Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Bellagio, Lombardy, Italy
1 room, 2 adults

Grand Hotel Villa Serbelloni

5-star5 stars
Via Roma 1, Bellagio, CO, 22021, Italy

Upmarket beachfront hotel with spa, near Bellagio Port
  • Free buffet breakfast, free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Italy may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Beautiful hotel and fantastic staff, all you could ask for in a hotelSep 16, 2020
  • What a fantastic hotel in a beautiful setting. One of the best hotels I have ever stayed…Aug 7, 2020

Grand Hotel Villa Serbelloni

  • Classic Double or Twin Room, Park View
  • Deluxe Double or Twin Room, Lake View
  • Executive Double or Twin Room, Lake View
  • Senior Suite, Lake View
  • Double or Twin Room, Lake View
  • Room (Open Space Suite)

What’s around Grand Hotel Villa Serbelloni

Landmarks

  • On a private beach
  • Bellagio Port - 5-minute walk
  • Villa Carlotta - 30-minute walk
  • San Giacomo Basilica - 1-minute walk
  • Villa Serbelloni - 3-minute walk
  • La Punta Spartivento - 6-minute walk
  • Villa Melzi - 6-minute walk
  • Branch of Lecco - 11-minute walk

Getting around

  • Milan (MXP-Malpensa Intl.) 74-min drive
  • Lugano (LUG-Agno) 81-min drive
  • Bergamo (BGY-Orio Al Serio) 98-min drive
  • Canzo Station 22-min drive
  • Valmadrera Station 25-min drive
  • Caslino d'Erba Station 25-min drive
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 95 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Italy may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. The Hotel is located within a Restricted Traffic Zone (ZTL). Please register your car upon arrival at the Hotel.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • Restrictions apply*

  • 1 per room (up to 55 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Train station pick-up

Parking

  • Free on-site self-parking

  • Free on-site valet parking

  • On-site parking is limited

  • Electric vehicle charging point on site

  • On-site parking includes off-street options

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • On private beach
  • Number of outdoor pools - 2
  • Indoor pool
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Motor boating on site
  • Racquetball/squash on site
  • Sailing on site
  • Golfing nearby
  • Waterskiing nearby
  • Children's pool
  • Health club
  • Arcade/game room
Working away
  • Business centre
  • Number of meeting rooms - 4
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers: 1
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
Sleep well
  • Pillow menu
  • Down comforter
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Shared accommodations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Beauty Sensation. Services include massages. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

Dining

La Goletta – Overlooking the pool, this restaurant serves lunch and dinner.

Mistral – This restaurant serves lunch and dinner.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Tennis on site
  • Motor boating on site
  • Racquetball/squash on site
  • Sailing on site

Nearby

  • Golfing nearby
  • Waterskiing nearby

Grand Hotel Villa Serbelloni’s small print

Also known as

  • Grand Hotel Villa Serbelloni Bellagio
  • Grand Serbelloni Bellagio
  • Grand Hotel Villa Serbelloni Hotel
  • Grand Hotel Villa Serbelloni Bellagio
  • Grand Hotel Villa Serbelloni Hotel Bellagio
  • Villa Serbelloni
  • Grand Serbelloni Bellagio
  • Grand Hotel Villa Serbelloni Hotel
  • Grand Hotel Villa Serbelloni Bellagio
  • Grand Hotel Villa Serbelloni Hotel Bellagio
  • Grand Hotel Villa Serbelloni
  • Grand Villa Serbelloni Bellagio
  • Grand Villa Serbelloni
  • Grand Hotel Bellagio
  • Grand Hotel Villa Serbelloni Bellagio, Italy - Lake Como
  • Grand Serbelloni Hotel
  • Grand Hotel Serbelloni
  • Villa Serbelloni

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

The property affirms that it follows sanitisation practices of Safe Hospitality National Protocol (Italy) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 11 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 11 years of age.

Optional extras

Rollaway beds are available for EUR 75.0 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Hotel Villa Serbelloni

  • Does Grand Hotel Villa Serbelloni offer free cancellation for a full refund?
    Yes, Grand Hotel Villa Serbelloni does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Grand Hotel Villa Serbelloni currently open?
    The property is closed during October, November, December, January, February and March.
  • What are the cleanliness and hygiene measures currently in place at Grand Hotel Villa Serbelloni?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Grand Hotel Villa Serbelloni?
    Yes, there's free self and valet parking. Parking spaces may be limited. Electric car charging is available.
  • Is there a pool at Grand Hotel Villa Serbelloni?
    Yes, there are 2 outdoor pools, an indoor pool and a children's pool.
  • Are pets allowed at Grand Hotel Villa Serbelloni?
    Yes, dogs stay free, with a limit of 1 per room and maximum weight of 25 kg per pet.
  • What are the check-in and check-out times at Grand Hotel Villa Serbelloni?
    You can check in from 2 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Grand Hotel Villa Serbelloni?
    Yes, there are 2 on-site restaurants, featuring pool views. Nearby restaurants include Bilacus (4-min walk), Aperitivo Et Al (4-min walk) and San Giacomo (4-min walk).

