La Terrasse

Property class: 4
Douai hotel with bar/lounge

Choose dates to view prices

Located near a train station, La Terrasse is a great choice for a stay in Douai. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. A terrace and a garden are other highlights.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is £59
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Triple Room

A hotel room with a large bed, a smaller bed, and a pink ottoman.

Triple Room

7.0 out of 10
Good
(4 reviews)
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

A single bed with white linens and a dark blue floral throw blanket.

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

A bedroom with a four-poster bed, a desk, and a chair.

Standard Room

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

A hotel room with a bed, two chairs, a window, and a radiator.

Executive Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite,Sauna

A modern bedroom with a large bed, a glass-enclosed walk-in closet, and built-in shelving.

Suite,Sauna

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room

  • Sleeps 4

View all photos for Executive Room

A hotel room with a bed, a bedside table with a flower arrangement, and red curtains.

Executive Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 4

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About the area

Map
36 Terrasse Saint-pierre, Douai, NORD, 59500

What's nearby

  • Beffroi de Douai - 4 min walk - 0.4 km
  • Place d'Armes - 6 min walk - 0.5 km
  • Douai Hotel de Ville - 7 min walk - 0.6 km
  • Notre Dame Church - 8 min walk - 0.7 km
  • Gayant Expo Concerts - 6 min drive - 2.0 km

Getting around

  • Lille (LIL-Lesquin) - 30 min drive
  • Pont-de-la-Deûle Station - 6 min drive
  • Douai Station - 8 min walk
  • Douai (XDN-Douai Train Station) - 8 min walk

Restaurants

  • ‪Pub Saint Georges - ‬5 min walk
  • ‪Subway - ‬4 min walk
  • ‪Noobi’s - ‬5 min walk
  • ‪Au Bureau - ‬4 min walk
  • ‪Gourmet D’Asie - ‬2 min walk

About this property

La Terrasse

  • Located near a train station, La Terrasse is a great choice for a stay in Douai. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. A terrace and a garden are other highlights.

At a glance

Hotel size

    • 16 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:30 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • Free uncovered on-site self-parking
    • Free off-site parking within 3 ft
    • Street parking available

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Banquet hall

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Heating
  • Bathrobes and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • 16 bathrooms
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Bar La Terrasse – This cocktail bar specialises in French cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.53 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Terrasse Douai
Terrasse Hotel Douai
La Terrasse Hotel
La Terrasse Douai
La Terrasse Hotel Douai

Frequently asked questions

Does La Terrasse offer free cancellation for a full refund?

Yes, La Terrasse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at La Terrasse?

Yes, cats and dogs are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at La Terrasse?

Yes, there's free self parking.

What are the check-in and check-out times at La Terrasse?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability).

What is there to do at La Terrasse and nearby?

La Terrasse has a garden.

What's the area around La Terrasse like?

La Terrasse is a short 8-minute walk from Douai Station and 5 minutes' walk from Place d'Armes.

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Reviews

La Terrasse Reviews

8.0

Very good

8.4

Cleanliness

8.4

Location

8.6

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was plentiful and of good quality with a wide selection. (11 reviews)
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Reviews

Verified review

10/10 Exceptional

Great rooms and friendly staff
Verified review

2/10 Poor

I had a weekend booked here with my daughter. While waiting to board Eurostar I received a message saying to call them regarding my booking. (Why didnt you ring me) anyway I rang and was told there is a problem with our room and we can't stay and there are no more rooms available and someone will call in 5 minutes. No one rang. We still boarded our train and went straight to the hotel and was greeted by lady who was not very helpful, I don't speak French, she didn't speak English so had to use phone translated. Long story short someone got us another hotel but when we got there by uber saw that it was in middle of nowhere and miles from anything and more expensive and again had to use translation on phone to get a different hotel which we did finally, nearer to things with lovely staff. This hotel caused us so much stress and anxiety as we both are Autistic. Not professional at all.
Verified review

6/10 Good

It’s ok for an overnight stay and value for money…but… ludicrous to say this is four-star. It’s barely two-star. Rooms very basic. The restaurant hasn’t been open for three years and hard to say whether or not the bar opens. You need orienteering skills to find the private car park. Good breakfast, though
Verified review

8/10 Very good

Ideal Town Centre Hotel

An ideal town centre location for a one night stay. We had two rooms, one standard and one executive and really there was little to choose between them, other than a little more space. Our rooms were on the second floor and it meant a two flight walk up, I'm not sure that there is a lift, perhaps in the other wing, so worth checking if stairs are an issue. Both had good shower rooms and we all slept well. A buffet breakfast was on offer and the receptionist offered to cook a choice of eggs for us all. This hotel used to have a notable restaurant but a change of ownership (and Covid) means that there is no longer an evening meal option. The hotel seemed very quiet for a Friday evening but it was mid March. The hotel has a private car park about 200m away but it looked more secure parking on the street directly in front of the hotel. We would be happy to stay again.
Verified review

4/10 Fair

All the small details that aren't fixed in the room are coherent with a reasonable price, but then the breakfast ranks that hotel at a medium level, and it is definitely not worth it. So the end feeling is very close to having been fooled...
Verified review

