Village Hotel Wirral

very comfortable stay, no issues

On arrival at the hotel I noticed that the restaurant was closed & being worked on, but I was not advised of this when I booked the hotel! when I checked in no human contact by the staff as they carried on chatting to each other. My room was number 138 & the noise through the night with ventilation fans coming on & going off through out the night kept waking me up through the night.

When we arrived we were a little surprised to have to check ourselves in, I much prefer a face to face reception but that’s personal choice. The room was awful, it was really dark and the decor was oppressive with dark grey wood work and dark striped wallpaper and carpet. The only light in the main part of the room was a single small desk lamp at the side of the bed. The cleanliness was ok but not outstanding, a little more attention to detail is needed. On the plus side, the shower was great, the bed comfy and it had a huge tv. We didn’t get to use the facilities as we were busy so can’t comment on those. As for breakfast, the food was great and plenty of it. Overall it was a satisfactory stay but not one I’d repeat unless there was no other options available to us.

Amanda greeted us at the reception, along with her colleague. They could not be any more friendly, helpful or professional. A pleasure to come back after not being for a while. The breakfast was plentiful and the staff so helpful and friendly. The housekeepers where also friendly. Thank you for making our stay lovely. Ambassadors to the Village Hotel Bromborough and an asset to the company.

Nice refurbished rooms. Great gym facilities. Breakfast was a bit basic, especially for a hotel of this standard I had expected more. They were refurbish suing the only their restaurant so hopefully this will improve the breakfast as well. Overall probably one of the better places to stay in this area.