Recent reviews

Superb 9.2 From 102 reviews

Good 6.0
Overrated
Positive: the pools were very nice and, although I didn't swim in it, the lake-side beach area was also really nice, albeit small. The rooms were always clean; the turn-down service, which included a second cleaning it seems, was also a nice touch and I felt as though my items in the room were always safe. The location was also amazing. Negatives: Online the price difference between a lake view jr. suite and a regular double, park view room is about 2,000 euros; however, our friends wound up with the lake view room for only 700 euros more than what we paid for a view of the back of the hotel to the employee entrance and laundry area. When we attempted to initiate an upgrade during a time when the hotel was only at half capacity, we were merely shown a slightly larger room with a view of the parking lot. In addition to the awful view for the price we paid (which was a lot), the double room was also very small. Some of the staff was very nice; however, several were snarky and stuck up. The beds were okay, but the pillows are uncomfortable (hard). Worse was the free breakfast. The variety of the items included in the "free" part was fine, but the rolls/croissants were so hard you could break a tooth on them. They were obviously old/stale. The poolside drinks were all about 26 euros and weak. We have stayed in a lot of very nice places for a lot less so my impression of the hotel was that much of its charm and beauty was more or less a facade.
Desiree, us4 night family trip
Exceptional 10.0
An absolutely stunning property within walking distance to shops and restaurants. Grand lake views from rooms and breakfast terrace. Breakfast buffet had great choices hot and cold. Pool directly at property. Staff will arrange excursions as well as offer excellent dining options. Rooms were large, clean - linen sheets and air conditioning. Excellent rainfall shower as well as separate bath. WIFI was a bit slow. But the hotel and history of hotel made up for it. A once in a lifetime experience. Views to die for.
Jamie, ca2 night trip with friends
Exceptional 10.0
Beautiful in every way. Great service, great breakfast. I have nothing but compliments on everything
Lainebyrum, us2 night family trip
Exceptional 10.0
Amazing
Outstanding service, excellent location - amazing experience
Janet, us1 night trip with friends
Very good 8.0
Everything about the property was beautiful. Staff were all accommodating especially those at the breakfast buffet and concierge. We had dinner at the Italian restaurant which we did not enjoy. The Caesar salad had no flavour, the dressing tasted like bland majonaise and the lasagna was also bland without any tomato sauce. Would not recommend this restaurant.
ca3 night romance trip
Poor 2.0
They need a new General Manager.
The general manager and staff were not thoughtful. We attended our friends wedding and we were treated as if we were not real guests. Terrible service, rood staff. I would highly recommend any other hotel. We moved to Villa D’Este right at the end of the our stay because it was so bad and had just a wonderful stay. There are a lot of great 5 star hotels on Lake Como, this just is not one of them
Lindsay, us5 night trip with friends
Exceptional 10.0
Excellent hotel and poor dinner
The hotel and rooms were very nice and comfortable. The dinner in the Mistral restaurant was an expensive disappointment. The restaurant has a limited menu and we ordered the filet rosellini at 70 euros per order. Although one was ordered medium rare and the other medium they were both well done and we asked the waiter to have them cooked as requested. He said that's how they are cooked and we could order something else. Since nothing else was appealing to us, we just ate and left.
us3 night trip
Very good 8.0
It’s and outdated hotel and certainly not 5*
The is an old charmer. The decor and such doesn’t at all match the price point of this hotel. The staff is incredibly friendly and their service is great. I don’t know that this should be labeled as a five star hotel at all, but it was a pleasant stay. Do not have your hopes up for an over the top experience because it is very dated and feels uncomfortable a bit due to expectations not being met at 5*. The breakfast however was outstanding in the morning and the dining room is gorgeous.
Danielle, us1 night trip
Exceptional 10.0
Beautiful view of Lake Como! 5* hotel. Friendly and knowledgeable staff.
us4 night romance trip
Good 6.0
The hotel views are amazing. The rooms are okay but expected more for the money. The bed was very uncomfortable. Staff is cordial but not that friendly.
Kelle, us2 night family trip

Grand Hotel Villa Serbelloni