10/10 Exceptional

Nickel
Verified review

10/10 Exceptional

Super
Verified review

6/10 Good

The hotel seems a little old There is a fan inside the room but no ac The outlet is hard to find which hides below the bedside table The toilet does not have enough space for legs since it is quite close to the wall Nothing remarkable to feel like a 4 star hotel
Verified review

6/10 Good

Douche
Verified review

4/10 Fair

No Air Conditioning. No real shower facility. When we booked we understood thar the hotel had a restaurant, It was no longer functioning.
Verified review

2/10 Poor

The room was a long way up on the second floor. No lift and very steep final flight of stairs. The curtain was not hung properly and the WC (and therefore the rest of the small room) was very smelly. The fire alarm went off just as i was getting to sleep and we were all out on the pavement for an hour, en deshabille.
Verified review

10/10 Exceptional

Très bon séjour, personnel très chaleureux.
Verified review

4/10 Fair

C'est la première fois que nous avons pris la chambre dans cet hôtel, déçu parce que pas d'accès pour la mobilité réduite et rien n'est écrit sur le site à ce propos. Étant une personne à mobilité réduite, j'ai eu du mal à monter les escaliers au deuxième étage. Le lit pas du tout confortable. C'est vraiment dommage pour un hôtel 4 étoiles.
Verified review

4/10 Fair

Der var kun tre senge mod bestilte 3 og ingen muligheder for ændring.
Verified review

6/10 Good

Chambre extrêmement chaude durant le séjour. Un ventilateur de meilleure qualité aurait aurait permis de mieux compenser cette situation et d’améliorer le confort. Concernant l’état de la chambre, un spot au plafond était grillé, la lampe de lecture était arrachée et hors service, et la chasse d’eau mériterait d’être revue. Un rafraîchissement général semble nécessaire pour être en adéquation avec le standing annoncé de l’établissement. Dommage, car le manque d’entretien donne une impression mitigée pour un hôtel classé 4 étoiles.
Verified review

4/10 Fair

J'ai séjourné dans la chambre n°8, durant la nuit du 1er au 2 juin. L'état de cette chambre ne correspond pas au niveau de prestation attendu dans un hôtel 4 étoiles. À mon arrivée, la chasse d'eau des toilettes était démontée et ne fonctionnait pas correctement. De plus, le manche de la brosse des WC était cassé. Concernant la salle de bains, il était impossible d'utiliser la douchette, le bouton de sélection étant cassé. J'ai donc été contraint de prendre un bain. Cependant, à la fin de celui-ci, il m'a été impossible de vidanger la baignoire, le mécanisme de levage du bouchon étant également défectueux. Il n'est pas acceptable qu'une chambre présentant autant de dysfonctionnements soit proposée à la location dans un établissement de cette catégorie.
Verified review

8/10 Very good

Chambre confortable Attention pas d ascenseur et marche un peu difficile Personnels accueillant et serviable Petit déjeuner bon mais ne vaut pas les 17€ à payer, je m attendais à un plus large choix pour ce prix
Verified review

4/10 Fair

Moquette de la chambre ancienne et tachée. Chasse d'eau cassée. Dans l'autre chambre réservée,pas de papier toilette. Au petit déjeuner,pain industriel bas de gamme. Chacun touche la baguette avec ses mains .J'ai apporté une serviette en papier pour que cela ne se produise pas. Heureusement que le prix, modéré ,de la nuit comprenant le petit déjeuner ne correspond pas aux 4 * de cet hôtel car la déception se serait muée en colère.
Verified review

8/10 Very good

Lo mejor del hotel es la situación, en pleno centro de Douai. El desayuno era bueno tambien. Habia plazas para aparcar en la calle pero no gratis como se anuncia. Lo peor es el estado del hotel y nuestra habitación, necesita una reforma. Y la habitación muy pequeña e incómoda para manejarse.
Verified review

8/10 Very good

Equipe d'accueil du soir et du matin très agréable. Petit déjeuner apprécié. Par contre dans la salle de bain, le robinet de la baignoire reste à fixer.
Verified review

8/10 Very good

Hôtel en plein centre-ville
Verified review

10/10 Exceptional

Tres bel etablissement chambre nickel et petit dejeuner copieux bien place centre ville avec un parking. Personnel agreable
Verified review

8/10 Very good

Séparation du lit double désagréable. Nettoyage chambre et salle de bain à performer. A part ça, personnel réactif et endroit calme le weekend.
Verified review

8/10 Very good

Un lieux atypique et agréable. La literie est génial, avec un grand lit bien moelleux ! Cependant le lieux montre vite ses limites ! Une salle d’eau dont le sèche serviette est hs, un miroir dont l’éclairage est très bien caché !!! Le trouverez vous ?! Idéalement situé au centre ville pour le visiter avec un stationnement très proche ! Le petit déjeuner n’est pas à la hauteur d’un 4 étoiles ! La diversité et la qualité des produits ne sont pas au rendez-vous ! Le personnel est à l’écoute mais n’a pu résoudre nos attentes !
Verified review

8/10 Very good

Hôtel agréable, petit bémol la chambre donnant sur la rue du coup des bruits de véhicules la nuit et des passants. Sinon personnel agréable.