as it is near Hakata Station. The breakfast was not ok too. Last time I stayed in

    Andy, 6 night family trip, Aug 24, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Everything was going well except when it came to the service of the staff. The people at the front desk barely spoke English and were not very helpful. During the last day of our stay, I asked one person in the front desk to store something in the freezer because it needed to be frozen and she replied that it was okay as long as it is within the day as we have already checked out. I came back a few hours later only to discover that it was not placed in the freezer but in the luggage area with all the other bags (it was in an eco bag). They did not even apologize and stared at me blankly as if they didn’t know what to do.

    Phoebe, 3 night family trip, Jul 27, 2019

    Verified Hotels.com guest review

See all 323 reviews